Makati Shangri-La, Manila

5.0 star property
Hotel with 3 restaurants, a short walk to Greenbelt Shopping Mall

Choose dates to view prices

Photo gallery for Makati Shangri-La, Manila

Spa treatment
Room
Room
Restaurant
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Ayala Center
    ‪1 min walk‬
  • Greenbelt Shopping Mall
    ‪4 min walk‬
  • Glorietta Mall
    ‪5 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪28 min drive‬

Room options

Horizon, Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Horizon, Deluxe Room, 2 Single Beds

  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds

  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Makati

Heart of Makati.Your stay at this Makati Central Business District hotel places you within 3 miles (5 km) of Fort Bonifacio and Venice Grand Canal Mall. Ayala Center and Greenbelt Shopping Mall are also within half a mile (1 km).

What's nearby

  • Ayala Center - 1 min walk
  • Greenbelt Shopping Mall - 4 min walk
  • Glorietta Mall - 5 min walk
  • Newport World Resorts - 7 min drive
  • Fort Bonifacio - 9 min drive

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪The Lobby - ‬7 min walk
  • ‪Circles Event Cafe - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Escolta - ‬7 min walk
  • ‪Shang Palace - ‬1 min walk

About this property

Makati Shangri-La, Manila

Hotel near Newport World Resorts in Makati
Makati Shangri-La, Manila offers its guests a children's pool, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 15780 square feet (1466 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Makati Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Makati hotel.

  • 696 guestrooms or units
  • 26 levels
  • 3 dining venues
  • Meeting rooms
  • 15780 sq ft of conference space
  • 1466 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: PHP 1800 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Children's pool
  • Fitness center
  • Lifeguards on site
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 43
  • Hospital bed available
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makati Shangri-La, Manila

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2206.80 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
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Shangri La Makati
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Shangrila Makati
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Makati Shangri-La, Manila Hotel Makati

Makati Shangri-La, Manila Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1010 reviews
Rating 8 - Good. 219 out of 1010 reviews
Rating 6 - Okay. 62 out of 1010 reviews
Rating 4 - Poor. 31 out of 1010 reviews
Rating 2 - Terrible. 21 out of 1010 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Carlin

Stayed 2 nights in Nov 2024

10/10 Excellent

TOMAS, LAS VEGAS

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, courteous staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Amrik

Stayed 3 nights in Nov 2024

10/10 Excellent

Rolando Rey

Stayed 1 night in Oct 2024

10/10 Excellent

Gadia, Muskegon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Decent property
Stayed 3 nights in Nov 2024

8/10 Good

Marc

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Poor concierge services
Stayed 4 nights in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Josh, Hollywood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay - Horizon Lounge staff is especially accommodating and professional.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mateo Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mario

Travelled with family
The breakfast we ordered was not good, the Tapsilog and longsilog. Hopefully next time they will improve the taste of these. This is Shangrila, my expectation that they have a good chef.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Great hotel. Concierge was in particular first class. Jay went out of his way on his day off to ensure we were looked after
Stayed 1 night in Oct 2024

10/10 Excellent

Mary Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Jonathan, Tamuning

Liked: Amenities
I missed the mangoes in your room.
Stayed 3 nights in Nov 2024

6/10 Okay

melencio

Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are courteous and helpful. Overall facilities are great!
Stayed 2 nights in Nov 2024

10/10 Excellent

John, Fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent convenient and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Arvind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dr. Nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location
The hotel is @ a prime location near from lots of shops and restaurants.. the staff was amazing attended to my requests instantly.. the facilities also are good with various choices of dining & spa service too…
Stayed 2 nights in Nov 2024

8/10 Good

Sulaiman Al

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and the room is bigger than normal rooms. quality of the food is reasonable. Very helpful team at all levels, security, reception and front desk members. Very pleasant stay and worth another visit.
Stayed 6 nights in Oct 2024

10/10 Excellent

Melvin

Business traveller
Liked: Amenities, property conditions & facilities
Reputable
Stayed 4 nights in Nov 2024

10/10 Excellent

Irene

Stayed 3 nights in Oct 2024

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED staying here. My partner and I stayed for 8 days and enjoyed every minute. You can’t ask for a better location. It is walking distance from multiple shopping malls and restaurants. Amenities and staff are top notch. The hotel itself is beautiful. We plan on staying here everytime we come home to the PI.
Stayed 8 nights in Nov 2024