Motel One Manchester - Royal Exchange

3.5 star property
3.5-star eco-certified hotel near Old Trafford

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Motel One Manchester - Royal Exchange

Comfort Room (with king- or queensize bed and view)
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11-15 Cross Street, Manchester, England, M2 1WD
  • Manchester Arndale
    3 min walk
  • Deansgate
    4 min walk
  • Albert Square
    4 min walk
  • Manchester (MAN)
    34 min drive

Room options

Comfort Room (with king- or queensize bed and view)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Manchester

Manchester City Centre stay.Within a 10-minute walk of this Manchester City Centre hotel, you'll find Piccadilly Gardens and AO Arena. Market Street and Royal Exchange Theatre are also within half a mile (1 km).

What's nearby

  • Deansgate - 4 min walk
  • Piccadilly Gardens - 7 min walk
  • AO Arena - 9 min walk
  • Manchester Central Convention Complex - 10 min walk
  • Canal Street - 11 min walk

Getting around

  • Exchange Square Tram Stop - 3 min walk
  • Manchester Victoria Station - 7 min walk
  • Manchester Airport (MAN) - 34 min drive

Restaurants

  • ‪Knoops - ‬2 min walk
  • ‪Michaels Coffee House - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk

About this property

Motel One Manchester - Royal Exchange

3.5-star eco-certified hotel near Old Trafford
As a guest of Motel One Manchester - Royal Exchange, you'll find a front-desk safe and an elevator. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3.5-star Manchester hotel is smoke free.

  • 302 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 13.90-13.90 for adults and GBP 6.95-13.90 for children
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults, and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1004 reviews" "
Rating 8 - Good. 260 out of 1004 reviews" "
Rating 6 - Okay. 64 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

R A

Business traveller
Disliked: Amenities
Room felt grubby. An odd smell in the room. Bedding felt damp. Staff were pleasant on arrival but certainly all needs some attention and decent cleaning.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what is needed
Beginning to love this brand. Clean, simple, functional and at very good prices. Good comfortable bed, nice shower...that's all that is needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Kulwant

Stayed 3 nights in Aug 2024

4/10 Poor

Scott

Liked: Cleanliness, staff & service
I've stayed at a couple of Motel One's. This one was convenient for the AO arena as it was so close, that's where the positives end however. Check in was slow and manic, the room was functional but really small. The space between the edge of one side of the bed and wall was neat ( you had to move in sideways and I'm not a big guy). The noise outside however is what really made our decision to not return. We were rudly awoken at 6am by the recycling collection and then a rubbish collection, it was like a builders yard and there's no way anyone that's breathing would sleep through it.
Stayed 1 night in Sep 2024

10/10 Excellent

Callum

Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not bad for one night.
The bed was comfy. This is a place for a one night stay. There’s nowhere to put clothes away. Having to haul a large suitcase onto the bed every time you want something is annoying. The hand soap and bath gel dispensers were both broken. There’s no shelf in the shower to put your own products. There’s no night light in the bathroom. The sink doesn’t have a plug. The air conditioning wasn’t working, but we complained and it seemed a bit better the second night. There’s no phone in the room to call the front desk.
Stayed 3 nights in Sep 2024

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

daisy

Stayed 1 night in Aug 2024

2/10 Terrible

Jahaad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!!! No housekeeping, key didn’t activate lights and air conditioner, bed was small and hard, ceiling was sloped to the point that you couldn’t stand from one side of the bed. They charge you for literally everything, store bags after an 18hr flight, to check in 30 minutes early, housekeeping, EVERYTHING! I left 2 days early and went to another hotel and regardless of the money that I lost by leaving early, it was by far the best decision I made on the entire trip.
Stayed 1 night in Sep 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for exploring Manchester. Staff very accommodating. Clean and modern,
Stayed 2 nights in Sep 2024

10/10 Excellent

Stuart

Liked: Room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to shopping centre , transport links and activities. Clean hotel with welcoming atmosphere
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 1 night in Sep 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Natalie

Stayed 1 night in Sep 2024

8/10 Good

Ellick

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good stay. The place was quiet, and had everything I needed except a mini fridge. Fairly comfortable and clean. Only thing I didn’t like was having house keeping in my face at 10:50AM when checkout was before 12:00PM.
Stayed 3 nights in Sep 2024

6/10 Okay

david

Liked: Cleanliness, staff & service, property conditions & facilities
Room was too small. Bed wasn’t a king size. Two singles pushed together. Window view was poor
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 2 nights in Sep 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was accommodating, and there was easy access to anything in town.
Stayed 1 night in Sep 2024

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ok hotel, in the right place. Once we got the correct rooms we had booked it was ok, very small rooms at a high price. I will look at other hotels next time I’m in Manchester.
Stayed 1 night in Sep 2024

8/10 Good

Simon

Stayed 1 night in Sep 2024

6/10 Okay

Maryann Irwin

Liked: Staff & service, property conditions & facilities
A short walk to the train station plus there was a free shuttle by bus which dropped off a short distance to the motel. We never used the bar but looked like a great area to have a drink. We found a sock behind the TV so wondered how housekeeping missed it. Breakfast was good. Lots of choices. It was supposedly a Superior room not sure I would call it that.
Stayed 1 night in Sep 2024