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voco Madrid Retiro, an IHG Hotel

4.0 star property
4-star hotel near El Retiro Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Madrid Retiro, an IHG Hotel

Exterior
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Bar (on property)

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle Pez Volador 11, Madrid, Madrid, 28007
  • El Retiro Park
    15 min walk
  • WiZink Center
    18 min walk
  • Calle de Alcalá
    3 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    14 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed

Suite, 1 Single Bed

Suite, 1 Single Bed

  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior
Crowne Plaza Madrid - Centre Retiro an IHG Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (285)
The price is CA $175
per night
CA $192 total
includes taxes & fees
1 Dec - 2 Dec
Crowne Plaza Madrid - Centre Retiro an IHG Hotel

About the area

Madrid

Retiro stay.Your stay at this Retiro hotel places you within 2 miles (3 km) of El Retiro Park and Prado Museum. WiZink Center and Gran Via are also within 3 miles (5 km).

What's nearby

  • El Retiro Park - 15 min walk
  • WiZink Center - 18 min walk
  • Prado Museum - 4 min drive
  • Gran Via - 5 min drive
  • Puerta del Sol - 6 min drive

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Gost Lira - ‬7 min walk
  • ‪Bar Sirio 28 - ‬8 min walk
  • ‪China City - ‬3 min walk
  • ‪El Paleto - ‬8 min walk
  • ‪La Mordida de Pio - ‬10 min walk

About this property

voco Madrid Retiro, an IHG Hotel

4-star hotel near El Retiro Park
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the business-friendly voco Madrid Retiro, an IHG Hotel. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 361 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1970
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Voco Madrid Retiro, an IHG Hotel offers 361 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Catalan, English, French, German, Italian, Polish, Portuguese, Slovenian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 22 for adults and EUR 22 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Voco
Madrid Retiro
Ayre Hotel Colon
Madrid Centre Retiro

voco Madrid Retiro, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 471 out of 1003 reviews" "
Rating 8 - Good. 412 out of 1003 reviews" "
Rating 6 - Okay. 86 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, functional and contemporary. The atmosphere was superb and the staff were extremely nice! Definitely would recommend!
Stayed 7 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

daniel

Stayed 4 nights in Jun 2024

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Amenities
Lovely location, facilities super modern! However, not enough places to plug in chargers, etc. and all plugs turn off when keycard removed and some are switched to lights without being identified!
Stayed 1 night in Jul 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Great conditions
Stayed 1 night in Jun 2024

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
voco Retiro is a great option to stay. Great location and amenities. My only concern was the A/C that sometimes didn’t function correctly.
Stayed 7 nights in Jun 2024

8/10 Good

Carlos

Stayed 4 nights in May 2024

8/10 Good

ESTEBAN

Liked: Cleanliness, staff & service
Nice hotel, location a bit far from the center. The staff is great, breakfast is very good.
Stayed 3 nights in May 2024

10/10 Excellent

Shih Chi

Stayed 1 night in May 2024

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

This hotel isn’t close to anything but huge apartments buildings.
Stayed 2 nights in May 2024

10/10 Excellent

Teodosio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just that it was in an area of residential buildings that were dirty not of garbage just the building being dirty not updated with new paint
Stayed 3 nights in May 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good value. Breakfast was included and had plenty of options. Our room had a mini fridge and kettle, which were both useful to us. The toiletries were very nice.
Stayed 3 nights in May 2024

10/10 Excellent

MyLinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location.
Stayed 3 nights in May 2024

10/10 Excellent

Jesus Homero

Stayed 1 night in May 2024

10/10 Excellent

Karl

Stayed 2 nights in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family friendly hotel in Madrid.
The hotel staff is amazing starting with freddy at the front desk ready to help and give you directions and advice to stroll around Madrid. The rooms are beautiful and clean everything is very nice . Restaurant crew helpful and polite great breakfast. For a drink or a snack go to the cafeteria great crew too.
Stayed 2 nights in Mar 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a very comfortable and convenient hotel. the bed was excellent and we had a wonderful sleep every night. glad they had a gym too. staff very helpful. close to transportation.
Stayed 3 nights in Mar 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with everything.
Stayed 3 nights in Mar 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Recheli

Stayed 2 nights in Jan 2024

8/10 Good

Nestor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay with easy access to the metro, park, pharmacy and other stores.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

javier, killeen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcome and treated excellent A special thanks to Elena she was awesome she made sure we had our breakfast the way we wanted it. Super nice lady very courteous brought us great service and detailed attention.❤️❤️❤️
Stayed 3 nights in Nov 2023