The Charter House

3.5 star property
3.5-star hotel near Greenbelt Shopping Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Charter House

Lobby
Outdoor pool, sun loungers
Outdoor pool, sun loungers
VIP Room | Living area
Hallway

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Greenbelt Shopping Mall
    1 min walk
  • ALFRED at Makati Diamond Residences
    1 min walk
  • Ayala Station
    13 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    29 min drive

Room options

Premier Room (Greenbelt Mall View)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

VIP Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room (Greenbelt Mall View)

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

Similar properties

About the area

Makati

Makati Central Business District stay.A stay at this Makati Central Business District hotel places you steps from Greenbelt Shopping Mall and within a 5-minute walk of Ayala Center. Asian Institute of Management and Ayala Museum are also within half a mile (1 km).

What's nearby

  • Greenbelt Shopping Mall - 1 min walk
  • Ayala Center - 1 min walk
  • Ayala Museum - 4 min walk
  • Glorietta Mall - 7 min walk
  • Fort Bonifacio - 9 min drive

Getting around

  • Ayala Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 29 min drive

Restaurants

  • ‪Chili's - ‬1 min walk
  • ‪Tsujiri - ‬1 min walk
  • ‪Simply Thai - ‬1 min walk
  • ‪Kenji Tei Ramen House - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk

About this property

The Charter House

3.5-star hotel near Greenbelt Shopping Mall
There's a restaurant on site. Public spaces have free WiFi. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 10 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
The Charter House offers 108 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Filipino

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–10 AM: PHP 200-500 per person
  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 238 out of 664 reviews" "
Rating 8 - Good. 265 out of 664 reviews" "
Rating 6 - Okay. 110 out of 664 reviews" "
Rating 4 - Poor. 37 out of 664 reviews" "
Rating 2 - Terrible. 14 out of 664 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joval Barretto, Delta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Oct 2024

8/10 Good

johanna

Stayed 3 nights in Sep 2024

10/10 Excellent

Fe Henrietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Closer to every thing!!
Stayed 2 nights in Sep 2024

8/10 Good

Nazri

Liked: Cleanliness, staff & service
Very helpful and friendly staff, and the property itself is an incredibly nostalgic experience for those who adore older hotels. The complimentary breakfasts are straight out of the 80s/90s, plenty of choices including red hot dogs and breakfast classics like tapa (tough, not recommended) and tocino (cooked crispy, delicious). Reviews that mention mold are on point, unfortunately, particularly visible in shower grout/sealant. Rooms are otherwise appropriately maintained. TV in my room had a defective screen with bizarre scan lines, but I never used it so not a huge deal. Prospective guests should be aware of the Greenbelt mall renovations taking place right across the street. Extremely noisy demolition work throughout my stay that lasted anywhere between 8am and 10pm (occasionally past midnight when the crew thought they could get away with "quieter” work on interior parts of the mall). Not the worst if you're mainly using the room for sleep, but unbearable if planning to sleep in or stay in your room. Charter House should consider soundproofing options/better windows that don't rattle, especially since the Greenbelt project is supposed to continue for years. Super convenient location, though, hard to complain for the price. A 7-11 next door for snacks or small purchases, a bank on the right if required. Again, great staff, especially housekeeping who located sheets to help with my skin allergies/fragrance sensitivities. Just maybe bring some very good earplugs.
Stayed 14 nights in Aug 2024

6/10 Okay

jorge, san jose

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They made my pay prior upgrade but they give me a small room, noisy and smelly smoke.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Charter House, with walkable restaurants and shopping around is a plus. The hotel is very clean, no smell, very friendly staff. Definitely will recommend! Thank you.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roslynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here a few times and I still love this place. Affordable and conveniently located directly across Greenbelt 5. There was construction and mall renovations this time, making the entrance was much farther, but that's not the hotel's fault. Health Way, some type of clinic that does executive check ups is why I booked this hotel again. There's A LOT of shopping and eating to do here. Very nice place! I also love how everything is connected so you don't really have to walk across the busy streets. I didn't even know I was in another mall already. Breakfast is simple, but good. You get to choose from four, set menus, but you can always order other things. Coffee is simple, but amazing and addicting. There are several convenient stores nearby if you ever need anything. Rooms are nice and spacious. Beds are nice and linen was clean. Room had a nice smell. There's a small pool upstairs, but feels weird to swim there alone.
Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the penthouse pool. Had it all to ourselves.
Stayed 1 night in Aug 2024

10/10 Excellent

Conrad, Riverside

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Martin

Business traveller
Disliked: Staff & service, property conditions & facilities
Non exist food service
Very average hotel. Food is horrible if they ever serve you. Definitely not a good place for foreigners to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities
My overall stay is very staff are excellent except for the musty odor of the room
Stayed 2 nights in Jul 2024

10/10 Excellent

Yoshimitsu

Liked: Cleanliness, amenities, property conditions & facilities
free of breakfast is good
Stayed 11 nights in Jul 2024

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very accommodating
Stayed 4 nights in Jul 2024

8/10 Good

Alan

Plugged shower drain. Pool without sun & cold. Otherwise a nice place & great location.
Stayed 1 night in Jul 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Samson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristine

Stayed 3 nights in May 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Flordeliz, Pacifica

Liked: Cleanliness, staff & service
The room assigned to me was just too dark. Window opens up to a wall. This place is good for a 2 to 2 days stay. Excellent location tho.
Stayed 5 nights in May 2024

8/10 Good

Kj

Liked: Cleanliness, property conditions & facilities
The location was fabulous, malls and eating out only 2 mins walk , the hotel is clean tidy and staff are friendly, aircon was a little noisy and the wifi was inconsistent but I can recommend this hotel
Stayed 14 nights in May 2024

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its accessable to geenbelt.
Stayed 3 nights in May 2024

8/10 Good

Arianne Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024