2/10 Terrible
Verified traveller
Travelled with group
Dec 21, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience- Avoid this hotel
My stay at this hotel was nothing short of awful. At the end of my stay, I was overcharged for the city tax despite having a confirmation email from Hotels.com clearly showing the amount due. The staff refused to honor it, which felt dishonest and left a bad final impression.
The hotel itself is extremely noisy. A rooster crowed loudly every night, and it sounded like it was right next to my ear. It was impossible to sleep with the constant noise, which completely ruined the experience. Combined with the dated and dusty rooms, it felt more like a poorly maintained hostel than a hotel. The property desperately needs renovations and a thorough cleaning.
The breakfast was disappointing and inadequate. It consisted of just two small pieces of bread, a dry, sweet bun, a tiny portion of yogurt, and a small glass of orange juice that wasn’t even filled. When I politely asked for a refill, I was refused. It was insulting.
To make matters worse, the heating/air conditioning was broken, and the worker at the hotel was downright creepy. He seemed to be watching us all the time, monitoring what we were doing, and even followed us to the supermarket in a suspicious manner. This made us feel extremely uncomfortable throughout our stay.
On top of all this, the worker at check in didn’t speak English at all, making communication a nightmare.
Overall, this hotel was a complete letdown. I would never stay here again and wouldn’t recommend it to anyone.
Verified traveller
Stayed 2 nights in Dec 2024