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Dessole Dolphin Bay Resort – All Inclusive

4.0 star property
All-inclusive beachfront property with 2 outdoor pools

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Photo gallery for Dessole Dolphin Bay Resort – All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Reception
Standard Room
Property grounds
Standard Room | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk
  • Breakfast included
  • Spa
  • Pool

Explore the area

Map
Melinas Merkouri 1, Ammoudara, Malevizi, Crete Island, 71414
  • Heraklion Port
    ‪9 min drive‬
  • Heraklion Archaeological Museum
    ‪9 min drive‬
  • Ammoudara Beach
    ‪11 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 4 Twin Beds

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About the area

Malevizi

On the beach.You'll find Ammoudara Beach and Pantanassa within 3 miles (5 km) of this property. Pankritio Stadium and Foundation for Research and Technology - Hellas are also within 3 miles (5 km).

What's nearby

  • Historical Museum of Crete - 7 min drive - 7.3 km
  • Heraklion Town Hall - 8 min drive - 7.8 km
  • Heraklion Port - 9 min drive - 8.7 km
  • Heraklion Archaeological Museum - 9 min drive - 8.3 km
  • Ammoudara Beach - 11 min drive - 1.9 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 19 min drive

Restaurants

  • ‪Πετούσης - ‬11 min walk
  • ‪Havana Beach Bar - ‬15 min walk
  • ‪Heaven Beach - ‬14 min walk
  • ‪Uncle George tavern - ‬11 min walk
  • ‪Ορθοπεταλιές - ‬3 min drive

About this property

Dessole Dolphin Bay Resort – All Inclusive

All-inclusive beachfront property with 2 outdoor pools
Dessole Dolphin Bay Resort – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Dessole Dolphin Bay Resort – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi. This Mediterranean property also offers a complimentary children's club, a children's pool, and a seasonal outdoor pool.

Smoking is allowed in designated areas at this 4-star Malevizi property.

  • 259 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars by the pool
  • Built in 1981
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Dessole Dolphin Bay Resort – All Inclusive offers 259 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Aegeo Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, German, Greek, Russian

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Property Registration Number 1039K014A0009000

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dessole Dolphin Bay Resort Malevizi
Dessole Dolphin Bay Resort All Inclusive
Dessole Dolphin Bay Malevizi
Dessole Dolphin Bay All Inclusive Malevizi
Dessole Dolphin Bay Resort All Inclusive Malevizi
Dessole Dolphin Bay All Inclusive
ssole Dolphin Inclusive Malev
Dessole Dolphin Bay Resort – All Inclusive Malevizi

Dessole Dolphin Bay Resort – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 63 reviews
Rating 8 - Good. 28 out of 63 reviews
Rating 6 - Okay. 11 out of 63 reviews
Rating 4 - Poor. 5 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

YI

Disliked: Property conditions & facilities, room comfort

Very basic hotel. Good for families not couples.

Room is very basic. Hard and uncomfortable bed. Only 1 pillow on each side. Pool and facilities are actually not bad but it was very chaotic with tons of children running around. Buffet offered very unauthentic cheap food so we did not really eat there despite paying for all inclusive. The dining hours are very fixed. Anything with decent quality, such as a frappe, costs premium surcharge. Service was just OK. Positive: 1. free and abundant parking onsite (very useful since we rented a car to explore the island) 2. It is on the beach. Not the nicest beach on Crete, but still a good beach with a few tavernas and walking distance to a few more places on the street side. Chairs are full during the day but emptied out during dinner time. Overall it was a great place to lay our heads but I did not feel like I was in Crete. It’s great for families though, not so much for romantic couple trip.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Property is charming and most of the staff are wonderful. Lots of food, drinks and fun things to do. However, I had a scary experience with one of their staff members
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel to stay at. Lots of entertainment- bbq night was excellent. Staff were very helpful and friendly. Would say more 3* than 4* because of bathrooms- shower curtains and no individual toiletries just a soap pump on the wall are more 3* than 4. The reason I wouldnt stay here again is that friom the beach the view of the nearby power station and the smoke it was producing wasnt the best Greek view we have had. .
Stayed 4 nights in Jun 2018

6/10 Okay

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is very nice. Very clean, the bungalows are charming, clean, comfortable and quiet, the beach is very nice. You will really enjoy your stay as long as you DO NOT EAT HERE. The food is abominable and there are only a handful of drinks included in the "all inclusive" program. Walk a few hundred meters outside the gate and there are lots of nice, reasonably priced restaurants and tourist shops. We particularly liked uncle George's tavern for dinner but whatever you do, do NOT eat at the resort.
Stayed 3 nights in May 2018

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities

good value

very reasonably priced so good value. food was good for buffet style eating. food was exceptional at the tavern. right on the beach
Stayed 7 nights in May 2018

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

I stayed here for one night. It was very cheap and nice for what I got. The food was all great, drinks were decent, and the beach and pool area was very nice. Would recommend for a night or too, but probbably not for more than a week as there is not enough to do.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Nice hotel..did not get a double bed

Hotel overall good for family’s room no tissues or earbuds etc...tidiness very poor.food was almost the same everyday.
Stayed 3 nights in Sep 2017

10/10 Excellent

Irene , Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Awful Wi-Fi

Stayed there 16-26 of September, 2017 with family.The hotel left an excellent impression. The beach is very good, the food was great. The premises were in very good condition. The location is very good- you can get to Heraklion by bus in 15 minutes. The only one drawback was Wi-Fi. Auwul! Shows full signal and I couldn't even get to Skype. It was important to me and my family and made me to spend extra money on communications.
Stayed 10 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Ideal for families. Good beach, nice pool and water slides were a bonus!
Stayed 5 nights in May 2017

8/10 Good

RP, York

Liked: Staff & service

Nice all inclusive resort.

Great staff, good food, nice pool and grounds. Rooms are a little worn and could use a facelift but were comfortable and nothing was wrong, just a bit worn (e.g. Bathroom caulking was wearing). One real downside as I was traveling with teens was the wifi was pretty poor, which disappointed them, but maybe not a bad thing on a vacation. :-)
Stayed 3 nights in May 2017

6/10 Okay

Verified traveller

Poor

Rooms are small, beds aren't comfortable and no proper duvets given, just a sheets. I understand that it's hot but 4stars hotels do provide a good bedding. Not in this case. Shower was extremely small And water flooded the whole bathroom when takin it. Shower curtains were all yellow from dirt and smelled bad. Food was disappointing, rice always undercooked, same as fish and potatoes. Not coincidently as same story repeated itself every day. So I could say that there was loads of food but not much quality to it. The only good food you'd get was in a pool tavern, where you could get fresh scewers and kebab every day. Animation team is quite weak as there wasn't much entertainment prepared, especially for rainy days. We've been to many all inclusive resorts and from experience I could say that preparation is minimalistic. What saved our trip is great slides by the pool and that hotel is located right by the sea, where we've spent most of our time. At the bars there's only very few spirits to chose from, if wanted something different there's €5 charge for each spirit, which was new and unusual to us. Oh yeah, coffee is free from the machines which usually had a problems(no milk, overheating, overpooring..) , if wanted proper espresso there's €2 charge. And finally majorly advertised sauna, hot tub And massages! It's not inclusive in the hotel price, massages are something like €180, but as been told we will make you discount and do it for 130 :))) no thank you :))
Stayed 7 nights in May 2017

8/10 Good

Elulu, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay overall

Enjoyed the stay overall. Very good location next to the beautiful beach.

8/10 Good

Kerri, Blantyre, Malawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

Our family thoroughly enjoyed our time here. My husband and I relaxed, whilst our daughter loved the water slides, swimming pools and beach. I would on highly recommend it for family holidays, but probably not a first choice for those who do not have kids in tow. The staff were highly efficient and friendly on the whole. The staff at the mini club were very friendly and involved and always making sure the children were entertained and happy. We arrived at the hotel before check in time, but were checked in with a smile and allowed to use all facilities until our room was ready. Yes, the food is repetitive like at all resorts of this type, but perfectly adequate and of. A good standard. Our only compliant in the main restaurant is that cutlery an plates are whipped away extremely quickly if you pause while eating... Our room probably had the best view in the whole hotel and was comfortable. It was in the email hotel block, so unable to comment on garden rooms. Unfortunately it was noisy when there was a disco at the wine bar ( not every night luckily). For those looking for an authentic Greek cultural holiday,this hotel is probably not for you. But if you want to relax while your kids have fun, this is a great choice on the beach, within easy walking distance to shops and restaurants and right on the bus route to Heraklion town.

8/10 Good

Ali, Izmir, Turkey

Liked: Cleanliness, staff & service, room comfort

Carefree stay

Other than the watery cold drinks, ww didn't have any trouble at all. I want to thank Mr. Vasillakis, the hotel manager for his effort for our comfort.

8/10 Good

MALA, izmir, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with nice facilities.

We really enjoyed our time at the hotel.The hotel manager, Mr. Vasillakis is great man. The only dissappointing thing about the hotel is the quality of the all cold drinks. They are all noname tasteless products.

8/10 Good

Dogbum, UK

Liked: Cleanliness, staff & service, property conditions & facilities

Worth the money.

We booked two weeks in mid august 2015 for two adults and a five year old child for £1530 so I can't complain. It's a four star, which if you are familiar with how a hotel gets its stars it's right for this hotel. Entertainment (animation) staff are excellent, the restaurant staff and room staff are also good. Cleanliness of the hotel is fantastic and the manager keeps a keen eye on this. The accommodation is up ok but despite reports of it being recently renovated is still out of date and not all that good. I did have a family room booked but opted to be in the main block as i heard it was newer. We did also view the family rooms but decided not take one despite paying for one as they were even more out of date. Food is ok but not but ranks as average. I have worse and better at his class of hotel. Over all we all we enjoyed our stay. We hung out at the slide pool most days as the beach as annexed early on by the Russian guests who quickly laid claim the the area around the main swimming pool. The staff are what makes this hotel and I would recommend it for a families as a great place to go. The local area is boring but a bus ride away is Heraklion and recommended day trip is to Santorini. Enjoy

10/10 Excellent

Julia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to beach

Food was excellent, staff was very friendly, good for family with children , very clean, beach towels supplied, 2 minutes to the beach ! We will definitely recommend the hotel to friends.

6/10 Okay

jonathan, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

my personal review

1. bed was not made up each night, a first for me from any hotel ive ever stayed in worldwide! 2. small towels where forgotten by housekeeping one night. 3. staff not friendly and do not speak English. 4. everybody including staff where all Russian. was this a Russian owned hotel. 5. breakfast and dinner menu extremely limited. 6. poor quality watered down beverages 7. horrible beach not maintained along with stones in water making it very painful getting in and out of the sea. 8. poor value for money hotel. will not be back. if your Russian then I guess its for you.

8/10 Good

Jean-Charles

Travelled with partner
Liked: Cleanliness, staff & service
Personnel au top, complexe très bien entretenu et très propre. Chambre un peu vieillissante mais correcte, terrasse assez spacieuse. Hôtel à 7 km du centre d'heraklion, accolé à une belle plage privée avec transats. Repas : petit dej très correct, beaucoup de choix (sucré / salé), déjeuner et dîner : pas mal de choix mais souvent la même chose. Transport en commun toutes les 20 mn pour aller au centre d'heraklion. Pour visiter les autres villes, voiture obligatoire, pour visiter les autres îles, prévoir des excursions.
Stayed 7 nights in May 2023

10/10 Excellent

nabila

Liked: Staff & service, property conditions & facilities
J'ai passer un agréable séjour,sans regret...
Stayed 9 nights in Apr 2023

8/10 Good

NASKOS

Business traveller
Liked: Cleanliness, staff & service, room comfort

Φιλικό και ευγενικό περιβάλλον. Πέρασα όμορφα.

Stayed 3 nights in May 2023

10/10 Excellent

Mauro, Rho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeg kunne virkelig godt lide de forskellige faciliteter og aktiviteter der er både for børn og voksne, så man ikke keder sig, eller man behøver ikke at tænke på hvad man skal lave på dagen med børnene. Det eneste jeg ikke imponeret over, var den restaurant ved stranden, hvor man skal have en reservation, den er ikke så god, som den bliver beskrevet, og servicen er heller ikke så godt. For at være ærligt snackbaren og "main" restauranten er de bedste, fordi maden er god med masser valg muligheder, og servicen er helt på toppen der. og angående personale, de er meget åbne og venlige fleste af dem. Men alt i alt er jeg rigtig glad for overnatningsstedet, så jeg vil helt klart gerne komme tilbage i fremtiden, hvis jeg skulle til Kreta igen.
Stayed 6 nights in Jul 2022