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JEN Maldives Male by Shangri-La

4.0 star property
4-star spa hotel near Maldives Islamic Centre

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Photo gallery for JEN Maldives Male by Shangri-La

2 restaurants, breakfast, lunch, dinner served; international cuisine
Executive Room, 1 King Bed, City View
Terrace/patio
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
Ameer Ahmed Magu, Malé, Kaafu Atoll, 20096
  • Maldives Islamic Centre
    ‪5 min walk‬
  • Hulhumale Ferry Terminal
    ‪6 min walk‬
  • Old Presidential Palace
    ‪9 min walk‬
  • Male (MLE-Velana Intl.)
    ‪19 min walk‬

Room options

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Ocean View

City view

Deluxe Room, 1 Queen Bed, Ocean View

  • Ocean view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • City view
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Malé

Heart of Malé.With a stay at this Malé hotel, you'll be steps from People's Majlis and Medhu Ziyaaraiy. Mulee Aage Palace and Republic Square are also within half a mile (1 km).

What's nearby

  • Chaandhanee Magu - 4 min walk - 0.4 km
  • Maldives Islamic Centre - 5 min walk - 0.5 km
  • Sultan Park - 6 min walk - 0.5 km
  • Hulhumale Ferry Terminal - 6 min walk - 0.5 km
  • Old Presidential Palace - 9 min walk - 0.8 km

Getting around

  • Velana Intl. Airport (MLE) - 10 min drive

Restaurants

  • ‪Gloria Jean's Coffees (Henveiru) - ‬1 min walk
  • ‪City Garden - ‬1 min walk
  • ‪Shell Beans - ‬2 min walk
  • ‪Meltz - ‬2 min walk
  • ‪Cafe'ier - ‬2 min walk

About this property

JEN Maldives Male by Shangri-La

4-star spa hotel near Maldives Islamic Centre
JEN Maldives Male by Shangri-La offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 1044 square feet (97 square meters) and includes a conference center. A rooftop terrace, spa services, and a library are also featured at the business-friendly JEN Maldives Male by Shangri-La. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this 4-star Malé hotel.

  • 1 building
  • 114 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Meeting rooms
  • 1044 sq ft of conference space
  • 97 sq m of conference space
  • Built in 2009
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
JEN Maldives Male by Shangri-La offers 114 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Malé hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Aristo Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 11 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 18 for adults and USD 9 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Maldives Male by Shangri-La

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 135.52 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 3 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 135.52 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at JEN Maldives Male by Shangri-La.

Property is also known as

Jen Maldives Male By Shangri
JEN Maldives Male by Shangri La
JEN Maldives Male by Shangri-La Malé
JEN Maldives Male by Shangri-La Hotel
Hotel Jen Malé Maldives by Shangri La
JEN Maldives Male by Shangri-La Hotel Malé

JEN Maldives Male by Shangri-La Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 154 out of 373 reviews
Rating 8 - Good. 126 out of 373 reviews
Rating 6 - Okay. 56 out of 373 reviews
Rating 4 - Poor. 18 out of 373 reviews
Rating 2 - Terrible. 19 out of 373 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Siu yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Benise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within Male, walking distance to everything around. The breakfast was awesome, wide array of food items from different parts of the world.
Stayed 8 nights in Dec 2024

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service - repeatedly - by Anie at reception
Stayed 3 nights in Dec 2024

8/10 Good

Tariq

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly cooperative staff in safe quiet neighborhood near the airport. Suitable for business travelers.
Stayed 3 nights in Nov 2024

8/10 Good

sarah

Liked: Staff & service, property conditions & facilities
The room was decent for the price.
Stayed 1 night in Oct 2024

6/10 Okay

Darlene, WORCESTER

Liked: Cleanliness, staff & service
The staff was exceptionally sweet. The room could use an update with the air quality. The aircon ran loudly and nonstop and there was a persistent mold smell.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Jen, Male
Lovely rooftop pool but limited seating/sun loungers. The restaurant was pretty good. Business orientated hotel but good for an overnight transit stay, if you want to experience Male.
Stayed 1 night in Aug 2024

8/10 Good

Joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Suleman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JEN Maldives was a great stay. Transfers were arranged swiftly with our resort. Check in was simple and the location was great. The room was great, very clean. Transfer back to the airport was arranged and was provided on time.
Stayed 1 night in Jun 2024

10/10 Excellent

Leeann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful team. Great location
Stayed 1 night in May 2024

10/10 Excellent

Anne, Saint George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great. Loved the restaurant on roof. The roof top pool was amazing. Breakfast was very large with lots of options. Service was excellent. Rooms were clean and comfortable - very nice. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to everything. All taxis knew where hotel was located. Staff were great.
Stayed 4 nights in Mar 2024

10/10 Excellent

Angelos, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Charles V.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Pretty

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast & facility
Breakfast was pathetic in terms of choice and quality of food. Rooms are already old and not revamped. Tap knob kept falling off and maintainence did not even bother to upkeep it. Beds are already not in usable condition to have a comfortable sleep.
Stayed 8 nights in Mar 2024

10/10 Excellent

Sherman

Stayed 5 nights in Feb 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s 3 stars at best
It’s a good option if you have to stay in Male island for a night. The floor is very greasy and the bed feels moist. The overall clean. Fast check in and pick up from airport. Decent selection at breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Tze Fung Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne, Moonee Ponds

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were lovely. Food at restaurant really good. Unfortunetly our plane was delayed so we got there really late and had to leave early, but I would have loved to seen more of it. The pool looked beautifully lit at night. Service to and from airport was fantastic and staff so helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Caroline

Stayed 2 nights in Jan 2024

4/10 Poor

JULIET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were helpful except reservations. We had to make an unexpected cancellation after the first night as we realized we could not access the resorts from the hotel in Male city contrary to what we had thought. Despite all entreaties to charge the standard one night fee only, the reservations team insisted on debiting the entire cost for the 3 day booking. They tossed us back and forth claiming that the travel site refused to grant any accommodation all the while they had the power to apply discretion because we had paid at the hotel on arrival. Up till now they never even deigned to respond to my email.
Stayed 3 nights in Dec 2023

10/10 Excellent

Krista

Liked: Cleanliness
Stayed 6 nights in Dec 2023

10/10 Excellent

Erica

6/10 Okay

Kylie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Service at the pool bar is extremely poor I waited an hour for an iced coffee and had been completely forgotten about. This wasn't sadly the first time as I waited 40 minutes for food also. Considering the nightly cost you expect a higher level of service and not to be ignored. Very disappointed. I had emailed the hotel requesting a pick from the airport and cue to arriving no one was there. I never had an apology or received any reply! Very poor
Stayed 1 night in Dec 2023

10/10 Excellent

AHMED MAQSUDUL

Liked: Cleanliness