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Rafaelhoteles Atocha

4.0 star property
4-star hotel near Museo Nacional Centro de Arte Reina SofĆ­a

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Photo gallery for Rafaelhoteles Atocha

Bar (on property)
Bar (on property)
Porch
Property amenity
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Calle MĆ©ndez Alvaro , 30, Madrid, Madrid, 28045
  • Atocha Station Memorial
    ā€Ŗ11 min walkā€¬
  • Museo Nacional Centro de Arte Reina SofĆ­a
    ā€Ŗ12 min walkā€¬
  • El Retiro Park
    ā€Ŗ20 min walkā€¬
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas)
    ā€Ŗ17 min driveā€¬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Standard Double Room (2 adult + 1 child)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (2 adult + 1 child)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room (extra bed)

Minibar, in-room safe, desk, blackout drapes

Double Room (extra bed)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Room

SLEEPā€™N Atocha ā€“ B Corp Certified

  • Free WiFi
  • Air conditioning
  • Game room
  • Breakfast available
4.7 out of 5, Exceptional, (1306)
The price is CAĀ $181
per night
CAĀ $200 total
includes taxes & fees
25 Feb - 26 Feb
SLEEPā€™N Atocha ā€“ B Corp Certified

About the area

Madrid

City center retreat .Within a 15-minute walk of this Arganzuela hotel, you'll find Museo Nacional Centro de Arte Reina SofĆ­a and Espacio Ibercaja Delicias. El Retiro Park and Prado Museum are also within 2 miles (3 km).

What's nearby

  • Museo Nacional Centro de Arte Reina SofĆ­a - 12 min walk
  • El Retiro Park - 20 min walk
  • Prado Museum - 3 min drive
  • Gran Via - 4 min drive
  • Puerta del Sol - 4 min drive

Getting around

  • Madrid Delicias Station - 8 min walk
  • Palos de la Frontera Station - 8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ā€ŖCercanĆ­as Delicias - ā€¬8 min walk
  • ā€ŖEl RincĆ³n Asturiano - ā€¬7 min walk
  • ā€ŖBodegas Rosell - ā€¬6 min walk
  • ā€ŖSpoiler Bar - ā€¬6 min walk
  • ā€ŖLa Taguara - ā€¬1 min walk

About this property

Rafaelhoteles Atocha

4-star hotel near Museo Nacional Centro de Arte Reina SofĆ­a
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11485 square feet (1067 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Rafaelhoteles Atocha. The hotel can provide concierge services and wedding services. Parking is available for a fee.
  • 1 building
  • 245 guestrooms or units
  • 4 levels
  • 11485 sq ft of conference space
  • 1067 sq m of conference space
  • Built in 1998
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Rafaelhoteles Atocha offers 245 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 22 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AMā€“10:30 AM on weekdays and 7:00 AMā€“11:00 AM on weekends: EUR 16 for adults and EUR 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.9 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 5 for children
  • Covered self parking fee: EUR 22 per night
  • Rollaway bed fee: EUR 42.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted.Ā For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Rafaelhoteles Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 390 out of 1001 reviews
Rating 8 - Good. 420 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

ka yan

Stayed 2 nights in Oct 2024

6/10 Okay

Ronny

Travelled with family
Liked: Cleanliness, staff & service
Nothing was unique Bare bone
Stayed 1 night in Oct 2024

6/10 Okay

Melanie

Liked: Cleanliness
Disliked: Staff & service
Poor customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Najla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean rooms
Stayed 3 nights in Oct 2024

6/10 Okay

Melanie

Business traveller
Liked: Cleanliness
The hotel was clean and functional but expensive for what you get. I didn't like the bar area set up. The room was spacious but there was nothing like water or coffee available.
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated, clean and spacious room within walking distance of Atocha train station, Prado Museum and Buen Retiro park. Restaurant food and service was excellent and economical.
Stayed 1 night in Oct 2024

2/10 Terrible

P

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel is large and not tiny, the rooms are a good size, but our room had a few issues. The floors were not clean and also he room was noisy, you can hear people in the room above you. The area doesn't have a lot of food places nearby but uber was beneficial.
Stayed 3 nights in Oct 2024

6/10 Okay

Morag

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location (we wanted to be near Atocha train station and don't mind walking to reach attractions). Room was very clean and the bed fairly comfortable. Reception staff were welcoming and helpful. However, the first room we were given had a broken bed. We were moved to another room without any fuss, but that room smelled of stale smoke and had a broken door handle on the bathroom. Noise from the neighbouring room was very loud, we were able to identify what they were watching on TV and listen to them coughing. Breakfast buffet was good. We thought about eating dinner in the hotel but it was expensive and we couldn't find a member of staff so we went elsewhere. Overall, for the price paid I would expect more and would not recommend.
Stayed 1 night in Oct 2024

8/10 Good

Annamarie

Stayed 1 night in Sep 2024

10/10 Excellent

andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Twinky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff. Thank you!
Stayed 2 nights in Aug 2024

8/10 Good

gerhard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was too small
Stayed 3 nights in Sep 2024

8/10 Good

Kiril

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 6 nights in Aug 2024

10/10 Excellent

Nelson

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Shreya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Close to the bus and train station.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Booked for 3, get a 2.5 room and service
We book a room for 3 adults and they gave us a room with only two bed and a small folding bed for a kid. The third person did not have a good sleep. If asked for 3 and paid for 3 services need to be provided for 3 people.
Stayed 1 night in Aug 2024

10/10 Excellent

Natjelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. Walking distance from Atocha train station.
Stayed 1 night in Jul 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atenciĆ³n en sentido general, limpieza impecable y buen servicio en general
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was very efficient, clean and convenient. It met our purpose perfectly.
Stayed 1 night in Jul 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If in need of lodging close to train.
Easy check-in, great location close to train station.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the train station and we were able to walk there. We were also able to walk to the metro stations.
Stayed 2 nights in Jul 2024