Hatten Hotel Melaka

5.0 star property
5-star luxury hotel near Hatten Square, connected to a shopping center

Choose dates to view prices

Photo gallery for Hatten Hotel Melaka

Outdoor pool, sun loungers
Couples treatment rooms, body treatments, aromatherapy, body scrubs
Lobby sitting area
Exterior
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Hatten Square
    ‪1 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪20 min drive‬

Room options

Premier Deluxe Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Premier Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Malacca City

Heart of Malacca City.Steps from the hotel, you'll find Hatten Square and Mahkota Medical Center. Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall are also within half a mile (1 km).

What's nearby

  • Hatten Square - 1 min walk
  • Dataran Pahlawan Melaka Megamall - 1 min walk
  • Mahkota Parade Shopping Mall - 2 min walk
  • Mahkota Medical Center - 3 min walk
  • A Famosa - 8 min walk

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • ‪Cendol Jam Besar - ‬14 min walk
  • ‪Restoran Dong Fung 东方茶室 - ‬14 min walk
  • ‪Medan Samudera - ‬11 min walk
  • ‪Restoran Aunty Lee - ‬12 min walk
  • ‪Nasi ayam tabung haji - ‬14 min walk

About this property

Hatten Hotel Melaka

5-star luxury hotel near Hatten Square, connected to a shopping center
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square meters) and includes conference space. A children's pool, a fitness center, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

  • 1 building
  • 704 guestrooms or units
  • 22 levels
  • Meeting rooms
  • 15371 sq ft of conference space
  • 1428 sq m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: MYR 50 for adults and MYR 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, mobile payments, Touch 'n Go eWallet, Boost, and GrabPay. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 366 out of 1003 reviews
Rating 8 - Good. 352 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Cristina

Good location, large pool, nice bar and restaurant upstairs. Can be a little noisy on weekend nights.
Stayed 2 nights in Nov 2024

6/10 Okay

PUNNOOSE

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Good location near to shopping mall and restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Bee Bee

Travelled with partner
Liked: Staff & service, property conditions & facilities
Modern hotel close to all amenities
Stayed 1 night in Nov 2024

8/10 Good

Marinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nearby shopping malls within 10mins walk.
Stayed 1 night in Nov 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Huang

Disliked: Property conditions & facilities
Very convenient location. Next to two malls. Staff was polite. Cons: 1. Check-in experience was terrible. No express queue, for those who checked in before 3pm, to collect their keys after 3pm. Had to queue and wait with the crowd. Either the earlier staff did not key in the system, or the staff did not read, had to repeat my room request. 2. Assigned room had a pungent urine smell, thus called to request to change room. Waited for 30min and no one called back. Luggage was not delivered in this 30min window too. Had to go back down to front desk and asked for room change. 3. Housekeeping forgot to replace the towels. Called to request, along with ice for drinks. Waited 45min for the towels to arrive, which probably would have been longer had I not intercept the staff who happened to deliver to next room. Waited another 15min for the ice. Total waiting time of 1 hour to fulfil request. 4. Soundproofing is bad. Add in occupants who were shouting in the corridor and spamming room bells. On the bright side, it aided my interception of staff (see #3), even though I was way inside the room watching tv. 5. No light indicator of lift arrival. One must simply monitor 8 lift panels and hopefully you capture the sound.
Stayed 3 nights in Oct 2024

6/10 Okay

latiffa aini

Liked: Cleanliness
-
Stayed 2 nights in Oct 2024

8/10 Good

ONG

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location and convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kok Hoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Oct 2024

2/10 Terrible

Mohamed Faizal

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude and u friendly receptionist and backroom staff. The only one qwho impressed me are the concierge and bellboys
Stayed 2 nights in Oct 2024

10/10 Excellent

KIAN CHUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Oct 2024

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Cjoon Kiet, Jonathan, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel stay most of the time when i’m in malacca. Convenient location to shop n food
Stayed 1 night in Oct 2024

10/10 Excellent

ASHARI

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff and Hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

GARRIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel!
Had a comfortable stay and staffs were very friendly and helpful! Would be back again.
Stayed 1 night in Oct 2024

10/10 Excellent

Leow

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Choon Seng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Tim

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

ONG

Liked: Staff & service
Room is clean but the bathroom amenities need improving
Stayed 1 night in Sep 2024