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Ace Hotel & Suites

3.0 star property
Family-friendly 3-star hotel near SM Megamall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ace Hotel & Suites

Rooftop bar, alfresco dining
Exercise/lap pool
Indoor pool
Breakfast served
Breakfast served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Room service
  • Parking available
  • Gym

Explore the area

Map
United Street corner Brixton Street, near Pioneer, Pasig, Manila, 1603
  • Shangri-La Mall
    12 min walk
  • PhilSports Complex
    13 min walk
  • SM Megamall
    15 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    35 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Deluxe Twin

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property

Richmonde Hotel Ortigas

Pool
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (710)
The price is CA $92
per night
CA $104 total
includes taxes & fees
1 Jan - 2 Jan
Richmonde Hotel Ortigas

About the area

Pasig

Heart of Pasig.Within a 15-minute walk of this Kapitolyo hotel, you'll find Estancia at Capitol Commons and Shangri-La Mall. PhilSports Complex and SM Megamall are also within 2 miles (3 km).

What's nearby

  • Shangri-La Mall - 12 min walk
  • SM Megamall - 15 min walk
  • Bonifacio High Street - 5 min drive
  • St Luke's Medical Center Global City - 5 min drive
  • SM Aura Premier - 6 min drive

Getting around

  • Manila EDSA Station - 8 min drive
  • Shaw Boulevard Station - 15 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 37 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Sky High Bar - ‬1 min walk
  • ‪Sô Môt Vietnamese Cuisine - ‬2 min walk
  • ‪Ramen Wave - ‬2 min walk
  • ‪Buffalo's Wings N' Things - ‬2 min walk

About this property

Ace Hotel & Suites

Family-friendly 3-star hotel near SM Megamall
Ace Hotel & Suites offers its guests a children's pool, an indoor pool, a lazy river, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, a terrace, and a garden are also featured at the family-friendly Ace Hotel & Suites. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Pasig hotel.

  • 1 building
  • 170 guestrooms or units
  • 21 levels
  • Meeting rooms
  • Built in 2012
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ace Hotel & Suites offers 170 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Filipino

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PHP 300 per night)
  • Roundtrip airport shuttle (surcharge) from 6 AM - 9 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9 AM: PHP 550 for adults and PHP 550 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1600.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 550 for adults and PHP 550 for children
  • Airport shuttle fee: PHP 1775 per vehicle (one-way)
  • Self parking fee: PHP 300 per night
  • Rollaway bed fee: PHP 1600.0 per night
  • Facilities fee: PHP 600 per person and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ace Hotel Pasig
Ace Pasig
Ace Hotel & Suites Metro Manila/Pasig
Ace Hotel Suites
Ace Hotel & Suites Hotel
Ace Hotel & Suites Pasig
Ace Hotel & Suites Hotel Pasig

Ace Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 81 out of 222 reviews" "
Rating 8 - Good. 92 out of 222 reviews" "
Rating 6 - Okay. 33 out of 222 reviews" "
Rating 4 - Poor. 9 out of 222 reviews" "
Rating 2 - Terrible. 7 out of 222 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rowena

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reception, Housekeeping and Restaurant staff are ⭐️⭐️⭐️⭐️⭐️ Great food and drinks. Linens, towels are old hence look dirty with stains. You can request for better ones though.
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, walkable to plenty of shops and restaurants. The spa is really good. Rooms are old but comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Charles

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel was out dated the room had not been updated including the shower fixtures and faucets the exhaust fan was leaking condensation on our towels and belongings. Other than that the room worked for our needs it was large and had everything we needed they had to replace our refrigerator because it wasn’t working. We have stayed here many times and this is the first time we have not been happy. The surrounding area is full of everything anyone could need.
Stayed 2 nights in Apr 2024

8/10 Good

Rainelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water spa is good experience. Must try!
Stayed 1 night in Feb 2024

6/10 Okay

Terry, Texas

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Hotel was clean and staff was nice, hotel policy stated 300 pesos for use of pool but never stated for 4 hours only and 300 pesos per day, also never heard of no phone policy and no pictures allowed taken in pool areas.
Stayed 1 night in Apr 2024

8/10 Good

Mica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Mar 2024

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place.
Stayed 2 nights in Mar 2024

6/10 Okay

Claudine

Travelled with family
Liked: Staff & service, amenities
Hotel is a bit older and dusty. Great water spa attraction and food was delicious. Location is good. Staff very attentive
Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Service was excellent. Facilities need to be upgraded. Minor repairs on closet doors. Shower enclosure needs to be sealed. Dust accumulated on crevices need to be worked on. Thorough vacuuming to remove hairs and dust particles is needed.
Stayed 1 night in Feb 2024

10/10 Excellent

Kristine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite go-to hotel in Manila
Loved it!
Stayed 1 night in Jan 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long line up during check-in. So many people At the lobby and check-in was slow. Also I find the 3pm check-in time later than other hotels.
Stayed 1 night in Jan 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Heinrick James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxibg experience
Stayed 1 night in Dec 2023

10/10 Excellent

William

Positive, friendly and top notch customer service
Stayed 2 nights in Nov 2023

10/10 Excellent

Abegail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Nice hotel one of my favorite
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

nona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Rianne, CORONA

Travelled with family
Liked: Staff & service, property conditions & facilities
The only thing i like is the water spa. Dear owners of Ace Hotel: 1.The towels that we're provided in our room was so disgustingly old and dark. Looks like its been overused already for a decade. Its time to change and put a brand new towels. Theres not even a wash cloth provided! 2. Please can you guys provide a Netflix or Amazon prime so we can watch a good movie. We really have no choice except the local channels. Please consider this review and im sure your score will go up. Thank you
Stayed 2 nights in Sep 2023

10/10 Excellent

Ruby Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I am thankful to Expedia's partnership with Ace for offering the lowest price among other OTAs. Then thank you so much, Ace, for your consistent excellence, in the spa's cleanliness and therapeutic effect. It's my 3rd time to swim there. Then it's my first time booking the room and I was also happy. The lowest budget bedroom was beautiful and clean, too. I also so appreciate the free breakfast buffet! Yummy food and great ambiance with warm atmosphere. Also, we left an item there and when I came back for it, the staff had it and gave it to me. Wow at the safety and integrity. Thank you so much. Also, thank you for including the free parking for our stay. We just needed to validate it regardless of how many times we go out and it's still free. Know what, I will definitely come back again and recommend you to everyone. My hubby and I really enjoyed. Keep up the great work!!! :)
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the water spa and the buffet breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Nerelito

Stayed 1 night in Aug 2023

10/10 Excellent

Kristine

Stayed 1 night in Jul 2023

10/10 Excellent

Fherleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Has a good view. some foods are bit pricey. But overall thumbs up.
Stayed 1 night in Jun 2023

6/10 Okay

Gilberto Lysander Nebrida, New York

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I love the staff for doing their best with what they have, just never give a kitchen knife when a guest asked for a butter knife. Plastic utensils for room service? I don't think they clean the bathroom as much as they should. Food was okay or great depending on your appetite. The Thursday Manager was awesome, so are the reception staff. Host/Hostess... well, I went to get a buffet for the evening and she asked me if I was there for the evening buffet. I really had to stop myself from responding "no I'm here for breakfast". I know some staff are just being cordial but some of the questions they ask are just plain s...... Now for the water spa.... I can't wear a swimming short but you can rent one. Seriously. Just for the fun of it, I went to a shop and bought a seamless underwear that was a bit sheer and I was allowed to use it.... Go figure. Will I stay here again or recommend this hotel ? Hell no !!!!!
Stayed 7 nights in Mar 2023