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Mercure Maidstone Great Danes Hotel

4.0 star property
4-star spa hotel near Leeds Castle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, sun loungers
Point of interest
Exterior
Breakfast, lunch and dinner served
Classic Room, 2 Single Beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Spa
  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Hollingbourne, Maidstone, England, ME17 1RE
  • Leeds Castle
    5 min drive
  • Bearsted Golf Club
    6 min drive
  • Stoneacre
    6 min drive
  • London (LCY-London City)
    73 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Front of property

ORIDA Maidstone Hotel

Pool
Spa
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (858)
The price is CA $96
per night
CA $116 total
includes taxes & fees
5 Jan - 6 Jan
ORIDA Maidstone Hotel

About the area

Maidstone

Maidstone retreat .You'll be within 2 miles (3 km) of Leeds Castle and 6 miles (10 km) of Mote Park with a stay here. Also within 9 miles (15 km) are Hazlitt Theatre and Kent Life.

What's nearby

  • Leeds Castle - 5 min drive
  • Bearsted Golf Club - 6 min drive
  • Mote Park - 6 min drive
  • Kent Life - 7 min drive
  • Hazlitt Theatre - 9 min drive

Getting around

  • Hollingbourne Station - 16 min walk
  • Gatwick Airport (LGW) - 55 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Toby Carvery - Maidstone - ‬8 min drive
  • ‪The Potting Shed - ‬7 min drive
  • ‪The Oak on the Green - ‬4 min drive
  • ‪Costa Express - ‬3 min drive

About this property

Mercure Maidstone Great Danes Hotel

4-star spa hotel near Leeds Castle
Mercure Maidstone Great Danes Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 12 meeting rooms are available. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Maidstone Great Danes Hotel. Self parking is free.

This 4-star Maidstone hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, French, German, Polish, Spanish, Thai, Turkish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LED TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Portable fan

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 259 out of 1002 reviews" "
Rating 8 - Good. 396 out of 1002 reviews" "
Rating 6 - Okay. 197 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 60 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mirza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A marked improvement in service delivery from the last time I stayed here during pre-covid days. It is in walking distance from the Leeds Castle View Restaurant, which is well worth a visit.
Stayed 1 night in Sep 2024

6/10 Okay

Glenis

Liked: Cleanliness, staff & service, room comfort
Tired hotel but OK.
Hotel a little run down but the basics were fine. Extraordinary decor in places! Evening meal a disappointment. Bar noisy and uncomfortable. Pie was OK but my warm Asian ald was cold. I was told that there were no noodles so vegetables would be substituted. This turned out to be huge chunks of less-than-fresh broccoli, tough and inedible. Whoever was in the kitchen was obviously unengaged and had never tried to eat large chunks of raw broccoli! CAn't give more than three stars for this reason.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Stayed 1 night in Sep 2024

6/10 Okay

GARETH

Business traveller
Disliked: Cleanliness, property conditions & facilities
Needs a tidy up and a lick of paint, very tired and dated. Dinner service was over an hour, which was disappointing.
Stayed 2 nights in Sep 2024

8/10 Good

Neil

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Laura

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed only 1 night. Wouldn’t again.. after a lovely dinner with great staff at the onsite restaurant we decided to take the stairs up to our room on the 3rd floor. There were bouncer type men asking where we were going and they demanded to see our room key before being allowed on the 3rd floor. When in our room the music was loud (but acceptable) but then the loud arguing and what sounded like physical fighting started. I locked the door and put our bags by the door and laid awake scared for hours. In the morning at check out I complained but no one contacted me. If you value your sleep and want to feel safe do not stay here. I’m pretty sure the police came but I was too scared to look out of the windows. Go anywhere else!
Stayed 1 night in Aug 2024

2/10 Terrible

Tetsuya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a so tough stay throughout the night due to the poor wall and noisy voice and sound. The guys came knocking the door speaking. My family felt scary and unsafe there. We'll never visit you.
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Disliked: Room comfort
Staff were very friendly, evening food ok, excellent breakfast with loads of choice. My room was very near to the swimming pool and was uncomfortably warm with a very strong smell of chlorine. Not very pleasant to breathe in all night.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner well you can’t call it that it’s all pre frozen rubbish
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, room comfort
Very comfortable stay with a delicious breakfast.
Lovely one night stay at the Great Danes Hotel. Room very comfortable and lovely breakfast. Staff were excellent, all very helpful. Conditon of hotel looked slightly worn, but good place to stay overall.
Stayed 1 night in Aug 2024

6/10 Okay

tony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tracey

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Disliked: Staff & service
Poor Service
Mercure Maidstone did not fulfill my booking so had to find an alternative at the last minute despite having a confirmation from Hotels.com, which when travelling with children was appalling. Hotel were unhelpful and blamed Hotels.com. Poor service and I can only assume the Mercure had overbooked.
Stayed 2 nights in Jul 2024

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Much to be done
Would have been a great stay, but the following ruined the experience: 1. No air-con: the room was very, very hot and couldn't sleep. The little fan was noisy and sadly couldn't cool down the room. 2. Please replace the old shower curtains and put shower screens instead. Unpleasant to shower with shower curtain clinging to my skin. 3. Room outdated- curtains torn and room require so much tlc. 3. Room and bathroom not very clean , brown stuff coming off the sink , dust on windowsill and bedside tables. 4. Cleaners need to check cupboards and wardrobes to ensure previous guests have not left anything as they was dirty unwanted stuff left by previous guests- not nice at all. Great parking and location though.
Stayed 1 night in Jul 2024

6/10 Okay

Philip

Travelled with group
Liked: Cleanliness, staff & service
One Night Stay
The room itself was very hot as there is no air conditioning, as such we had to have the window open all night to cool the room down. The mattress was also very hard which meant that I did nt have a comfortable sleep. The key card failed twice and we had to return to reception to re-authorise the card to gain access to our room. The car parking was free to hotel users , which was a plus, The breakfast was ok but it was a buffet style which meant that the food was under heaters and some had started to become hard, especially the eggs. For a one night stay this was acceptable. The staff were welcoming and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Stayed 1 night in Jul 2024