2/10 Terrible
Lucia
Travelled with family
19 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't recommend this place at all. Lucky for us we only stayed one night. We picked the hotel because it has a pool. Don't bother you can't really use it. They had a birthday party with super loud music. Our room wasn't ready at check-in time so we waited. When the room was ready, the receptionist told us to go to our rooms, and I got up and followed him to the desk and he told me again to go to my room. I told him that we needed the room number and the key. I had to sign long list of rules, one being that no one is allowed in common areas and pool after 10pm. They had a 2nd party ~9pm there were kids and people running around screaming ~midnight. If you looking for a place to sleep this is not it.
We used their sister pool across the street. Their are two huge holes at the bottom of the pool. They told me (Spanish is my 1st tongue) to use the bath towels, but refused to give us clean ones after. Long story short, the next morning, and after re-explaining to the housekeeper we got "clean towels" I swear she just refolded the towels.
The safe was locked and it took me going to the lobby 4x (~6hrs later) to have someone come and unlock it.
We sat at their restaurant, but got tired of waiting for the waiter to get off his phone.
Breakfast was disgusting, their "clean plates" had fresh egg yolks from previous use.
Overall, you are treated like you are crashing their party and in the way.
I recommend Hotel X Managua (no pool) but great for short stays and good sleeps.
Lucia
Stayed 1 night in Aug 2024