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Crowne Plaza Hotel Marlow by IHG

4.0 star property
Family-friendly 4-star hotel near Thames River

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Photo gallery for Crowne Plaza Hotel Marlow by IHG

Bar (on property)
Property amenity
Exterior
Standard Room, 2 Double Beds
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa

Explore the area

Map
Fieldhouse Lane, Marlow, England, SL7 1GJ
  • Higginson Park
    ‪3 min drive‬
  • Bisham Abbey
    ‪6 min drive‬
  • Cliveden House
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

About the area

Marlow

In regional park.You'll find Thames Path and Thames River within 2 miles (3 km) of this hotel. Longridge Activity Centre and Higginson Park are also within 2 miles (3 km).

What's nearby

  • Higginson Park - 3 min drive - 2.2 km
  • Bisham Abbey - 6 min drive - 4.3 km
  • Cliveden House - 13 min drive - 9.5 km
  • Hedsor House - 16 min drive - 10.7 km
  • LEGOLAND® Windsor - 20 min drive - 25.9 km

Getting around

  • Marlow Station - 16 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪The Jolly Farmer - ‬8 min drive
  • ‪The Chequers Marlow - ‬3 min drive
  • ‪The Britannia - ‬3 min drive
  • ‪Burgers of Marlow - ‬3 min drive
  • ‪Court Garden Cafe - ‬4 min drive

About this property

Crowne Plaza Hotel Marlow by IHG

Family-friendly 4-star hotel near Thames River
Crowne Plaza Hotel Marlow by IHG offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 12938 square feet (1202 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Crowne Plaza Hotel Marlow by IHG. Self parking is free. A complete renovation of Crowne Plaza Hotel Marlow by IHG was completed in June 2020.

This 4-star Marlow hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 3 levels
  • 12938 sq ft of conference space
  • 1202 sq m of conference space
  • Built in 2004
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Hotel Marlow by IHG offers 168 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Marlow hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

Quad Club Wellness & Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Thai

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Property amenities

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 for adults and GBP 9.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Children from 3-16 years old are allowed in the pool from 8-10 AM and 2:30-5:30 PM and must be accompanied by an adult. Children from 0-3 years old are not allowed in the pool.

We should mention

  • Pool access available from 8:00 AM to 5:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel MARLOW
Crowne Plaza MARLOW
MARLOW Crowne Plaza Hotel
Marlow Crowne Plaza
Crowne Plaza Hotel Marlow
Crowne Plaza Marlow By Ihg
Crowne Plaza Hotel Marlow by IHG Hotel
Crowne Plaza Hotel Marlow an IHG Hotel
Crowne Plaza Hotel Marlow by IHG Marlow
Crowne Plaza Hotel Marlow by IHG Hotel Marlow

Crowne Plaza Hotel Marlow by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 289 out of 563 reviews
Rating 8 - Good. 149 out of 563 reviews
Rating 6 - Okay. 50 out of 563 reviews
Rating 4 - Poor. 32 out of 563 reviews
Rating 2 - Terrible. 43 out of 563 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

harjinder

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water everybody was cold
Stayed 1 night in Dec 2024

8/10 Good

Ketan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne Plaza on New Year day is quiet and enjoyable. There is space for kids to roam around. The dining option was good, a bit expensive for what they said was freshly cooked food but didnt taste like it. The service at reception and restaurant and bar was brilliant. Not happy with the booking system introduced recently for kids to swim, each slot lasting for 45 mins. Swimming pool is v clean with sauna and steam room next to it. The grounds are small but got a decent playground. Would definitely come back again.
Stayed 1 night in Jan 2025

8/10 Good

Kirstie

Stayed 1 night in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family live nearby, so good to spend Christmas with them.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Stay
Excellent 3 night Christmas stay whilst visiting family in Marlow - very convenient comfortable accommodation
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Isabelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, lovely staff and nice food. Bathroom could do with an update. I would recommend this hotel if you have a car as nothing around.
Stayed 2 nights in Dec 2024

8/10 Good

Justin

Stayed 1 night in Dec 2024

4/10 Poor

Steven

Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here. Lovely big room, very clean and a fantastic breakfast.
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Overall ok.
Over all this is a nice hotel. Unfortunately they seem to lack training with some staff members. Some of the reception staff aren’t very helpful with things go wrong. The reception on the pool quite rude at times Specially regarding towels. I think training in staff is a huge issue for a lot of companies, but I’d certainly invest in training their staff more on how to deal with people. It’s a bit hit and miss because there are some good ones.
Stayed 1 night in Dec 2024

8/10 Good

Sakaar

Liked: Cleanliness, staff & service, property conditions & facilities
Food was good
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I would suggest is an available shuttle to take travelers into town.
Stayed 3 nights in Nov 2024

8/10 Good

Aman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable good facilities and nice lakeside setting
Stayed 1 night in Nov 2024

10/10 Excellent

Pavlos

Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Great time
Lovely stay staff very friendly and professional
Stayed 1 night in Nov 2024

2/10 Terrible

Samuel

Stayed 1 night in Oct 2024

10/10 Excellent

satwant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time love this hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely one night stay. The gentleman on reception made us so welcome and started our stay superbly. Pool facilities are great. Breakfast was good and despite a grey cloudy day the view over the lake was lovely. All the staff we encountered were so friendly and helpful and a great location if you are visiting marlow.
Stayed 1 night in Nov 2024

10/10 Excellent

samantha

Stayed 1 night in Oct 2024

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 2 nights in Oct 2024