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Crowne Plaza Manila Galleria, an IHG Hotel

4.5 star property
4.5-star luxury hotel near Robinsons Galleria Mall, connected to a shopping center

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Manila Galleria, an IHG Hotel

Exterior
Room amenity
Exterior
Outdoor pool
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Parking included
  • Gym

Explore the area

Map
Ortigas Avenue, Corner, Asian Development Bank Ave. (ADB), Pasig, Manila, 1100
  • Robinsons Galleria Mall
    ‪1 min walk‬
  • Asian Development Bank Headquarters
    ‪5 min walk‬
  • The Podium
    ‪7 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access (High Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (Low Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access (Low Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Low Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Single Beds (Low Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Low Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Single Beds (Low Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (Low Floor)

Junior Suite, 1 King Bed, Club Lounge Access (Low Floor)

Junior Suite, 1 King Bed, Business Lounge Access (Low Floor)

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (Crowne)

Suite, 1 Bedroom, Business Lounge Access (Crowne)

Suite, 1 Bedroom, Business Lounge Access (Crowne)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed (Low Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Business Lounge Access

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Single Beds, Business Lounge Access

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Single Beds (High Floor)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Business Lounge Access

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, Corner (Low Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access, Corner (Low Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, Corner (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access, Corner (High Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Single Beds (High Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Business Lounge Access (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Bedrooms, Business Lounge Access (High Floor)

  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn & Suites Manila Galleria, an IHG Hotel

Kids pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (1007)
The price is CA $136
per night
CA $166 total
includes taxes & fees
13 Feb - 14 Feb
Holiday Inn & Suites Manila Galleria, an IHG Hotel

About the area

Pasig

Central Pasig getaway .A stay at this Ortigas Center hotel places you steps from Robinsons Galleria Mall and within a 5-minute walk of EDSA Shrine. SM Megamall and Greenhills Shopping Center are also within 2 miles (3 km).

What's nearby

  • Robinsons Galleria Mall - 1 min walk
  • SM Megamall - 13 min walk
  • Shangri-La Mall - 17 min walk
  • Greenhills Shopping Center - 3 min drive
  • Greenbelt Shopping Mall - 9 min drive

Getting around

  • Manila Santa Mesa Station - 9 min drive
  • Ortigas Avenue Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 36 min drive

Restaurants

  • ‪Marugame Udon - ‬1 min walk
  • ‪Max's Restaurant - ‬3 min walk
  • ‪Xin Tian Di - ‬1 min walk
  • ‪Fab Restaurant - ‬1 min walk
  • ‪Seven Corners - ‬1 min walk

About this property

Crowne Plaza Manila Galleria, an IHG Hotel

4.5-star luxury hotel near Robinsons Galleria Mall, connected to a shopping center
Crowne Plaza Manila Galleria, an IHG Hotel offers its guests a fitness center and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 34003 square feet (3159 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Crowne Plaza Manila Galleria, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Pasig hotel.

  • 262 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Meeting rooms
  • 34003 sq ft of conference space
  • 3159 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Crowne Plaza Manila Galleria, an IHG Hotel offers 262 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Languages

English, Filipino

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (PHP 100 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 1500 for adults and PHP 750 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Shopping mall
  • Shopping
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 36
  • Hand-held showerhead
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Manila Galleria, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1875.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 2700 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1875.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Galleria Manila
Crowne Plaza Manila
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria Hotel
Crowne Plaza Manila Galleria Hotel Pasig
Crowne Plaza Manila Galleria Pasig
Manila Crowne Plaza
Manila Crowne Plaza Galleria
Manila Galleria Crowne Plaza
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City

Crowne Plaza Manila Galleria, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 336 out of 710 reviews" "
Rating 8 - Good. 246 out of 710 reviews" "
Rating 6 - Okay. 71 out of 710 reviews" "
Rating 4 - Poor. 37 out of 710 reviews" "
Rating 2 - Terrible. 20 out of 710 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ron

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was advised of prepaid breakfast (discounted @ php 1200) so availed of it but still was charged the regular @ php1700/person Bad coordination from front desk to the cafe brkfst restaurant.
Stayed 3 nights in Oct 2024

8/10 Good

kim fei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Kamran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast, much variety. Breakfast Ambassador was very helpful. Hotel is connected to shopping mall.
Stayed 7 nights in Sep 2024

10/10 Excellent

ANTHONETTE

Stayed 4 nights in Oct 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Sure ill be back soon
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed in during my many trips to the Philippines.
Stayed 5 nights in Oct 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good but the carpet definitely needs to be changed. The staff were wonderful, friendly, very helpful. Service was super fast, and their operation was very efficient. Robinsons Galleria mall is attached to the property with lots of options. Lots of walkable shopping and dining as well. It is in a busy corner with lots of noise. But it becomes background noise after a couple of days.
Stayed 7 nights in Oct 2024

6/10 Okay

Victor Miguel

Stayed 18 nights in Sep 2024

8/10 Good

Taleah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy to get around and use Grab. Connected to Robinsons Mall with ample access to restaurants, shopping, and a grocery store. Very friendly staff that speak good English. Very clean facilities and hotel room. Very comfortable and well appointed. Also a great value for the price. Cons: hotel could use some repair and renovation and to tackle the city smells in the lobby which is typical in Manila. Room service food also isn’t very good.
Stayed 4 nights in Sep 2024

6/10 Okay

ALBERT D.

Shower leaks onto the bathroom floor. Need to replace bath towels
Stayed 3 nights in Oct 2024

10/10 Excellent

Ghislain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shopping mall was conveniently close
Stayed 2 nights in Sep 2024

10/10 Excellent

Cliff, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Sep 2024

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, property conditions & facilities
One stop shops
Stayed 5 nights in Sep 2024

10/10 Excellent

Nimrod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great and would highly recommend the place.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pam was super nice. She helped accommodate our needs when it came to leaving our bags with the conceirge.
Stayed 1 night in Sep 2024

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed! Not enough towels and toiletries for the number of guests in a room. I had to call and asked for additional towels and no toiletries at alll. The worst part, the staff inserted a note asking you to pay your bills when on fact you’ve paid for the room before checking in. It seems like an “electric bill” inserted at the. Iton of your door.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer Cometa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the idea that it’s close to the mall that has everything. Friendly staff and great selection of breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Merle

Travelled with partner
Liked: Property conditions & facilities
Excellent property, excellent customer service
Stayed 5 nights in Jun 2024

4/10 Poor

Robert

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Scam
The rate when I check in was $50 higher than the rate when I reserved the room on Hotels.com.
Stayed 2 nights in Jun 2024

10/10 Excellent

Merle

Liked: Cleanliness
Excellent customer service, my family enjoyed their stay, Thanks so much
Stayed 4 nights in Aug 2024

10/10 Excellent

Freddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property very much Friendly staff, very clean and convenient from shops and restaurants
Stayed 1 night in Jul 2024

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

SANJAY

Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mall is close by but the prices are considerably higher. I short ride away from much cheaper shopping.
Stayed 6 nights in Jul 2024

8/10 Good

Jacklyn

Stayed 3 nights in Jul 2024