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Caravan Serai

4.0 star property
4-star spa guest house in Palmeraie

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caravan Serai

Outdoor pool, pool umbrellas, sun loungers
In-room safe, soundproofing, free WiFi
Triple Room | Bathroom
Terrace/patio
Triple Room

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
264, Ouled Ben Rahmoune, Marrakech, 40000
  • Musée Aman pour la Civilsation de l'Eau au Maroc
    5 min drive
  • Palmeraie Palace Golf
    8 min drive
  • Le Grand Casino de la Mamounia
    10 min drive
  • Marrakech (RAK-Menara)
    33 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

In-room safe, soundproofing, free WiFi

Triple Room

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Private Swimming Pool )

Suite (Private Swimming Pool )

Suite (Private Swimming Pool )

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Riad Las Palmeras Guest House, Marrakech

Pool
Hot tub
Breakfast included
Pet-friendly
4.3 out of 5, Excellent, (32)
The price is CA $95
per night
CA $108 total
includes taxes & fees
13 Dec - 14 Dec
Riad Las Palmeras Guest House, Marrakech

About the area

Marrakech

Palmeraie stay.A stay at this Palmeraie guesthouse places you within 3 miles (5 km) of Musée Aman pour la Civilsation de l'Eau au Maroc and 6 miles (10 km) of Palmeraie Palace Golf. Le Grand Casino de la Mamounia and Yves Saint Laurent Museum are also within 6 miles (10 km).
View more Guest houses in MarrakechOpens in a new window

What's nearby

  • Palmeraie Palace Golf - 8 min drive - 5.8 km
  • Le Grand Casino de la Mamounia - 10 min drive - 8.6 km
  • Majorelle Garden - 12 min drive - 9.8 km
  • Le Jardin Secret - 15 min drive - 12.1 km
  • Jemaa el-Fnaa - 15 min drive - 12.7 km

Getting around

  • Marrakech Central Station - 24 min drive
  • Menara Airport (RAK) - 33 min drive

Restaurants

  • ‪Les Terrasses De Café - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Oasis Café Tafernaout - ‬7 min drive
  • ‪Shawarma Al Agha - ‬9 min drive
  • ‪Chez Ali - ‬9 min drive

About this property

Caravan Serai

4-star spa guest house in Palmeraie
Caravan Serai offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, barbecue grills, and multilingual staff are also featured at Caravan Serai. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Marrakech guesthouse.

  • 17 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Caravan Serai offers 17 accommodations with DVD players and safes. Cable television is provided.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The onsite spa has massage/treatment rooms. Services include body wraps, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Languages

Arabic, English, French, Spanish

Property amenities

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8 AM–11 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in room

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • TV

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are available for EUR 25.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.49 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one way)
  • Crib (infant bed) fee: EUR 25.0 per stay
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.

Property is also known as

Caravan Serai House Marrakech
Caravan Serai Marrakech
Caravan Serai
Caravan Serai Guesthouse Marrakech
Caravan Serai Guesthouse
Caravan Serai Marrakech
Caravan Serai Guesthouse
Caravan Serai Guesthouse Marrakech

Caravan Serai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 37 reviews" "
Rating 8 - Good. 14 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 5 out of 37 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely retreat. A great place to center yourself. I absolutely enjoyed my stay. Only one piece of advice to those considering this hotel. If you are planning to take advantage of spa treatments, I would call them in advance to make sure the spa will be open during your stay. I found that the hours were not always consistent with several hotels in Morocco. Enjoy!!
Stayed 1 night in Apr 2024

10/10 Excellent

CARLY JANE

Stayed 3 nights in Apr 2024

6/10 Okay

catherine hughes

Liked: Cleanliness, staff & service, room comfort
I will always have a soft spot for Carsvansersie
We have long loved caravanserie So charming - lovely pool Gorgeous architecture- not posh but delightful - staff still lovely However - the food used to be quite good Not so now And the interiors of the shared spaces a little shabby
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stunning relaxing tranquil hotel to stay
Stayed 5 nights in May 2018

10/10 Excellent

Alicia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in Marrakesh
We were recommended to this hotel by a friend who has stayed here before. It’s a special boutique house with traditional Moroccan architecture features, away from the chaos in downtown Marrakesh. We loved our room with a private pool - it was beautiful, peaceful and quiet. If you want to go into the old town Médina, it’s about 25 mins drive and the hotel has free shuttle bus at 10am and 6pm. Definitely a place to come back if we visit Marrakesh again.
Stayed 3 nights in Oct 2017

2/10 Terrible

francois , San Antonio, TX

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a motel period
Extremely disappointing Motel, not sure how they manage to get stars for this dump. For one you have to drive on an extremely bad dirt road. You have to cross the village's streets with open sewers into the middle of those streets. The motel is on the edge of a cliff with a dirt parking space in front of the Motel that fits 4 or 5 vehicles. The motel inside is extremely dusty and not well maintained. The room were rather furnaces. Although equipped with A/C, the A/C was very inefficient because the Windows and doors as well as their frames were not air tight and the AC units were small for the space they were supposed to cool off. The beds and the mattresses were of an extremely poor quality. They still use the spring mattresses and the spring beds of 1970's. Forget about a restful night for many reasons: too hot to sleep, bad mattress and bed, and when finally you started getting a wink at 4:00 am, the call for payer over a blaring old speaker will for sure spring you out of bed. The facility is designed to imulate an ancient village Riad, however they seem to have confused antiques for junk. Many items such as tables, doors and windows are an absolute junk, but they try to pass them for antique. The breakfast was very generous if you don't mind the hoards of flies that you know for sure they had their previous meals from the street's sewers.

10/10 Excellent

Scott, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis in the Desert
Our stay was wonderful from start to finish. The staff were multi-lingual which made it easy to communicate. They were willing to help us set up a camel trek,shuttle us daily into the marketplace in the centre of Marrakesh and give us advice on how to handle ourselves when haggling for things in the market. We were even shuttled to a Moroccan Fantasy show one evening, which displayed the legend and folklore of this enchanted place through music and equestrian expertise. On Wednesday we explored the local village's weekly souk. This was an amazing experience, but we would not have done it without the escort of a staff member from the hotel. They made it a wonderful and exciting experience for us. (A HUGE THANK YOU TO ALI the hotel manager!) The hotel was clean and beautiful. Every evening the pool was lit by candle light. The gardens were beautiful both in the night and the day! The bed was very comfortable. We enjoyed a private suite with a private pool (room number 1) and I highly recommend it if you are able to secure that particular room. It was worth every penny! We have already recommended this hotel to our friends, including a random stranger on the plane on our return trip. If you choose this hotel, you will not be sorry. Do be aware of the difficulty in driving back to the hotel if you are renting a car. The roads are really rough dirt roads. I would recommend using the hotel shuttle service for everything. Free shuttle to the market, low cost otherwise.

8/10 Good

karime, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation
The hotel is fantastic, but the neighbourhood is not very nice. It is very difficult to find the hotel and at the end we ended up renting a car in order to drive into Marrakech. There is a bus service that is offered but we preferred to not depend on the bus schedule. We really enjoyed our stay and hope that the hotel will be able to have the road paved and better signs put up.

10/10 Excellent

Richard , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing weeks holiday
The positioning of the Hotel isn't fantastic, but to be honest once you enter the front door there is very little reason to leave the Hotel, they have everything you need there and the whole ambiance and overwhelmingly friendly staff means that you don't want to go anywhere else. The reason I went to Marrakesh was to relax after a very exhausting year and that is exactly what I did, from relaxing by the pool or in the gardens, to some of the best massages I have ever had, after just one week I was completely relaxed Mohammed the Operations Director could not do enough to help me during my stay, he arranged Mountain Bikes to be delivered to the Hotel, trips to the Atlas Mountains including a guide, bookings in some of the best restaurants, nothing was too much trouble

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
nice winter getaway
very pleasant stay at this great retreat just outside marrakech centre. friendly staff, delicious meals and a great shuttle service to make getting in and out of the busy souks easy

8/10 Good

hubert

Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un peu compliqué à s’y rendre et à trouver l’établissement mais l’endroit est vraiment sympa et relaxant. Très beau cadre
Stayed 1 night in Aug 2019

8/10 Good

moea

Liked: Staff & service, property conditions & facilities, room comfort
Cadre parfait pour séjour au calme et en famille
Séjour reposant dans un cadre agréable. Il y a toujours des améliorations possible, notamment concernant la connexion wifi et les chaînes satellites qui sont pour la plupart inaccessibles. Pour le reste, très belle maison, chambre spacieuse et bien aménagée, espaces communs accueillants. Pour les amis des chats vous serez comblés (il y a aussi des tortues) Petit déjeuner agréable (local, frais, bon et complet) A noter que l’hôtel est assez isolé, obligation d’être véhiculé si on veut se balader.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Calm place for relax but has many handicap
All staffs are professional and kind, calm place for relax, well maintained with classical decoration. bit Far from city(off road, nothing near to hotel), too many insect(ant), no wifi in the room (we were biggest room), private swimming pool is dirty(we couldnt swim in there even our purpose was that)
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Prachtige en ruime kamers, iedere kamer heeft ook een terras. Personeel is top, wij reisden met ons eenjarig zoontje, alles wat je vroeg kon geregeld worden. Shuttleservice erg handig. Menukaart kan wat meer variatie gebruiken, wellness was teleurstellend.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles hotel mit viel flair, ist so wunderychön dass man nur staunt. Leider weit ausserhalb...man muss alles im hotel konsumieren, man kan in def näheren umgebkng nichts kaufen.Es wird ein kostenloser transport in die medina angeboten.
Stayed 3 nights in Dec 2018

10/10 Excellent

Deb, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous, quiet, boutique hotel away from the bustle of the city but close enough to be in the centre of town within 30 mins. The food was excellent. The rooms are fabulous. And the treatment in the Hamman just what I needed to recharge the batteries. Its my 3rd trip in 18 years and I will be going back!
Stayed 3 nights in Dec 2018

10/10 Excellent

Lone, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities
Hyggeligt autentisk hotel
Vi havde en fantastisk ferie på dette meget autentiske og anderledes hotel. Lå tilpas langt uden for storbyens larm og vi havde mulighed for at komme helt ned i tempo. De mange terrasser rundt omkring på hotellet gjorde det muligt altid at finde en plet med sol. Personalet var ualmindelige søde og gæstfrie og spurgte hele tiden, om vi manglede noget. Absolut et sted vi vil anbefale, hvis man er til ro og hyggelig atmosfære. Kommer gerne selv igen.
Stayed 6 nights in Feb 2018

8/10 Good

Sophie

Liked: Property conditions & facilities, room comfort

4/10 Poor

Regina, Köln

Liked: Room comfort
Enttäuschend
Wunderschönes historisches Gebäude aber alles andere leider sehr enttäuschend. Die Räumlichkeiten sind mit geschmackloser sexistischer und Gewalt verherrlichender "Kunst" dekoriert.Das Essen hat die Qualität eines Essens im Flugzeug, kostet aber so viel, wie ein Essen im marokkanischen Luxusrestaurant. Hier versucht offensichtlich jemand maximalen Gewinn bei minimalem Aufwand zu erzielen. Die Stimmung unter den Gästen ist entsprechend. Die Angestellten sind nett und freundlich, können die Misswirtschaft der Hotel Führung aber nicht ausgleichen. Darüber hinaus liegt das Hotel extrem weit außerhalb von Marrakesch (15 km) und im direkten Umfeld ist wirklich nichts interessantes oder schönes zu erblicken. Die Bewohner der umliegenden Häuser sind eher ablehnend, so dass man keine Freude daran hat, sich außerhalb der Anlage aufzuhalten. Ohne Auto geht gar nichts.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hebben het hotel vroegtijdig verlaten wegens slechte service! Echt spijtig want ze kunnen hier een juweeltje van maken!
Stayed 3 nights in Oct 2017

6/10 Okay

claire, paris

Liked: Cleanliness, staff & service, room comfort
hotel accueillant mais manque de moyens
personnel très chaleureux et souriant, qui fera tout pour que l'on passe un bon séjour. en revanche, le nouveau manager est nul: manque d'approvisionnement plus de quoio préparer le ptit dej par exemple), le personnel lui fait son meximum. chambre très agréable, grande et literie confortable
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Séjour Caravane Serai
Séjour calme , le personnel est très sympas. Les chambres sont propres. Le lieu vous dépayse complètement. Seule benole, la nourriture ( de mauvais qualité et prix très élevé). Et attendez vous a avoir des taxes surprises à la fin de votre séjour.
Stayed 5 nights in Oct 2017

8/10 Good

Astrid, München

Liked: Cleanliness, staff & service
Hübsches Hotel in traditionellem marokk. Stil
Wir haben uns sehr wohlgefühlt und in der netten, ruhigen Atmosphäre gut entspannt. Schöner Pool, leckeres Essen, zuvorkommendes Personal und guter Service.

10/10 Excellent

CORINNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zénitude absolue !
Le caravan serai est un véritable havre de paix. Nous avons passé 7 jours merveilleux entouré d'une équipe formidable, aux petits soins pour nous. Cet endroit est une invitation à la contemplation, un lieu idéal pour se ressourcer. Nous le conseillons vivement.