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Hatten Hotel Melaka

5.0 star property
5-star luxury hotel near Hatten Square, connected to a shopping center

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Photo gallery for Hatten Hotel Melaka

Outdoor pool, sun loungers
Lobby sitting area
Couples treatment rooms, body treatments, aromatherapy, body scrubs
Exterior
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Hatten Square
    ‪1 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪20 min drive‬

Room options

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Malacca City

Heart of Malacca City.Steps from the hotel, you'll find Hatten Square and Mahkota Medical Center. Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall are also within half a mile (1 km).

What's nearby

  • Hatten Square - 1 min walk - 0.0 km
  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.1 km
  • Mahkota Parade Shopping Mall - 2 min walk - 0.2 km
  • Mahkota Medical Center - 3 min walk - 0.3 km
  • A Famosa - 8 min walk - 0.7 km

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • ‪Cendol Jam Besar - ‬14 min walk
  • ‪Restoran Dong Fung 东方茶室 - ‬14 min walk
  • ‪Medan Samudera - ‬11 min walk
  • ‪Restoran Aunty Lee - ‬12 min walk
  • ‪Nasi ayam tabung haji - ‬14 min walk

About this property

Hatten Hotel Melaka

5-star luxury hotel near Hatten Square, connected to a shopping center
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square meters) and includes conference space. A children's pool, a fitness center, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

  • 1 building
  • 704 guestrooms or units
  • 22 levels
  • Meeting rooms
  • 15371 sq ft of conference space
  • 1428 sq m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Exterior

Doubletree by Hilton Melaka

  • Pool
  • Kids pool
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, 843 reviews
The price is CA $82
CA $102 total
includes taxes & fees
26 Mar - 27 Mar
Doubletree by Hilton Melaka

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, mobile payments, Touch 'n Go eWallet, Boost, and GrabPay. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 371 out of 1007 reviews
Rating 8 - Good. 351 out of 1007 reviews
Rating 6 - Okay. 160 out of 1007 reviews
Rating 4 - Poor. 83 out of 1007 reviews
Rating 2 - Terrible. 42 out of 1007 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hwee Koon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is kind enough to accommodate to our needs. Very grateful for the exemplary service.
Stayed 1 night in Dec 2024

8/10 Good

dongbiao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location
Stayed 1 night in Dec 2024

10/10 Excellent

Haron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb. The only hotel I would go to whenever I'm at melaka
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance to the old part of the city. Hotel convenient. Rooms good Prices reasonable.
Stayed 1 night in Nov 2024

10/10 Excellent

Poh Yin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Worth to stay.. but the commercial area are not well maintained and nothing to shop..
Stayed 1 night in Nov 2024

6/10 Okay

Karen Tan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

shoban

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Aug 2024

8/10 Good

Wei Leong

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel lacked room amenities like a variety of beverages. For example there were only 2 packets of coffee and tea bags provided. Bottled water in the room appears to be old with condensation inside the bottle. Toilet paper holder was wobbly. The wood and paint at the toilet door jam was peeling. However, room was clean and staff were very friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nil
Stay was okay.
Stayed 1 night in Nov 2024

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Generally a nice hotel, Natasja was very polite, informative at reception. We had a deluxe suite, which was not much bigger than a standard room. We had a sea view on the 19th floor, but the sea was quite a distance away and the view was an abandoned building beyond the hospital. In the room it was clean, complimentary drinks in the mini fridge, good powerful shower, toiletries, air con was average, we stayed 48’hours and could not get the temperature below 24. Bed was very comfortable. Outside the room, plenty of lofts, dining was a slight variation each day, typical hotel buffet food. There were a few small eateries on the ground floor and a 7/11. A little further is a deserted shopping mall, with few shops, but you can walk to Jonker Street in 10 minutes. Car parking was advertised as free but was actually 5 ringgit per 24 hours, but secure. Overall good for the price, I can’t say there seemed ti be anything substantially better around.
Stayed 2 nights in Nov 2024

8/10 Good

Mohd Tahir B Tubah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room nearby with shopping mall & food court, awesome
Stayed 1 night in Nov 2024

8/10 Good

Cristina

Good location, large pool, nice bar and restaurant upstairs. Can be a little noisy on weekend nights.
Stayed 2 nights in Nov 2024

6/10 Okay

PUNNOOSE

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Good location near to shopping mall and restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Bee Bee

Travelled with partner
Liked: Staff & service, property conditions & facilities
Modern hotel close to all amenities
Stayed 1 night in Nov 2024

8/10 Good

Marinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nearby shopping malls within 10mins walk.
Stayed 1 night in Nov 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Huang

Disliked: Property conditions & facilities
Very convenient location. Next to two malls. Staff was polite. Cons: 1. Check-in experience was terrible. No express queue, for those who checked in before 3pm, to collect their keys after 3pm. Had to queue and wait with the crowd. Either the earlier staff did not key in the system, or the staff did not read, had to repeat my room request. 2. Assigned room had a pungent urine smell, thus called to request to change room. Waited for 30min and no one called back. Luggage was not delivered in this 30min window too. Had to go back down to front desk and asked for room change. 3. Housekeeping forgot to replace the towels. Called to request, along with ice for drinks. Waited 45min for the towels to arrive, which probably would have been longer had I not intercept the staff who happened to deliver to next room. Waited another 15min for the ice. Total waiting time of 1 hour to fulfil request. 4. Soundproofing is bad. Add in occupants who were shouting in the corridor and spamming room bells. On the bright side, it aided my interception of staff (see #3), even though I was way inside the room watching tv. 5. No light indicator of lift arrival. One must simply monitor 8 lift panels and hopefully you capture the sound.
Stayed 3 nights in Oct 2024

6/10 Okay

latiffa aini

Liked: Cleanliness
-
Stayed 2 nights in Oct 2024

8/10 Good

ONG

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location and convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kok Hoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Oct 2024

2/10 Terrible

Mohamed Faizal

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude and u friendly receptionist and backroom staff. The only one qwho impressed me are the concierge and bellboys
Stayed 2 nights in Oct 2024

10/10 Excellent

KIAN CHUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Oct 2024