8/10 Good
Catherine
Travelled with family
29 Dec 2024
Liked: Cleanliness, property conditions & facilities
This is not a proper one-bedroom unit; it is actually a studio with a sliding partition for the bed and bathroom. The bathroom smelled a little bit of damp, possibly from the drainage and inefficient ventilation. We had to keep the door ajar and the exhaust fan running to freshen it up.
The check-in instruction specifically said that there is no front desk or reception, so we parked for 45 minutes at Mitsukoshi to wait for check-in time only to find our that there was a reception desk where we had to queue for 45 minutes while they registered my passport, which I already emailed the day before. This was a bit annoying. My elderly parents could have waited more comfortably at the reception area where there were plush sofas instead of killing time at the mall. I didn't understand all the fuss with this kind of check-in process.
I will probably book again if I'm coming back alone, but not if I have companions, especially elders.
Catherine
Stayed 3 nights in Dec 2024