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Sercotel Gran Hotel Conde Duque

4.0 star property
4-star Art Deco hotel near Gran Via

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Photo gallery for Sercotel Gran Hotel Conde Duque

Lobby
Basic Room
Reception
Serves lunch, dinner, and brunch
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Plaza de España - Princesa
    ‪8 min walk‬
  • Gran Via
    ‪14 min walk‬
  • Lope de Vega Theatre
    ‪15 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪29 min drive‬

Room options

View all photos for Classic Triple Room

Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room (Exterior View)

Premium bedding, down comforters, memory foam beds, minibar

Classic Room (Exterior View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, down comforters, memory foam beds, minibar

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room

Basic Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room (Exterior View)

Classic Twin Room (Exterior View)

Classic Twin Room (Exterior View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

Leonardo Hotel Madrid City Center

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, (1000)
The price is CA $486
per night
CA $534 total
includes taxes & fees
6 Mar - 7 Mar
Leonardo Hotel Madrid City Center

About the area

Madrid

City center stay.Within a 15-minute walk of this Chamberí hotel, you'll find Gran Via and Plaza de España - Princesa. Royal Palace of Madrid and Puerta del Sol are also within 2 miles (3 km).

What's nearby

  • Gran Via - 14 min walk
  • Royal Palace of Madrid - 4 min drive
  • Santiago Bernabéu Stadium - 5 min drive
  • Plaza Mayor - 6 min drive
  • Puerta del Sol - 8 min drive

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive

Restaurants

  • ‪Puntarena - ‬4 min walk
  • ‪Gelateria la Romana - ‬4 min walk
  • ‪Saona chamberí - ‬3 min walk
  • ‪Panaria - ‬2 min walk
  • ‪Zarracín - ‬4 min walk

About this property

Sercotel Gran Hotel Conde Duque

4-star Art Deco hotel near Gran Via
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 97 square feet (9 square meters) and includes a conference center. A fitness center, a library, and multilingual staff are also featured at the business-friendly Sercotel Gran Hotel Conde Duque. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 97 sq ft of conference space
  • 9 sq m of conference space
  • Built in 1953
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sercotel Gran Hotel Conde Duque offers 141 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22 per night)
  • Onsite parking options include a garage
  • Offsite parking for EUR 22 per night; discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 21 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 22 per night
  • Nearby parking fee: EUR 22 per night
  • Pet fee: EUR 21 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 399 out of 851 reviews
Rating 8 - Good. 336 out of 851 reviews
Rating 6 - Okay. 84 out of 851 reviews
Rating 4 - Poor. 20 out of 851 reviews
Rating 2 - Terrible. 12 out of 851 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ghazal

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff, great coffee. Close to the main things by foot or taxi.
Stayed 2 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Good location, good gym, nice breakfast buffet. Staff was just okay (didn’t seem very friendly)
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely two nights in Madrid
Staying near Alicante for a month we decided to have a short break in Madrid. This hotel was in they perfect location. We had arrived in Madrid by train into Chamartin and got the metro L1 to Bilbao, the hotel was a 5 mins walk from there. Check in was great and the reception staff really friendly and helpful. Our room was lovely and clean. The only negative was that the rooms are in no way soundproof! So if you're a light sleeper I would suggest taking some ear plugs. We didn't eat at the hotel so can't comment on the food. We covered all the main tourist attractions by foot, only using the metro to get to the main station, but the metro was very easy to use. We found a lovely place to have brunch and also a great place for tapas just 5 mins walk from the hotel - the receptionist gave us a great recommendation. All in all a fantastic stay for a great rate.
Stayed 2 nights in Sep 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Dilip

Liked: Cleanliness, staff & service
?
Stayed 4 nights in Sep 2024

10/10 Excellent

Russell, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly hotel
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

JOHN

Stayed 3 nights in Aug 2024

8/10 Good

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rayneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a treat to stay in this hotel. The service is superb from the staff to the food and amenities.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gregory B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and had great amenities at a reasonable price
Stayed 1 night in Jul 2024

8/10 Good

Gregory B

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

sheilagh

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe area. The was a park in front of hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

John, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Great room. Staff were very kind and efficient.
Stayed 1 night in Jul 2024

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel close to metro stations and shopping. Nice breakfast buffet and cafe /bar.
Stayed 2 nights in Jun 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Myat Thu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Convenient area
Stayed 8 nights in May 2024

8/10 Good

Nancy, Richmond

Travelled with family
Liked: Cleanliness, property conditions & facilities
It's not right in the city center but there's metro nearby, but that metro has no escalator or elevator so if you have big luggage, beware you have to climb the stairs. We booked 2 rooms but was quite far apart on the same floor.
Stayed 2 nights in May 2024

10/10 Excellent

Alissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Sercotel was good. The hotel is in a very nice area and convenient to the Metro. The bathroom/shower needs to be updated, but was fine. The air conditioner worked perfectly which is important to me! And the breakfast was great -- lots of fresh fruit!
Stayed 3 nights in Apr 2024

10/10 Excellent

Sergio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff and location. The only thing I would change is the availability of iron boards.
Stayed 4 nights in Apr 2024

8/10 Good

SHARBEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Muy bien en sentido general,pero deben comunicar los pormenores que toma la dirección del hotel y no comunicarlo al huésped, ejemplo desconectar el aire acondicionado, creando un aire viciado de respiración, por ahorro de energía . Es imperdonable esa acción, clientes que vienen del trópico y pasar calor para descansar. Por lo menos , conectar un ventilador
Stayed 2 nights in Apr 2024