6/10 Okay
Susan
23 Aug 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing Stay
It's a busy hotel for cricketers and spectators so booking in a queue can be long. There's no where to sit if you're disabled so it tired me out, I wouldn't say reception was friendly. Not much info. Our room was average but clean. The bathroom has only a shower, but clean. Our room was just near the elevator, which we realised was quite noisy once we'd settled in bed but the bed was very comfortable and we slept.
We had a meal in the restaurant due to the bar not having any gluten-free meals and advised to try the restaurant on floor 1. They gave us a one page menu it stated a good choice of gluten-free so having ordered and received our drinks we gave our order, only to be told there wasn't gluten-free options, the menu had been printed wrong. I choose risotto and extra salmon basically that was all (excepting the very expensive steaks :( ) Staff tried to be helpful and friendly.
Breakfast was a better experience, gluten-free, tho not as much choice as other places for me. Our day at 100 match was great. On match nights the bar is overflowing and no seats. Thankfully we'd eaten gluten-free from the cricket ground eateries. Free parking at the hotel and it's just outside the hotel -gate2. Entry to cricket grounds is easy just next to the hotel. I've left this review for 2 weeks hoping I could feel more positive.
Susan
Stayed 2 nights in Aug 2024