2/10 Terrible
Jean Christophe, Dubai
Business traveller
10 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrible odor welcomes you in the lobby as soon as you enter. Check-in staff was friendly and luckily no bad odor in the room. Room is old but ok, clean.
The worse of the hotel is the swimming pool area. Full of local customers from neighboring countries not caring about anything, jumping in the pool in underwear for some, fully dressed for others, women with street attires. 0 hygiene to the point that the staff has to put so much choline in th look to kill the bacteria that your eyes will dissolve if you dare opening them under water…. Friendly staff not knowing how to handle this uncaring crowd, always scared of saying anything and losing their job….
I had to shorten my say and of course asked if it was possible to be refunded for the days I won’t spend. The front desk was so proud to tell me that whatever the circumstances they have a strict 0 refund policy…. The. Tried to be polite and said he will ask his manager, of course never asked and never came back to me….
I conclusion cheap hotel in the area, for sure, ok if you have 0 expectations and are sure not to modify your dates, otherwise pay a bit more and go to better places….
Jean Christophe
Stayed 5 nights in Aug 2024