See all properties

Artuklu Kervansarayi - Special Class

Colonial hotel perfect for exploring Mardin

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Artuklu Kervansarayi - Special Class

Shower, free toiletries, hair dryer, slippers
Reception
Reception
Deluxe Quadruple Room, 1 Bedroom
Hallway

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
1. Cd, Savurkapi Mahallesi, Mardin, Mardin, 47100
  • Sakıp Sabancı Mardin City Museum
    3 min walk
  • Sabanci City Museum
    8 min walk
  • Hatuniye
    8 min walk
  • Mardin (MQM)
    33 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

Honeymoon Double Room

  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

Shower, free toiletries, hair dryer, slippers

Standard Room, 1 Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Room, 1 Double Bed

Shower, free toiletries, hair dryer, slippers

Economy Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Double or Twin Room

Shower, free toiletries, hair dryer, slippers

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 3 Single Beds

Shower, free toiletries, hair dryer, slippers

Standard Room, 3 Single Beds

  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Room, 3 Single Beds

Shower, free toiletries, hair dryer, slippers

Economy Room, 3 Single Beds

  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Terrace/patio

BABİ NEFES Demirhan Konağı

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (45)
The price is CA $64
per night
CA $71 total
includes taxes & fees
17 Jan - 18 Jan
BABİ NEFES Demirhan Konağı

About the area

Mardin

Artuklu stay.With a stay at this Artuklu hotel, you'll be steps from Melik Mahmut Mosque and Hatuniye. Sakıp Sabancı Mardin City Museum and Sehidiye Mosque are also within half a mile (1 km).

What's nearby

  • Şahkulubey Mansion - 13 min walk
  • Great Mosque of Mardin - 5 min drive
  • Mardin Castle - 5 min drive
  • Zinciriye Medresesi - 5 min drive
  • Mardin Museum - 7 min drive

Getting around

  • Mardin Station - 16 min drive
  • Mardin (MQM) - 26 min drive

Restaurants

  • ‪Merlin Konağı - ‬9 min walk
  • ‪Reyhan Cafe & Restaurant - ‬6 min walk
  • ‪Filinta Cafe - ‬5 min walk
  • ‪Sarıyer Börekçisi - ‬5 min walk
  • ‪Gong - ‬8 min walk

About this property

Artuklu Kervansarayi - Special Class

Colonial hotel perfect for exploring Mardin
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Artuklu Kervansarayi - Special Class. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Colonial Mardin hotel.

  • 58 guestrooms or units
  • Built in 1285
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Dining venue
Artuklu Kervansarayi - Special Class offers 58 accommodations with complimentary bottled water and slippers. LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 8 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Slippers

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 17 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2022-47-0047

We should mention

  • Alcohol isn't served or allowed at Artuklu Kervansarayi - Special Class.

Property is also known as

Artuklu Kervansarayi Special Class Hotel
Kervansarayi Special Class Hotel
Artuklu Kervansarayi Special Class
Kervansarayi Special Class
Artuklu Kervansarayi Mardin
Artuklu Kervansarayi - Special Class Hotel
Artuklu Kervansarayi - Special Class Mardin
Artuklu Kervansarayi - Special Class Hotel Mardin

Artuklu Kervansarayi - Special Class Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 58 out of 193 reviews" "
Rating 8 - Good. 64 out of 193 reviews" "
Rating 6 - Okay. 33 out of 193 reviews" "
Rating 4 - Poor. 17 out of 193 reviews" "
Rating 2 - Terrible. 21 out of 193 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alisa

Stayed 3 nights in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
A horrible night at the "Royal" Suit
We had a horrible night. We booked a Royal suit but it was far from that. The room was just next to the wedding yard with a wedding party ongoing with noise and very loud music till 11:30 pm. This would not even be a problem but nobody told us about it. Knowing this we would have selected a different room. When we called the reception, the staff wasnt cooperative, telling us the music will stop soon but it went on for hours. The room was generally nice (very spacious), however, it had several shortcomings that a hotel of this level shouldnt afford - run down bathroom, non-functional electric plugs, no separate toiletries. We could live with these room shortcomings, but the attitude of the staff was really off putting, and destroyed our mood and wish to stay at this hotel again.
Stayed 1 night in Aug 2021

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities
The building is historical and beautiful. Location is great, accessible, and quite. In city view rooms, Sunrise and Sunset is so beautiful. Re to customer service, Tarek is the best in the hotel!
Stayed 4 nights in Dec 2020

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best place I stayed in Turkey. Very charming. Breakfast was really good and staff polite
Stayed 2 nights in Oct 2020

10/10 Excellent

Veronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice building
Few uneasy rooms. Bathrooms could be ameliorated. Staff and building very good
Stayed 2 nights in Oct 2019

8/10 Good

Lucia

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful palace but basic rooms
Almost no English spoken. No parking despite what written in the hotel description, only free parking places in the street in poor condition. Nice terrace with beautiful view but forbidden to stay unless you buy a drink. The ancient building has a lot of character and it’s beautiful, but not the rooms, they are basics and very plain. Good breakfast. Decent wifi. Good location but already at the far end of the Main Street.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities
The place is gorgeous but no hot water for 2.5 of my 3 days, my room was never cleaned, no garbage bins provided, no water provided, etc.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very authentic place and superb staff. Very good location, in the middle of the whole old mardin. Full of history, you walk right in to old times.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old building impeccably renovated. Huge, comfortable rooms. The staff could seem a bit cold, though. But overall, excellent.
Stayed 2 nights in Oct 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Nice location beautiful hotel and great service. I would stay again for sure
Stayed 3 nights in Oct 2018

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
darkness at the break of noon
The hotel was really good but the room and bathroom were very small with no natural daylight
Stayed 2 nights in Oct 2018

2/10 Terrible

G, New Jersey US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The attitude of the front desk personnel when we checked into the hotel was just a sign of things to come. We could not be accommodated for separate beds and the two rooms we had asked for on separate floors at the opposite ends of each floor. One of the rooms stunk like sewage and we told them about it and asked for a room change, we were told there were no rooms available. All of this communication was delivered to us like we were pieces of dirt, not inconvenienced customers. When the owner finally got involved, we were promised a room change for the next day. They promised to clean the bathroom so that it won't smell as bad. When we got back to the room that night the only thing done was spraying some fragrance to disguise the smell which did not work at all. The next morning we woke up to a very hot room with no AC running. Then we realized the power was out in the hotel. As we tried to find our way through the dark hallways to the other room we kept bumping into other customers, and metal pieces hanging from the ceilings or walls. The buffet breakfast served in the dark dining area ran out of bread in five minutes causing almost a revolt among Turks addicted to bread. Nobody bothered to put some sort of lighting to ease the pain or apologized for the inconvenience. We left the hotel assuming we will be given the promised room change. When we got back to the hotel that evening, not only did we not have a new room but there was no room service done in our old room.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Old, classic beautiful building near the amenities
Very nice stay during 3 nights. The staff were very helpful, friendly and considerate.
Stayed 1 night in May 2018

10/10 Excellent

Nurul Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely A MUST Stay
I read the reviews before booking and was horrified at first, but then there weren’t any other accommodation that fits my budget at the time so I continued to booking 3 Standard double rooms. Plus, I thought that bigger hotels or stats would be better than smaller ones. The bad reviews are still in my mind as the booking date comes closer. I arrived late at around 10pm. My first impression was “Wowwww!”. 1000 times better than what I expected. The room was comfortable and has hot water. I would say don’t believe all the reviews.

6/10 Okay

Simon

Travelled with group
Liked: Staff & service
2 gece
Banyo kapısı kapanmıyordu, duşta su ısınmıyordu. Odanın kapısı estetik olsun diye eski konsept ile yapılmış bu nedenle tam kapanmıyor ve dışardan gelen sesler, koridorda biri konuşarak yürüdüğünde direkt odada gibiydi sesler. Personel ilgiliydi kahvaltı zamanında hazır oluyordu ve yeterliydi.
Stayed 2 nights in Aug 2024

10/10 Excellent

Murat

Stayed 1 night in Sep 2024

2/10 Terrible

Sertan

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Turhal

Stayed 2 nights in Aug 2024

6/10 Okay

Ömer

Travelled with family
Orta
İdare eder
Stayed 1 night in Aug 2024

2/10 Terrible

Harun

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Yusuf Günhan

Stayed 2 nights in May 2022