Medina stay.With a stay at this Medina riad, you'll be steps from Ben Youssef Mosque and Perfume Museum. Jemaa el-Fnaa and Dar Bellarj are also within half a mile (1 km).
5-star luxury riad near Jemaa el-Fnaa, connected to a shopping center
There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this riad measures 108 square feet (10 square meters) and includes conference space. An area shuttle within 69 km and an airport shuttle (available 24 hours) are available for a fee. An indoor pool, a rooftop terrace, and spa services are also featured at the luxury Riad Al Jana. The riad can provide concierge services and wedding services. For a fee, parking is available.
Smoking is allowed in designated areas at this Art Deco Marrakech riad.
6 guestrooms or units
2 levels
2 buildings
2 dining venues
2 coffee shops
108 sq ft of conference space
10 sq m of conference space
Built in 1495
Deli
Terrace on the roof
Poolside lounge chairs
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Convenience store
Garden
BBQ grill(s)
Outdoor picnic space
Beauty salon
Computer for guest use
Newspapers for purchase
Fireplace in lobby
Television in lobby
ATM
Onsite shopping
Smoking in designated areas
Riad Al Jana offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and bathrobes. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. This Marrakech riad provides complimentary wired and wireless Internet access. Bathrooms include showers with jetted bathtubs, slippers, designer toiletries, and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
Languages
Arabic, English, French, German, Italian, Spanish
Property amenities
Family friendly
Grocery/convenience store
Indoor pool
Laundry facilities
Pool gate
Snack bar/deli
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Onsite parking available only on request
Secured uncovered self parking on site (MAD 90 per day)
24-hour offsite parking within 820 ft (MAD 60 per day)
Street parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge) up to 69 km
Train station pick-up shuttle (surcharge)
Beach shuttle (surcharge)
Casino shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Food and drink
2 restaurants and 2 coffee shops
24-hour room service
Coffee/tea in common area(s)
Things to do
Indoor pool
Motorized watercraft
Shopping
Spa services
Accessibility
This property does not have elevators
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Premium bedding
Select Comfort bed
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Private bathroom
Shower
Towels
Food and drink
Free bottled water
More
Access via exterior corridors
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Slippers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 1000
Express check-out available
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Riad Al Jana
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for MAD 250.0 per night.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.
Airport shuttle transfer per adult: MAD 180 (one-way)
Airport shuttle transfer per child: MAD 180 (one-way)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: MAD 180 per room (one way)
Uncovered self parking fee: MAD 90 per day
Nearby parking fee: MAD 60 per day(820 ft away; open 24 hours)
Late check-out fee: MAD 1000 (subject to availability)
Rollaway bed fee: MAD 250.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 15 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, Mastercard, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Proof of marriage is required only for Moroccan couples.
We should mention
Pool access available from 10:00 AM to 7:30 PM.
Reservations are needed for massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
Riad Al Jana Riad
Al Jana Marrakech
Riad Al Jana
Riad Al Jana Marrakech
Riad Al Jana Hotel Marrakech
Riad Al Jana Marrakech
Riad Al Jana Riad Marrakech
Riad Al Jana Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The riad is really nice and muhammed and Younis are very helpful, met us at the end of the road as taxi wont go to the riad due to narrow road and they helped with the luggage. They were very kind and gave us a map and told us about the area and where everything is.
The riad is very clean, breakfast is quite good. The area the riad is a bit secluded and someone like me who has very little sense of direction could end up getting lost.
Abdou and his team were brilliant. Couldn’t help enough, even coming to collect us from the taxi drop off and arranging a late night meal.
Riad was right at the top of the medina and souks, and had air con for 40 degrees in august
Great location to visit the souks and medina, and a great oasis to come back to at the end of the day.
Riad Al Jana is very well located and easy to get to. Although literally next door to the hustle and bustle of the medina, it was an oasis of tranquility.
The staff was lovely and helpful and each day we had a different local treat baked and freshly squeezed orange juice for breakfast :) would definitely recommend staying in there.
MelCardenas
Stayed 3 nights in Feb 2020
6/10 Okay
Verified traveller
Travelled with group
4 Dec 2019
Liked: Cleanliness, staff & service
this property was ok for a quick night stay but the room was extremely small. Good value for the cost. It was a difficult property to locate within the Medina and we got lost trying to find our way back from dinner and some locals led us on a wild goose chase which left us a bit rattled.
We had a great stay at this riad. It was in the medina near some really nice restaurants; everything was clean; the room was cosy; and the staff were incredibly friendly and helpful with all of our requests.
The only thing I would say is that our room didn't have enough space to open our luggage comfortably without tripping over it, and the breakfast was meager in comparison to other riads we stayed at in Morocco. Other than that - a great place to stay! Would definitely stay here again.
MONICA
Stayed 4 nights in Nov 2019
4/10 Poor
Verified traveller
29 Apr 2019
Disliked: Staff & service, amenities
Liked closeness to Cafe Arab, secret garden
didnt like reception, out of the way
The best aspect of this venue is the superb hospitality, friendliness and helpfulness of ALL staff members. They went out of their way to make us feel welcome, comfortable and guided us very well. Though the venue is a little away from the main thoroughfare, all the in-house facilities totally outweighed that factor. 10/10 for the Riad Management!
Very warm staff. Close to everything but surprisingly quiet and tranquil. I felt like I was home. Will definitely stay there again on my next trip to Marrakech.
Quaint and authentic. Great location. Excellent restaurant with nightly live music nearby. Easy to explore markets and return to drop off purchases and head back out
Getting to the Riad after 11pm was terrifying. Not being used to all the scooters and of course being the end of Eid and everyone was in the streets, we almost told our driver to take us back to the airport.
However, what a wonderful surprise once the door was opened. Beautiful inside with a lovely roof terrace. Staff were amazing, especially the Manager, who was extremely helpful and had our breakfast ready early on our departure so that we would be on time to catch our train. Nothing was too much trouble for him. Thank you for a great stay.
I really enjoyed this riad. I ended up here because the other riad I booked, canceled my paid reservation without an explanation. After speaking with hotels.com, they booked Riad Al Jana for me. I'm so glad they did because this was a better place to stay. The staff was friendly and the hotel was nice, quiet, and clean. This was my first time to marrakesh. Before visiting this city, make sure you have WiFi on your phone because you will get lost. I would also book everything before arriving. Learn about the dirham (Morocco money). Once you get here, people are always trying to figure out how to get money from you.
Authentic and classic Moroccan riad, spacious room and comfortable bed. Great location, just inside the Medina (Old City)
Really appreciate the great service provided and the breakfast was great too.
Had a great stay here - such a quaint riad in the middle of the Medina. The room was clean, a good size and exactly what we needed and the staff were charming and helpful. Breakfast was basic with bread, juice and then something extra that was different each day. It's also quite difficult to find being surrounded by small souks and we got lost a few times! But we had an amazing stay, would definitely recommend.
Verified traveller
6/10 Okay
Cayla, Malaysia
3 Apr 2018
Riad at one end of zouk
Overall satisfied. Have to pre-booked taxi at airport/riad so that the transporter will arrange some one to guide from road side as the riad cannot access directly by car. Only breakfast serve a bit late 7.45am. For those booked early excursion, have to take breakfast outside.
happy to spend time at this riad
staff very friendly
central location inside the Medina
hired with the riad transfer from/to airport on time and profesional
This riat is in the heart of the medina, love and clean the beast part is the staff the are there to help you and you fill is real. The places require some investment to give the experience and excellent start, if you stay for only couple of nights is lovely.
Highly recommend if you seek a genuine small family type Riad. Such care taken over the small
Things. Delicious food and on 2 special occasions the table was beautifully laid and dinner 5 Star
Thank you for a wonderful stay
Staff par excellent