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Gran Hotel Diligencias

4.0 star property
4-star spa hotel near Veracruz Cathedral

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Gran Hotel Diligencias

Outdoor pool
Lobby sitting area
View from property
View from room
Superior Suite

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • Gym
  • Room service

Explore the area

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700
  • Zócalo
    1 min walk
  • Gran Cafe del Portal
    1 min walk
  • Veracruz Central Station
    8 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    26 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Emporio Veracruz Hotel

Pool
Hot tub
Spa
Kids pool
4.4 out of 5, Excellent, (1106)
The price is CA $102
per night
CA $120 total
includes taxes & fees
19 Jan - 20 Jan
Emporio Veracruz Hotel

About the area

Veracruz

Malecon stay.A stay at this Malecon hotel places you steps from Veracruz Cathedral and within a 5-minute walk of Veracruz Harbour. Flea Market and City Museum are also within half a mile (1 km).

What's nearby

  • Zócalo - 1 min walk
  • Veracruz Cathedral - 1 min walk
  • Veracruz Harbour - 4 min walk
  • Carranza Lighthouse - 8 min walk
  • San Juan de Ulua Castle - 11 min drive

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk
  • ‪Restaurante Bar Regis - ‬2 min walk

About this property

Gran Hotel Diligencias

4-star spa hotel near Veracruz Cathedral
Gran Hotel Diligencias offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A spa tub, a sauna, and spa services are also featured at the business-friendly Gran Hotel Diligencias. Self parking and valet parking are free.

This 4-star Veracruz hotel is smoke free.

  • 121 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Gran Hotel Diligencias offers 121 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA TRIDOSHA. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Hotel Diligencias

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1012 reviews" "
Rating 8 - Good. 254 out of 1012 reviews" "
Rating 6 - Okay. 112 out of 1012 reviews" "
Rating 4 - Poor. 41 out of 1012 reviews" "
Rating 2 - Terrible. 39 out of 1012 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Felix

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Noise A/C and toilet seat lid broken never fixed after complaint about it. Bed mattress real stif. Room and hotel very nice. Personel well customer friendly. Hotel is in needed of TLC
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never again
Very old colonial hotel that smells terrible, probably due in large part to all the construction. Breakfast is a buffet and not included in room. The area around the hotel is fantastic for convenience (dining/shopping), but if I ever return to Veracruz, I would never stay here again. Bed is not comfortable, sheets not soft, but at least there was a working air conditioner in room. Service was very good as staff were helpful.
Stayed 2 nights in Sep 2024

2/10 Terrible

Maritza

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Liliana

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice properties
Stayed 6 nights in Sep 2024

6/10 Okay

Monica

Liked: Cleanliness
Great location in the heart of the city, but the plaza is noisy until the early hours of the day (1:00 AM).
Stayed 2 nights in Sep 2024

10/10 Excellent

BERENICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
It was ok the service was terrible
Stayed 2 nights in Aug 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Edilberto

Travelled with family
Construction noise for the bat tub you need to pay extra and the gym
Stayed 2 nights in Aug 2024

6/10 Okay

Milly, Montréal

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, property conditions & facilities
Feo
Stayed 3 nights in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Construction around the building
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Very good location, excellent food from their restaurant, but we had problems with the air conditioning and the very uncomfortable bathtub.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marvine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Edin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bed are like a rock!!
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Stayed 2 nights in Jul 2024

6/10 Okay

DIANA IVETTE

Business traveller
Disliked: Amenities, property conditions & facilities
The hotel was clearly a beautiful and Grand hotel bit is now very very worn down and they do not seem to want to do much about it. The staff is friendly and the restaurants are superb
Stayed 5 nights in Jul 2024

10/10 Excellent

Claudia, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great if you do not have a car… everything downtown is walking distance… if you have a car the hotel has a very safe parking… the rooms are very spacious
Stayed 6 nights in Jun 2024

8/10 Good

Sarahi, SALT LAKE CITY

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The area is historic and beautiful and very happening at nights.
Stayed 3 nights in Jul 2024

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Solo asegurence de revisar que sus camas esten limpias. Pero todo lo demas muy bien muy centrico
Stayed 3 nights in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and good service.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellent service
Stayed 8 nights in Jul 2024

10/10 Excellent

Arlethe, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024