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Casa Hormiga

4.5 star property
4.5-star luxury hotel in Mario Villanueva Madrid

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Hormiga

2 outdoor pools, pool umbrellas, sun loungers
Luxury Twin Room
Luxury Double Room
Reception
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Spa
    Spa

Explore the area

Map
Av. 3 & Calle 32, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    2 min walk
  • Lake Bacalar
    6 min walk
  • Fort of San Felipe
    9 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    36 min drive

Room options

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

  • 53 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Tree House, Pool View, Mezzanine

Luxury Tree House, Pool View, Mezzanine

Luxury Tree House, Pool View, Mezzanine

  • 62 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 King Bed

Similar properties

Exterior
Amainah Bacalar Hotel Boutique - Adults Only
Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (293)
The price is CA $267
per night
CA $326 total
includes taxes & fees
2 Dec - 3 Dec
Amainah Bacalar Hotel Boutique - Adults Only

About the area

Bacalar

Steps from the beach.Within a 10-minute walk of this Mario Villanueva Madrid hotel, you'll find Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within half a mile (1 km).

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk
  • Fort of San Felipe - 9 min walk
  • Municipal Spa of Bacalar - 17 min walk
  • Cenote Esmeralda - 8 min drive
  • Cenote Cocalitos - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪I Scream Bar - ‬10 min walk
  • ‪El Sazón a la Mexicana - ‬3 min walk
  • ‪Finisterre Bacalar - ‬6 min walk
  • ‪Yerbabuena - ‬4 min walk

About this property

Casa Hormiga

4.5-star luxury hotel in Mario Villanueva Madrid
Casa Hormiga offers its guests a full-service spa, 2 outdoor swimming pools, and 4 spa tubs along with a steam room and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Casa Hormiga. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Bacalar hotel.

  • 18 guestrooms or units
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Casa Hormiga offers 18 air-conditioned accommodations with laptop-compatible safes and slippers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
Casa Ritual has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 4 spa tubs
  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Private picnics
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service

More

  • Chef
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Separate sitting area
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Hormiga

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
  • Late check-out fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Property Registration Number SPA191009BV5

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Hormiga Hotel
Casa Hormiga Bacalar
Casa Hormiga Hotel Bacalar

Casa Hormiga Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 73 out of 86 reviews" "
Rating 8 - Good. 9 out of 86 reviews" "
Rating 6 - Okay. 2 out of 86 reviews" "
Rating 4 - Poor. 2 out of 86 reviews" "
Rating 2 - Terrible. 0 out of 86 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Abbey, fort collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only was the property lovely, the food was delicious and the staff were above and beyond kind and helpful. While I was there, I needed medical attention. The staff worked as translators with the hospital, set up taxi rides, and checked in on me frequently. So generous. The pool area is clean and calming. My hammock on the porch, alluring. The beds were comfortable and the showers hot. No complaints at all. Casa Hormiga is quiet and peaceful. It is only a few blocks to the lake or the plaza... very convenient. I'd stay there again any day.
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Stayed 4 nights in Feb 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mexico
Beautiful place!
Stayed 4 nights in Feb 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a spectacular surprise. They have created a natural and very tasteful sanctuary with their hotel that is very special. We tried the temazcal ceremony and it was an amazing experience lead by Ronny. Special mentions go to Rubén and Rodrigo on the front desk for their professionalism and understanding of what great service really means. Bravo Casa Hormiga!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jaylien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Casa Hormiga. The pristine grounds, excellent service, and unique activities like the "House Ritual" with the Cacao Ceremony and massage made it a standout destination. The rooms were spacious, room service was good and the location very walkable. Special shout-out to Ruben, who was hilarious and extremely welcoming. I’ll be back one day!
Stayed 4 nights in Feb 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven!
Casa Hormiga was a beautiful place to stay. It blended well with the zen feeling of Bacalar. The style and overall feel was very peaceful. I loved the morning yoga sessions. The staff was super helpful and made you feel very comfortable. Thank you Casa Hormiga for a beautiful vacation!
Stayed 6 nights in Jan 2024

10/10 Excellent

maria e

Liked: Cleanliness, staff & service, room comfort
Bacalar
Stayed 3 nights in Jan 2024

10/10 Excellent

maria e

Liked: Cleanliness, staff & service, room comfort
Bacalar
It has been excellent, so relaxing and staff is amazing 🙏🥰❤️
Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel wrapped around lushly landscaped interior courtyard and pools. A peaceful oasis very close to all the action in Bacalar. Lovely restaurant and attentive staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and accommodating staff, nice property centrally located
Stayed 3 nights in Dec 2023

10/10 Excellent

Adrian

Stayed 2 nights in Nov 2023

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very beautiful and Zen.
Stayed 3 nights in Nov 2023

10/10 Excellent

MARI

Liked: Cleanliness, staff & service, property conditions & facilities
I Highly recommend this place. Staff was very nice professional . Hotel was Super clean. Walking distance to the Lagoon and Restaurants..
Stayed 3 nights in Nov 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel!! Close to town, bikes provided for personal use.
Stayed 3 nights in Nov 2023

10/10 Excellent

Benita, Clawson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Casa Hormiga. Everything was excellent, including the fantastic cocktails from the bar, the delicious food with lots of vegetarian options, the quiet pools and the comfortable room. We were there during a slow month so the hotel wasn't full, which meant we had the pool all to ourselves and it never felt busy at breakfast either. The city is walkable from here but it's not right in the middle of the noisy areas either.
Stayed 5 nights in Aug 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Highly recommend!
Stayed 2 nights in Aug 2023

10/10 Excellent

sophie

Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Stayed 1 night in Jul 2023

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful, like an oasis within the neighborhood.
Stayed 7 nights in May 2023

10/10 Excellent

Juan Andres

Stayed 3 nights in May 2023

8/10 Good

Arturo

Stayed 1 night in Apr 2023

10/10 Excellent

BETTY S

Stayed 2 nights in Mar 2023

10/10 Excellent

Isaura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Hormiga is a great place to stay on your next visit to Bacalar. The property grounds are beautiful and have a relaxing vibe. Staff is attentive and the rooms are some of the nicest places I’ve stayed at in Mexico. Plus you are in walkable distance to the lagoon and downtown area. Totally recommend and will sure return here!
Stayed 2 nights in Mar 2023

10/10 Excellent

Ruurd

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful place with lots of green. Good restaurant and very nice staff. Unfortunately, we had a constant sewer smell in our room that was rather unpleasant. We could not get another room as it was fully booked. They were going to look into it and i am positive that they will be able to solve the issue.
Stayed 1 night in Feb 2023

10/10 Excellent

Teodora

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just lovely!
Stayed 3 nights in Feb 2023