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Hotel Hayden

4.0 star property
4-star hotel near Madison Square Garden

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Hayden

Breakfast area
View from property
Lobby sitting area
Lobby
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Gym

Explore the area

Map
127 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    6 min walk
  • Barn Joo Nomad
    2 min walk
  • 28 St. Station (7th Av.)
    2 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    52 min drive

Room options

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the area

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and 5th Avenue. Also, Empire State Building is within half a mile (1 km) and Times Square is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk
  • Macy's - 9 min walk
  • Empire State Building - 10 min walk
  • Times Square - 14 min walk
  • Broadway - 15 min walk

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Barn Joo Nomad - ‬2 min walk

About this property

Hotel Hayden

4-star hotel near Madison Square Garden
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Hayden. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 20 levels
  • Built in 2008
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
Hotel Hayden offers 122 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and refrigerators can be requested.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator (on request)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Hotel Hayden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 316 out of 1001 reviews" "
Rating 8 - Good. 310 out of 1001 reviews" "
Rating 6 - Okay. 192 out of 1001 reviews" "
Rating 4 - Poor. 99 out of 1001 reviews" "
Rating 2 - Terrible. 84 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Stayed 1 night in Sep 2024

4/10 Poor

Dalton

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel should only be selected for the area it is in. The rooms themselves are basic, boring, and in need of significant refreshment or repairs. The climate control in the room made plenty of noise but no difference in the room temperature. The toilet made noises all the time. The shower sputtered out water and was not adjustable. There was one for machine for the entire hotel and it wasn’t working. Instead of offering a solution, I was told I could go buy a bag of ice at the corner store. No glassware or silverware available at all. Everything was noisy and the service was less than you’d receive at a budget hotel. The worst hotel I’ve stayed at in the city by far and ONLY worth booking simply for the area and nothing else. I won’t stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

Johanna

Business traveller, Travelled with partner
Liked: Staff & service
Staff was very nice, easy check in, walkable location.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryszard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities
Absurdly overpriced, with a mandatory “resort fee” adding insult. The gym is tiny and only marginally equipped.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The Hotel was in the floral district of Manhattan. The distance between the subway and restaurants are a short walk. The room had working air conditioning, hot water and somewhat comfortable bed. Other than that, the room was less then desirable with cracks in the ceiling of washroom, probably due to no working fans. If this was a 4star, id hate to see what a 3star is.
Stayed 5 nights in Sep 2024

4/10 Poor

Blanquita

Stayed 1 night in Sep 2024

4/10 Poor

Yosuke

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot shower, poor WiFi
Stayed 4 nights in Sep 2024

4/10 Poor

Ji, Irvine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommend
Stayed 1 night in Sep 2024

8/10 Good

Jincy

Stayed 3 nights in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities
They store your bags before/after checkin/out which is great. Some people complained about AC not working well enough but ours was good. Very clean, housekeeping was great. It is an older building and rooms but a renovated lobby. No personal safe in room. Breakfast is coffee, apples bananas muffins and croissants. Elevators are slow. Convenient location to subway and quiet enough area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Wallace

Stayed 1 night in Aug 2024

6/10 Okay

Cody

Liked: Cleanliness, property conditions & facilities
The breakfast sucks
Stayed 3 nights in Aug 2024

10/10 Excellent

Benedict

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean well located courteous staff
Hotel is in a great location on a side street just a couple of blocks from Madison Square Garden and the Amtrak train station. Hotel is clean, well maintained and the staff is very courteous. it is advertised as offering free breakfast, however the hours of the breakfast do not start until 7:30 a.m., which is a little late for me. Also, they only have apples, bananas, a few donuts and muffins. So, it is disappointing in the selections offered.
Stayed 4 nights in Aug 2024

8/10 Good

Sama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing is location- midtown manhattan, close to the subway, I felt safe. Hotel is pretty modern, simple: there’s construction going on outside, it’s next door to a bunch of flower shops. The breakfast essentially is pastries , muffins , yoghurt and fruit. Checkin was 3pm and check out 12pm. It was busy. There’s a gym which is basic as expected in a hotel, free weights, cardio machines. Room had an ironing board and iron, safe, fridge. Can see all the complaints re air con- but mine was functioning perfectly fine. For the price it was significantly cheaper than the other hotels in the area, if you want a safe clean place to stay in the heart of New York then it’s a great option.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is not maintained well and things are falling apart and not fixed.
Stayed 4 nights in Aug 2024

6/10 Okay

Frank

Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
This is a great hotel someone looking for inexpensive place to stay in a convenient location in New York City. I travelled with my 14-year-old son and we had a room with two double beds on the fourth floor. Overall the rooms were clean, and the bed was comfortable - especially after clocking 20-25k steps a day. Despite being on a low floor, we didn’t hear any street noise aside from a police siren one morning. For the discerning traveller: the baseboards need painting, there is some mildew in the shower (bring flip-flops if you are concerned), and the AC was a bit noisy. The breakfast is sparse - basic baked goods like muffins, donuts, and bagels, with fruit and yogurt. When we were there the ice machine was broken. There is a fitness room but it is very basic. All this said, I would definitely stay at this hotel again. The staff is nice, you steps away from a major subway line, and I didn’t spend a lot of time in my room. To supplement breakfast, there is a great breakfast food truck at the corner of 50th & 6th st with five dollar breakfast sandwiches that are delicious. The staff is friendly and helpful. The checkin is quick (our room was ready by 2pm). Being in the heart of the flower district is a nice bonus - so lovely to walk out into practically a garden every morning.
Stayed 3 nights in Aug 2024

10/10 Excellent

DOROTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant. It was convenient and clean
Stayed 1 night in Aug 2024