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View all photos for Executive Suite

Executive Suite

Executive Suite

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Living area

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking

Standard Double or Twin Room, 1 Bedroom, Non Smoking

Standard Double or Twin Room, 1 Bedroom, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Marrakech

Medina stay.With a stay at this Medina riad, you'll be steps from Ben Youssef Mosque and Dar Bellarj. Jemaa el-Fnaa and Almoravid Koubba are also within half a mile (1 km).
View more Riads in MarrakechOpens in a new window

What's nearby

  • Marrakech Museum - 3 min walk - 0.3 km
  • Le Jardin Secret - 4 min walk - 0.4 km
  • Jemaa el-Fnaa - 11 min walk - 1.0 km
  • Bahia Palace - 19 min walk - 1.6 km
  • Majorelle Garden - 5 min drive - 3.5 km

Getting around

  • Marrakech Central Station - 18 min drive
  • Menara Airport (RAK) - 24 min drive

Restaurants

  • ‪Nomad - ‬6 min walk
  • ‪Café des Épices - ‬6 min walk
  • ‪Le Jardin - ‬2 min walk
  • ‪Ristorante I Limoni - ‬5 min walk
  • ‪Terrasse des Épices - ‬3 min walk

About this property

Riad Al Jana

5-star luxury riad near Jemaa el-Fnaa, connected to a shopping center
There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this riad measures 108 square feet (10 square meters) and includes conference space. An area shuttle within 69 km and an airport shuttle (available 24 hours) are available for a fee. An indoor pool, a rooftop terrace, and spa services are also featured at the luxury Riad Al Jana. The riad can provide concierge services and wedding services. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Marrakech riad.

  • 6 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Built in 1495
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Smoking in designated areas
Riad Al Jana offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and bathrobes. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. This Marrakech riad provides complimentary wired and wireless Internet access. Bathrooms include showers with jetted bathtubs, slippers, designer toiletries, and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Secured uncovered self parking on site (MAD 90 per day)
  • 24-hour offsite parking within 820 ft (MAD 60 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 69 km
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 2 restaurants and 2 coffee shops
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Indoor pool
  • Motorized watercraft
  • Shopping
  • Spa services

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 1000
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Al Jana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MAD 250.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: MAD 180 (one-way)
  • Airport shuttle transfer per child: MAD 180 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 180 per room (one way)
  • Uncovered self parking fee: MAD 90 per day
  • Nearby parking fee: MAD 60 per day(820 ft away; open 24 hours)
  • Late check-out fee: MAD 1000 (subject to availability)
  • Rollaway bed fee: MAD 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 15 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, Mastercard, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Proof of marriage is required only for Moroccan couples.

We should mention

  • Pool access available from 10:00 AM to 7:30 PM.
  • Reservations are needed for massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Riad Al Jana Riad
Al Jana Marrakech
Riad Al Jana
Riad Al Jana Marrakech
Riad Al Jana Hotel Marrakech
Riad Al Jana Marrakech
Riad Al Jana Riad Marrakech

Riad Al Jana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 241 reviews" "
Rating 8 - Good. 81 out of 241 reviews" "
Rating 6 - Okay. 21 out of 241 reviews" "
Rating 4 - Poor. 4 out of 241 reviews" "
Rating 2 - Terrible. 2 out of 241 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Farida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The riad is really nice and muhammed and Younis are very helpful, met us at the end of the road as taxi wont go to the riad due to narrow road and they helped with the luggage. They were very kind and gave us a map and told us about the area and where everything is. The riad is very clean, breakfast is quite good. The area the riad is a bit secluded and someone like me who has very little sense of direction could end up getting lost.
Stayed 7 nights in Jul 2023

10/10 Excellent

Philip, Newport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdou and his team were brilliant. Couldn’t help enough, even coming to collect us from the taxi drop off and arranging a late night meal. Riad was right at the top of the medina and souks, and had air con for 40 degrees in august Great location to visit the souks and medina, and a great oasis to come back to at the end of the day.
Stayed 2 nights in Aug 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

10/10 Excellent

MelCardenas, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Al Jana is very well located and easy to get to. Although literally next door to the hustle and bustle of the medina, it was an oasis of tranquility. The staff was lovely and helpful and each day we had a different local treat baked and freshly squeezed orange juice for breakfast :) would definitely recommend staying in there.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
this property was ok for a quick night stay but the room was extremely small. Good value for the cost. It was a difficult property to locate within the Medina and we got lost trying to find our way back from dinner and some locals led us on a wild goose chase which left us a bit rattled.
Stayed 1 night in Nov 2019

10/10 Excellent

MONICA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We had a great stay at this riad. It was in the medina near some really nice restaurants; everything was clean; the room was cosy; and the staff were incredibly friendly and helpful with all of our requests. The only thing I would say is that our room didn't have enough space to open our luggage comfortably without tripping over it, and the breakfast was meager in comparison to other riads we stayed at in Morocco. Other than that - a great place to stay! Would definitely stay here again.
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Liked closeness to Cafe Arab, secret garden didnt like reception, out of the way
Stayed 4 nights in Apr 2019

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The best aspect of this venue is the superb hospitality, friendliness and helpfulness of ALL staff members. They went out of their way to make us feel welcome, comfortable and guided us very well. Though the venue is a little away from the main thoroughfare, all the in-house facilities totally outweighed that factor. 10/10 for the Riad Management!
Stayed 4 nights in Dec 2018

10/10 Excellent

Jessie

Liked: Cleanliness, property conditions & facilities, room comfort
The room is a bit small for 3 people but everything else is great! The staff are friendly, helpful and patient.
Stayed 2 nights in Nov 2018

10/10 Excellent

Yesenia, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm staff. Close to everything but surprisingly quiet and tranquil. I felt like I was home. Will definitely stay there again on my next trip to Marrakech.
Stayed 9 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and authentic. Great location. Excellent restaurant with nightly live music nearby. Easy to explore markets and return to drop off purchases and head back out
Stayed 3 nights in Aug 2018

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not To Be Missed
Getting to the Riad after 11pm was terrifying. Not being used to all the scooters and of course being the end of Eid and everyone was in the streets, we almost told our driver to take us back to the airport. However, what a wonderful surprise once the door was opened. Beautiful inside with a lovely roof terrace. Staff were amazing, especially the Manager, who was extremely helpful and had our breakfast ready early on our departure so that we would be on time to catch our train. Nothing was too much trouble for him. Thank you for a great stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed this riad. I ended up here because the other riad I booked, canceled my paid reservation without an explanation. After speaking with hotels.com, they booked Riad Al Jana for me. I'm so glad they did because this was a better place to stay. The staff was friendly and the hotel was nice, quiet, and clean. This was my first time to marrakesh. Before visiting this city, make sure you have WiFi on your phone because you will get lost. I would also book everything before arriving. Learn about the dirham (Morocco money). Once you get here, people are always trying to figure out how to get money from you.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, friendly staff and great atmosphere. Absolutely loved it
Stayed 1 night in May 2018

10/10 Excellent

Ryan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Choice in Marrakech
Authentic and classic Moroccan riad, spacious room and comfortable bed. Great location, just inside the Medina (Old City) Really appreciate the great service provided and the breakfast was great too.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Had a great stay here - such a quaint riad in the middle of the Medina. The room was clean, a good size and exactly what we needed and the staff were charming and helpful. Breakfast was basic with bread, juice and then something extra that was different each day. It's also quite difficult to find being surrounded by small souks and we got lost a few times! But we had an amazing stay, would definitely recommend.

6/10 Okay

Cayla, Malaysia

Riad at one end of zouk
Overall satisfied. Have to pre-booked taxi at airport/riad so that the transporter will arrange some one to guide from road side as the riad cannot access directly by car. Only breakfast serve a bit late 7.45am. For those booked early excursion, have to take breakfast outside.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It is extremely value for money in the the Médina and the service from the counter guy (sorry, I don’t know his name) is good.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so helpful and friendly. I would stay there again.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy to spend time at this riad staff very friendly central location inside the Medina hired with the riad transfer from/to airport on time and profesional
Stayed 3 nights in Mar 2018

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great hotel. Clean. Helpful staff. Fascinating location. Definitely recommend.
Stayed 2 nights in Feb 2018

10/10 Excellent

Gabriel, brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position
This riat is in the heart of the medina, love and clean the beast part is the staff the are there to help you and you fill is real. The places require some investment to give the experience and excellent start, if you stay for only couple of nights is lovely.
Stayed 10 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold nights in Marrakesh
Highly recommend if you seek a genuine small family type Riad. Such care taken over the small Things. Delicious food and on 2 special occasions the table was beautifully laid and dinner 5 Star Thank you for a wonderful stay Staff par excellent
Stayed 10 nights in Dec 2017

10/10 Excellent

edlyn, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad in the middle of souks
Good breakfast. Friendly staff. Good location. Safe! Overall is good!
Stayed 1 night in Dec 2017