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Mastiff Grand Manali

3.5 star property
Family-friendly 3.5-star resort near Mall Road

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mastiff Grand Manali

Exterior
Duplex Room
Exterior
32-inch LCD TV with cable channels, TV, fireplace
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
Kullu Manali National Highway, District Kullu, Manali, Himachal Pradesh, 175 131
  • Mall Road
    3 min drive
  • Hadimba Devi Mandir
    4 min drive
  • Tibetan Monastary
    5 min drive
  • Kullu (KUU-Kullu Manali)
    77 min drive

Room options

View all photos for Premier Room

Premium bedding, Select Comfort beds, in-room safe, desk

Premier Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

View all photos for Duplex Room

Duplex Room

Duplex Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for River View Room

Premium bedding, Select Comfort beds, in-room safe, desk

River View Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 4 Bedrooms

Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, 4 Bedrooms

  • Sleeps 3
  • 1 King Bed

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Front of property
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The price is CA $49
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About the area

Manali

On riverwalk.You'll find Mall Road and Himalayan Nyinmapa Buddhist Temple within 3 miles (5 km) of this resort. Gelukpa Cultural Society Gompa and Hadimba Devi Mandir are also within 3 miles (5 km).
View more Resorts in ManaliOpens in a new window

What's nearby

  • Mall Road - 3 min drive - 3.6 km
  • Tibetan Monastary - 5 min drive - 5.0 km
  • Hadimba Devi Temple - 7 min drive - 7.1 km
  • Gayatri Temple - 13 min drive - 11.6 km
  • Solang Valley - 14 min drive - 16.2 km

Getting around

  • Kullu (KUU-Kullu Manali) - 77 min drive

Restaurants

  • ‪Pizza Olive - ‬11 min drive
  • ‪Café Coffee Day - ‬4 min drive
  • ‪Fat Plate - ‬9 min drive
  • ‪Fat Plate - ‬10 min drive
  • ‪Vibes - ‬4 min drive

About this property

Mastiff Grand Manali

Family-friendly 3.5-star resort near Mall Road
Mastiff Grand Manali offers its guests a full-service spa, a spa tub, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

A business center and meeting rooms are available. A fitness center, spa services, and an arcade/game room are also featured at the family-friendly Mastiff Grand Manali. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Manali resort.

  • 1 building
  • 95 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1990
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Mastiff Grand Manali offers 95 air-conditioned accommodations with fireplaces and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

Languages

English, Hindi

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee daily 7:30 AM–11 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free reception
  • 24-hour room service

Things to do

  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Fireplace
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 1 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mastiff Grand Manali

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 02AABCI3780R2Z8

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Citrus Manali Resorts Resort Kullu
Manali Resorts Hotel
Resorts Manali
Citrus Manali Resorts Hotel
Citrus Resorts Hotel
Citrus Manali Resorts
Citrus Resorts
Aveda Hotel, Manali Hotel Manali
Citrus Manali Resorts Resort
Citrus Resorts Resort
Citrus Resorts
Resort Citrus Manali Resorts Manali
Manali Citrus Manali Resorts Resort
Resort Citrus Manali Resorts
Citrus Manali Resorts Manali
Manali Resorts
Citrus Manali Resorts
Mastiff Grand Manali Resort
Mastiff Grand Manali Manali
Mastiff Grand Manali by OTHPL
Mastiff Grand Manali Resort Manali

Mastiff Grand Manali Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 17 reviews" "
Rating 8 - Good. 8 out of 17 reviews" "
Rating 6 - Okay. 5 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

amarjit

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is very rundown in the halls. Carpet needs to be replaced. Bathtubs need to be replaced. The price they charged is what Marriott charges in the USA. This place at best is maybe 31/2 star. Staff is very friendly and courteous.
Stayed 2 nights in Jun 2024

2/10 Terrible

Reetamdhara

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old rooms and dirty rooms. Had to leave the despite staying for one day instead of two. Not recommended for the price we paid . We went to another hotel for the same price but with much better facilities and service
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice, the location is awesome. you can enjoy the river view. As per my experience, no other hotel is better than this property. I really enjoyed my trip and stay in Mastiff Grand hotel.
Stayed 5 nights in Mar 2021

6/10 Okay

REKHA

Liked: Cleanliness, staff & service
Pleasant, spacious
Ideally located, Still potential to improve with amenities.The hotel should maintain the fitness center. Wifi is very weak. Portable room heating had to be requested when in need. No automatic room heating through with air handling unit functional. Otherwise overall the stay, ambiance, service etc were good.

8/10 Good

Jitesh, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Require to improve luxry stay in hotel 4* catagory
Good Things.... Food Quality - Awesome. Hotel Staff.... Excellent. Hotel Location..... Wonderful. very bad for ... No lift service from 5 / 6 7 th Floor & rooms allotted to guest upto 7th floor. huge flies in restaurant. no kids play area (garden) & no equipment for small kids up-to age of 10 years. Disco organized by Hotel without Drinks & Snacks. Even water is not supplied in Disco.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Manoj, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From Bachelors to Family
Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good..
Good.we had a good experience.keep up good work. We had fun.

6/10 Okay

Prashant, Delhi

Disliked: Cleanliness, property conditions & facilities
Avoid this hotel till fully renovated
Both the lifts in the hotel were not working. Bathroom was not very clean. AC was not working. The hotel staff was very strict about check out time of 12 noon and allowed only 30 minutes extension. Overall not customer friendly. The only plus point was the location of the hotel and the food.

10/10 Excellent

suresh, pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with river n hill view
The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.

8/10 Good

Rahul, Delhi

Liked: Cleanliness, staff & service, room comfort
Feedback
Reception staff is lil confused regarding the payments..rest it was all ok..the best thing about the hotel is its location..the view from is room is super.

8/10 Good

Masum, Dhaka, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. I really enjoyed
Awesome. I am very happy. Very good place and nice surrounding

6/10 Okay

NAVJOT, amritsar

Liked: Cleanliness, staff & service, room comfort
Beautiful views but technology needs improvement.
We stayed at Citrus Manali in march 2015. Overall we were happy with the rooms but there was no Wifi in the rooms and the cable TV rarely worked. Service at breakfast was excellent as were the views from the river view rooms. One lesson to pass on is to always book taxi through the hotel as you will get a flat agreed rate per day. Otherwise you will find yourself being cheated by the local taxi drivers. Also if going to Solang valley, all day skiing is not what you think it is, do not buy!

4/10 Poor

Piyush, Delhi

Disliked: Cleanliness, property conditions & facilities, room comfort
Breach of trust and poor rooms
On arrival we were given room 712, 714 & 716 for three couples. Floor tiles of room 716 were in pathetic condition, broken & chipped. Room 712 walls were having black marks all over. On the very first day we asked if any discount will be given on food since we were planning for extensive in house dinning. Guy at the reception told us to rest assured and 10-15% discount will be given. On checking out our food bill was around Rs.12000 and hotel people refused to give any discount saying they have not said anything regarding discount. When we talked to the manager he gave us a cold shoulder, made stories and did nothing. If on arrival Citrus people would have refused for the discount that would have been ok but making a back track on your word was really cheap on hotel's part. Same was the experience of another couple who checked out with us on 16 feb 2015

6/10 Okay

sarla, delhi

Liked: Room comfort
Disliked: Staff & service
great location
Frustrated with room service.

8/10 Good

Kart,Maha&Arun, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking views
Excellent location, enjoyed the river view and snow clad mountains from the Balcony. Staff were courteous and helpful. It was a little hot around noon as rooms do not have a/c yet. Overall, great property, lovely atmosphere and central location.

8/10 Good

tiwana

Liked: Property conditions & facilities