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Thompson Madrid, by Hyatt

5.0 star property
5-star luxury hotel near Gran Via

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Photo gallery for Thompson Madrid, by Hyatt

Bar (on property)
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily cooked-to-order breakfast (EUR 35 per person)
Seasonal outdoor pool
Room, 1 King Bed, Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪26 min drive‬

Room options

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner

Suite, Terrace, Corner

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View)

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite (Penthouse)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

City center retreat .A stay at this Madrid Centro hotel places you steps from Puerta del Sol and a 5-minute walk from Gran Via. Also, Plaza Mayor is within half a mile (1 km) and Royal Palace of Madrid is within 2 miles (3 km).

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 12 min walk - 1.1 km
  • Prado Museum - 17 min walk - 1.4 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ciudad de Tui - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

5-star luxury hotel near Gran Via
Thompson Madrid, by Hyatt offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business center. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Thompson Madrid, by Hyatt. An airport shuttle (available 24 hours) is available for a fee.

This Art Deco Madrid hotel is smoke free.

  • 174 guestrooms or units
  • Built in 2022
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Thompson Madrid, by Hyatt offers 174 air-conditioned accommodations with minibars and laptop-compatible safes. Cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close October 25.

Thompson Madrid, by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 163 out of 195 reviews
Rating 8 - Good. 21 out of 195 reviews
Rating 6 - Okay. 5 out of 195 reviews
Rating 4 - Poor. 2 out of 195 reviews
Rating 2 - Terrible. 4 out of 195 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful and modern. The room was spacious and clean with very comfortable beds. The hotel is in a great location for walking around as many stores, restaurants and the Mercado de San Miguel are within walking distance. The staff and the concierge were helpful and knowledgeable. My family only tried the enclosed area of the rooftop once since it was cold at night, but we didn’t enjoy it as people were allowed to smoke there.
Stayed 3 nights in Dec 2024

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities, room comfort
NYE Madrid
Lovely trip and lovely hotel. Well positioned.
Stayed 5 nights in Dec 2024

10/10 Excellent

Abdullatif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great and super hotel at the center of Madrid. I would stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mariella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beyond expectations
Stayed 3 nights in Dec 2024

2/10 Terrible

Sepideh

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not kid-friendly. Guests are expected to clean up after themselves, as the housekeeping staff charges extra for removing trash or cleaning anything beyond just making the bed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Clint

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful, and located right in the middle of the action.
Stayed 6 nights in Dec 2024

10/10 Excellent

Omar

Stayed 1 night in Nov 2024

8/10 Good

Itzhak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Service oriented staff
Stayed 3 nights in Nov 2024

8/10 Good

Purnima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and the comfortable. The only issue we had was the powered blinds wouldn’t go down. We called the front desk and someone was there within minutes to fix it. We were there only for a few hours as we had a flight to catch. They got a taxi for us and came outside to help translate English to Spanish.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Luis, MIAMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly positioned for activities in the surrounding areas.
Stayed 6 nights in Nov 2024

10/10 Excellent

Sameer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and facilities. Stayed when there was construction going on across the street so access by car was limited. I would definitely stay here again if I am visiting Madrid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rotem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

NITI

Liked: Property conditions & facilities
Great service!
Stayed 3 nights in Nov 2024

10/10 Excellent

Stacie

Travelled with family
Liked: Amenities
Great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Bert

Stayed 3 nights in Oct 2024

10/10 Excellent

VIVIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Jul 2024

8/10 Good

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The only problem is that the construction of the “plaza” limits the access and complicates the transportation.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Amazing staff, location and all!
Stayed 6 nights in Oct 2024

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Maria

Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Amazing stay, the rooms are wonderful, we slept so well. The hotel staff are all jolly and welcoming, from check in to the bar and restaurant upstairs.
Stayed 3 nights in Oct 2024

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but carpet in room under bed was filthy
Stayed 3 nights in Sep 2024