Imperial Hotel Gold Coast

5.0 star property
5-star luxury hotel near Cavill Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imperial Hotel Gold Coast

View from room
Lobby
Lagoon Suite
Exterior
Executive Two Bedroom Condo (Rooftop) | Water view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
94 Seaworld Dr, Main Beach, QLD, 4217
  • Marina Mirage Shopping Centre
    1 min walk
  • Mariner's Cove Marina
    2 min walk
  • Sea World
    11 min walk
  • Southport, QLD (SHQ-Gold Coast Heliport)
    3 min walk

Room options

Imperial Suite

  • 160 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Lagoon Suite

  • 80 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior King

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Lagoon King

  • 46 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Three Bedroom Condo (Mid-level)

  • 200 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

Executive Two Bedroom Condo (Rooftop)

  • 260 sq m
  • Water view
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Three Bedroom Condo (Rooftop)

  • 300 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

Three Bedroom Condo (Pool)

  • 250 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

Two Bedroom Condo (Mid-Level)

  • 143 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Two Bedroom Condo (Rooftop)

  • 260 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Two Bedroom Condo (Pool)

  • 200 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Broadwater Suite

  • 80 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Double

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Lagoon Double

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Gold Coast

Main Beach stay.With a stay at this Main Beach hotel, you'll be steps from Marina Mirage Shopping Centre and Mariner's Cove Marina. Spirit of Gold Coast and The Spit Beach are also within half a mile (1 km).

What's nearby

  • Marina Mirage Shopping Centre - 1 min walk - 0.1 km
  • Sea World - 11 min walk - 0.9 km
  • Surfers Paradise Beach - 4 min drive - 3.2 km
  • Broadwater Parklands - 4 min drive - 3.8 km
  • Cavill Avenue - 6 min drive - 5.3 km

Getting around

  • Cypress Avenue Station - 7 min drive
  • Varsity Lakes Station - 20 min drive
  • Coolangatta Airport (OOL) - 42 min drive

Restaurants

  • ‪Marina Mirage - ‬1 min walk
  • ‪Mos Burger - ‬20 min walk
  • ‪Jasmine Room - ‬4 min drive
  • ‪Southport Surf Club - ‬12 min walk
  • ‪Peters Fish Market - ‬3 min walk

About this property

Imperial Hotel Gold Coast

5-star luxury hotel near Cavill Avenue
Imperial Hotel Gold Coast offers its guests a marina, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Imperial Hotel Gold Coast. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 200 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2000
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Imperial Hotel Gold Coast offers 200 accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and body scrubs.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Free covered self parking on site
  • Covered valet parking on site (AUD 50 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 52 for adults and AUD 26 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Smart TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival
This property's breakage deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cribs (infant beds) are available for AUD 45.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 1000 per night
  • A damage deposit of AUD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit varies by room type.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 52 for adults and AUD 26 for children
  • Covered valet parking fee: AUD 50 per night
  • Crib (infant bed) fee: AUD 45.0 per stay
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Palazzo Versace
Palazzo Versace Hotel
Palazzo Versace Hotel Main Beach
Palazzo Versace Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach, Australia
Palazzo Versace
Imperial Gold Coast Main Beach

Imperial Hotel Gold Coast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 573 out of 1007 reviews" "
Rating 8 - Good. 214 out of 1007 reviews" "
Rating 6 - Okay. 108 out of 1007 reviews" "
Rating 4 - Poor. 68 out of 1007 reviews" "
Rating 2 - Terrible. 44 out of 1007 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious decor and huge suite made the stay feel special
Stayed 1 night in Aug 2024

10/10 Excellent

Haidee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Exceptional hotel. We stayed in a Lagoon Room and it was very nice. Beautiful facilities, super comfortable bedding, and very clean. Buffett breakfast was truly a highlight and wonderful to have included along with free parking. A lovely location to stay, next time we will stay longer. Thank you, staff are very attentive and friendly.
Stayed 1 night in Aug 2024

6/10 Okay

Ji Yun

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Mir shahryar

Liked: Cleanliness, staff & service
It was quite nice
Stayed 1 night in Aug 2024

6/10 Okay

Hsiao hsuan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night stay, it was raining. The hotel is classical luxury, great service, nice buffet breakfast, and fine dinner, strongly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I can hear the water flow noise the whole night….
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the property and the ease of getting around. Very convenient. Very neat and clean. Easy access to beach and restaurant.
Stayed 2 nights in Aug 2024

10/10 Excellent

Min

Stayed 1 night in Aug 2024

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & facilities. Rooms are little dated but still in very good condition. Staff were very friendly and always smiled.
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Stayed 1 night in Jul 2024

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff including restaurant staff were all very friendly and helpful. Great selection of food at the breakfast buffet. They missed our room cleaning one day but when we mentioned it they came and fixed it right away while we had dinner.
Stayed 3 nights in Jul 2024

8/10 Good

Sam, Rockhampton

Travelled with partner
it’s a great hotel, rooms are big and the bathrooms are great
Stayed 1 night in Jul 2024

6/10 Okay

Nigel

Stayed 1 night in Jul 2024

10/10 Excellent

Glenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

JASON

Stayed 1 night in Jul 2024

10/10 Excellent

Jake

Stayed 1 night in Jun 2024

8/10 Good

Anand

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has aged significantly since our last stay here. But still has all the charm even though it isn't attached to the 'Versace' brand directly. We did have a bad experience with one person, Maria, at the reception at time of check out. We received vouchers for drinks and dining credits when we checked in. This wasn't part of the Expedia booking and seems the person who checked us in made a mistake. We did utilise these credits during our stay assuming this was on offer to all. When we presented these at check out, Maria responded saying there is no package attached to our account. She rudely said that the voucher we showed her 'is just a piece of paper' insinuating we were trying to pull something off. She also condescendingly kept asking me if I can see any of this in my Expedia booking. We argued that this 'piece of paper' was presented to us by them, and we could have dined elsewhere - especially given the limited options for vegetarians. We stayed there for a week and the amount in credits was not much at all, however it was a matter of principle. The Manager was kind enough to understand what had happened and immediately resolved this. However, Maria's behaviour did make me think whether they hand these out to everyone at check in only to later rescind, dismiss it and charge you. Insinuation can go both ways. But can't take anything away from any of the other wonderful staff we engaged with during our stay. And the hotel still retains most of it's charm.
Stayed 7 nights in Jul 2024

10/10 Excellent

Aurelian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Lots of ants everywhere
Stayed 1 night in Jul 2024

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor quality stay - at a premium price
Poor quality stay for the price paid. Few positives being the breakfast is excellent for choice and quality, however this is let down with a below quality room. Heating does not work - so end up freezing overnight because the in room conditioner only cools. This is a known issue because they place a portable heater in the room. How that makes 5 stars I would never know. Very poor. Poor quality shower. Bedding quality is poor with terrible pillows. The bed sagged. Shocking stay. Would not recommend and would not be back with a price which tops the Gold Coast market. A hotel which is being run into the ground is the way to describe it. Go somewhere else like I did. I checked out the following day and moved hotels.
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Stayed 3 nights in Jul 2024

10/10 Excellent

julia

Travelled with family
Liked: Cleanliness, staff & service, amenities
We only stay here
Stayed 4 nights in Jun 2024