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Relais & Châteaux Heritage Madrid

5.0 star property
5-star luxury hotel near Lazaro Galdiano Museum

Choose dates to view prices

Photo gallery for Relais & Châteaux Heritage Madrid

Bar (on property)
Junior Suite
Lobby
Designer toiletries, hair dryer, bathrobes, slippers
Bar (on property)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Laundry

Explore the area

View in a map
Calle Diego de León, 43, Madrid, 28006
  • Bernabéu Stadium
    ‪3 min drive‬
  • Prado Museum
    ‪4 min drive‬
  • El Retiro Park
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Mobility Accessible (Interior)

Double Room, Mobility Accessible (Interior) | Bathroom

Double Room, Mobility Accessible (Interior)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms (Deluxe)

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Double Room (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room (Interior)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room with Parking (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room with Parking (Interior)

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Madrid

Salamanca stay.With a stay at this Salamanca hotel, you'll be within half a mile (1 km) of Lazaro Galdiano Museum and 2 miles (3 km) of Bernabéu Stadium. Thyssen-Bornemisza National Museum and El Retiro Park are also within 3 miles (5 km).

What's nearby

  • Bernabéu Stadium - 3 min drive - 2.5 km
  • Gran Via - 4 min drive - 2.5 km
  • Prado Museum - 4 min drive - 3.2 km
  • El Retiro Park - 5 min drive - 4.0 km
  • Royal Palace of Madrid - 6 min drive - 3.9 km

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Bendita Locura Coffee - ‬1 min walk
  • ‪Rincon de Pardiñas - ‬2 min walk
  • ‪Karaoke Decibelios - ‬6 min walk
  • ‪Marisquería Norte Y Sur - ‬3 min walk

About this property

Relais & Châteaux Heritage Madrid

5-star luxury hotel near Lazaro Galdiano Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Relais & Châteaux Heritage Madrid.

This 5-star Madrid hotel is smoke free.

  • 46 guestrooms or units
  • Meeting rooms
  • Built in 2017
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Relais & Châteaux Heritage Madrid offers 46 accommodations with iPod docking stations and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • Flat-screen TV
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Weight limit: 15 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Reviews

Relais & Châteaux Heritage Madrid Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 548 reviews
Rating 8 - Good. 61 out of 548 reviews
Rating 6 - Okay. 12 out of 548 reviews
Rating 4 - Poor. 3 out of 548 reviews
Rating 2 - Terrible. 3 out of 548 reviews

Reviews

10/10 Excellent

Nancy Maria

Stayed 3 nights in Jun 2025

10/10 Excellent

Edith Silvana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was an awesome experience! The staff went above and beyond to make our stay the best. The front desk staff ensured we knew our way around Marid, they made dining reservations for us, they called the rental car company for us, they let us know where to stop on the way to San Sabastian, really anything we asked! The restaurant staff was extremely friendly and helpful and very attentive. Highly recommend staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffrey

Stayed 4 nights in Jun 2025

10/10 Excellent

Margot

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful rooms and extremely helpful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lorenzo

Had a lovely experience at the Heritage hotel
Stayed 5 nights in May 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mother and Daughter Trip - The hotel was truly wonderful and we had a lovely experience. The only minor issue was that when we arrive late on the first evening (due to flights changes) our room hadn’t been prepared for two single beds. They were willing to give us a second room for the evening but as we were sharing a case it didn’t make much sense. They sorted the beds out first thing and gave us complimentary breakfast so thank you for all the help! The was a fantastic waiter from Peru who made our experience even more special. Looking forward to heading back to the hotel in the future!
Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing the service the people everything was really incredible. One of the best hotels in Europe that I’ve stayed . I recommend it a 100%
Stayed 4 nights in May 2025

10/10 Excellent

Houda, alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very pleasant, professional, helpful, and roll the red carpet at all time of stay. Room service serviced the room daily kept up and refreshed the room thru out the day! Loved my room, balcony and stay!
Stayed 4 nights in May 2025

10/10 Excellent

Gamal, Aventura

Stayed 4 nights in May 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, property conditions & facilities
Excellent service
Stayed 4 nights in May 2025

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness
Old but stylish; staff went out of their way to satisfy us under trying conditions…
Stayed 2 nights in May 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite, first class boutique hotel, with wonderful facilities & exceptionally attentive staff. Reception & concierge greeted us the moment we entered the hotel. Helpful personalised debrief on the local area, attractions and restaurants. Concierge very attentive - almost getting us a taxi before we knew we wanted one. Room spotlessly clean, turn down service. The discreet coloured tassels that you use for ‘do not disturb’ are a sign that this hotel is for the discerning visitor. Breakfast buffet had a good choice, fruit was so tasty. Our waiter initially seemed aloof, but by the 3rd morning I looked forward to watching his super efficient speed & quirky service. My favourite place was the 7th floor terrace bar, beautiful, quiet haven to recuperate with a Cava after a tiring day walking around the art galleries. To my shame, I didn’t ask his name, our barman was a true credit to the hotel. On our second evening there, he recognised us & welcomed us like long last friends, stopped to chat about where we’d been. He knew what we’d drank the previous evening, a rare quality. I adored all the staff, such a credit to their profession. I felt very sad to leave. I hope other Relais hotels in Europe are as exceptional, as they are going to be my hotel of choice after this stay.
Stayed 3 nights in May 2025

10/10 Excellent

Sudina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Rafael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again
Stayed 3 nights in May 2025

8/10 Good

Fatima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location and friendly staff

Hotel location is good, rooms are slightly small and the only thing that was not good about it was that the shower area did not have a door to isolate it from the room. It happened that we were there at the time of the power blackout, the staff did everything thing to insure that our stay is not interrupted although it was a nation wide thing, they were extremely helpful and accommodating.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Stayed 4 nights in May 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely boutique hotel in a quiet neighborhood. Safe for walking at night. Great breakfast included. Excellent service, I felt personally attended to. Beautiful decor, Recommended
Stayed 2 nights in May 2025

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

James

Stayed 3 nights in May 2025

10/10 Excellent

Marebeth Lee, Aliso Viejo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing and the staff make it unbelievable. We had a great time and will be back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Dushyant

Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 3 nights in Apr 2025

10/10 Excellent

roldig

Great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Apr 2025