The staff was helpful. I was allowed to store my luggage in a locker hours before and after checking in and out. The room was very clean and well equipped (wifi, t.v., a.c.small fridge, hair dryer, toiletries, etc.).
The area is safe and convenient, close to the subway, train station, restaurants, museums, landmarks, supermarkets, and parks. It was slightly pricier than other hostels, but I was happy to choose it.