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Hatten Hotel Melaka

5.0 star property
5-star luxury hotel near Hatten Square, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hatten Hotel Melaka

Outdoor pool, sun loungers
Minibar, in-room safe, desk, iron/ironing board
Exterior
Lobby sitting area
Couples treatment rooms, body treatments, aromatherapy, body scrubs

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Hatten Square
    1 min walk
  • Nasi Lemak Balut
    7 min walk
  • Melaka Sentral
    9 min drive
  • Malacca Intl. Airport (MKZ)
    20 min drive

Room options

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Melaka, an IHG Hotel

Pool
Hot tub
Spa
Kids pool
4.2 out of 5, Very good, (1002)
The price is CA $103
per night
CA $127 total
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Melaka, an IHG Hotel

About the area

Malacca City

Heart of Malacca City.Steps from the hotel, you'll find Hatten Square and Mahkota Medical Center. Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall are also within half a mile (1 km).

What's nearby

  • Hatten Square - 1 min walk
  • Dataran Pahlawan Melaka Megamall - 1 min walk
  • Mahkota Parade Shopping Mall - 2 min walk
  • Mahkota Medical Center - 3 min walk
  • A Famosa - 8 min walk

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • ‪Cendol Jam Besar - ‬14 min walk
  • ‪Restoran Dong Fung 东方茶室 - ‬14 min walk
  • ‪Medan Samudera - ‬11 min walk
  • ‪Restoran Aunty Lee - ‬12 min walk
  • ‪Nasi ayam tabung haji - ‬14 min walk

About this property

Hatten Hotel Melaka

5-star luxury hotel near Hatten Square, connected to a shopping center
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square meters) and includes conference space. A children's pool, a fitness center, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

  • 1 building
  • 704 guestrooms or units
  • 22 levels
  • Meeting rooms
  • 15371 sq ft of conference space
  • 1428 sq m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: MYR 50 for adults and MYR 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, mobile payments, Touch 'n Go eWallet, Boost, and GrabPay. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 368 out of 1008 reviews" "
Rating 8 - Good. 352 out of 1008 reviews" "
Rating 6 - Okay. 163 out of 1008 reviews" "
Rating 4 - Poor. 84 out of 1008 reviews" "
Rating 2 - Terrible. 41 out of 1008 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

ONG

Liked: Staff & service
Room is clean but the bathroom amenities need improving
Stayed 1 night in Sep 2024

8/10 Good

ElainePL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Hatten Hotel Melaka and had an overall pleasant experience. One of the best aspects of this hotel is its prime location—it is situated near numerous shopping areas and eateries and just a short stroll away from the bustling Jonker Street, making it an ideal base for exploring the city. The front desk staff were friendly and efficient during check-in, they were very accommodating and made the check-in process smooth. The room itself was clean and well-maintained, which was appreciated. However, I did notice the pillowcases were a bit dirty. Thankfully, the room service team was prompt and addressed the issue right away. Overall, my experience at this hotel was positive. The convenient location and helpful staff make it a solid choice for visitors in Melaka. I would recommend this hotel for its value and service.
Stayed 2 nights in Sep 2024

8/10 Good

Kian Sin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location was ok, bed frame was quite dirty with alot of stains on it
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay. For business or pleasure. Stayed for 4 nights here and enjoyed it. Big pool. Walk to all the nice spots you'd want to see. Will be coming here again.
Stayed 3 nights in Sep 2024

8/10 Good

YeeVonne, Melaka Tengah

Liked: Amenities, property conditions & facilities
Na
Stayed 1 night in Sep 2024

10/10 Excellent

Teo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice of location. Take Junior suite room very bigger, can be stay 3 adult.
Stayed 1 night in Sep 2024

8/10 Good

WEI KEONG GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower cubicle leaks a lot of shower water into the bathroom. Poor maintenance.
Stayed 4 nights in Sep 2024

6/10 Okay

Soo Cheong

Travelled with partner
Overall rating is below average due to hotel arrangement, maintenance matters and follow up action. 😐
Stayed 3 nights in Sep 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joey

Stayed 2 nights in Aug 2024

10/10 Excellent

Saraspathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the security officers Mr Fitri and Mr Reina, are more than professional!! They were very empathetic and understanding even though I caused them a lot of unnecessary trouble
Stayed 4 nights in Aug 2024

6/10 Okay

Anand

Disliked: Property conditions & facilities
Property is old and our toilet was leaking
Stayed 2 nights in Sep 2024

8/10 Good

Didier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

NG

Liked: Cleanliness, staff & service, property conditions & facilities
6 mins walk to Jonker Street and many nice food around the hotel area. Excellence service from the check-in staff. Will come back again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zheng Long

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite big and spacious. The only thing I didn’t like is the shower area to turn on the water is very confusing and it came off very easily
Stayed 1 night in Aug 2024

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast spread
Stayed 2 nights in Aug 2024

10/10 Excellent

Azlin

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all is good but special compliment to the hotel chef😍. The food is so delicious 👍⭐⭐⭐⭐⭐
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location, but housekeeping needs improving
Hatten has never disappoint on the location with the surrounding attractions and their front counter customer service, and was always the place to stay at whenever my family visits Malacca, and we have stayed here more than 6 times in the past 3 years for multiple nights. However this time, the housekeeping was found severely lacking as we did not get any housekeeping done at all. For the 3 nights that we stayed, no housekeeping came by the first and second night, and on the third night they only came at 6.30pm when we were already resting in our rooms, and it made no sense to go out just to allow them to clean up and make the bed since we were already done for the day. Extremely disappointed with this part of the stay.
Stayed 3 nights in Aug 2024

8/10 Good

Hee Meng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Soo Long

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Anna Novita Elvira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Aug 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Yit Perng

Liked: Staff & service
Disappointed
Lounge is nice, staffs are very friendly and polite. Poor housekeeing and maintenance. Pillow cases are not fresh smelling, towels are stained and not fresh smelling. Sockets are loose and overaĺl room require refurbishment as very old and worn out looking. Disappointed for a 5 star hotel.
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Good value.
Stayed 2 nights in Aug 2024