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Ibis Marseille Centre Gare Saint Charles

3.0 star property
3-star eco-certified hotel near La Vieille Charite

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Photo gallery for Ibis Marseille Centre Gare Saint Charles

Property grounds
Exterior
Premium bedding, desk, blackout drapes, soundproofing
Exterior
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

Map
Square Narvik, Esplanade Saint Charles, Marseille, Bouches-du-Rhone, 13001
  • Old Port of Marseille
    ‪3 min drive‬
  • Museum of European and Mediterranean Civilisations
    ‪4 min drive‬
  • Notre-Dame de la Garde
    ‪6 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 13 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium Room, 1 Double Bed with Sofa bed

Premium Room, 1 Double Bed with Sofa bed

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Room, Multiple Beds

Premium bedding, desk, blackout drapes, soundproofing

Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Marseille

Heart of Marseille.Your stay at this 1st Arrondissement hotel places you within 2 miles (3 km) of La Vieille Charite and Old Port of Marseille. Fort Saint Jean and Museum of European and Mediterranean Civilisations are also within 2 miles (3 km).

What's nearby

  • Old Port of Marseille - 3 min drive - 2.2 km
  • Museum of European and Mediterranean Civilisations - 4 min drive - 2.9 km
  • Le Dôme - 4 min drive - 2.9 km
  • Grand Port Maritime de Marseille - 5 min drive - 3.4 km
  • Notre-Dame de la Garde - 6 min drive - 4.5 km

Getting around

  • Marseille Saint Charles Station - 8 min walk
  • Réformés-Canebière Metro Station - 8 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Starbucks Gare de Saint Charles - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Café de France - ‬5 min walk
  • ‪Il Cafe Di Roma - ‬6 min walk
  • ‪Espressamente Illy - ‬9 min walk

About this property

Ibis Marseille Centre Gare Saint Charles

3-star eco-certified hotel near La Vieille Charite
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1776 square feet (165 square meters) and includes conference space. A library, a terrace, and an arcade/game room are also featured at the eco-certified Ibis Marseille Centre Gare Saint Charles.

This 3-star Marseille hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 5 levels
  • 1776 sq ft of conference space
  • 165 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ibis Marseille Centre Gare Saint Charles offers 172 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 26-inch LCD televisions come with premium digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 4:00 AM to 10:00 AM for a fee: EUR 13.90 for adults and EUR 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 26-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.90 for adults and EUR 6.95 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Marseille Gare Saint Charles
Ibis Marseille Centre Gare Saint Charles Hotel
Ibis Gare Saint Charles Hotel
Ibis Marseille Centre Gare Saint Charles
Ibis Gare Saint Charles
Ibis Marseille Gare Saint Charles Hotel Marseille
Ibis Marseille Centre Gare Saint Charles Hotel
Ibis Marseille Centre Gare Saint Charles Marseille
Ibis Marseille Centre Gare Saint Charles Hotel Marseille

Ibis Marseille Centre Gare Saint Charles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 355 out of 1005 reviews
Rating 8 - Good. 422 out of 1005 reviews
Rating 6 - Okay. 138 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at ibis Marseille Centre Gare Saint Charles! The hotel and its facilities were clean and well-kept. Our room was clean and had everything we needed. The staff were very friendly and answered our questions about our scheduled train ride. While smoking is very common in Europe, it is good to keep in mind (especially if you or your young children are sensitive to the smell) that some cigarette smoke may come through your window from the café below - we didn’t mind too much ourselves. The best feature of the hotel is that it is steps away from Gare Saint-Charles station (major train station) which is extremely convenient if you have an early-morning train ride like we did!
Stayed 1 night in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel to be recommrnded
Clear hotel. Very convenient if you have to travel by train after your stay.
Stayed 4 nights in Dec 2024

8/10 Good

barfi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibis has a quiet and safe environment. The staff are very nice and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sozanne

Stayed 1 night in Oct 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, efficient hotel. Good location next to the train station. Staff was friendly and helpful. Wonderful recommendation for dinner! Rooms need more outlets/usb ports. Hair dryer needs updating. Otherwise, high marks!
Stayed 1 night in Oct 2024

8/10 Good

Fania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most convenient location to access the train station, the staff was at some point overwhelmed, and the wait to have service seemed a bit long. The bar downstairs is convenient. I have to note that the shower/shampoo soap in my room was water down,
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

Roger, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel offers food, beverage, quiet room
Stayed 4 nights in Sep 2024

8/10 Good

Zerrouk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Sanidhya

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awkward bathroom layout
The new-since-we-were-there-in-2023 curtains are good, There are of a blockout dark grey colour and they fill the window opening. This time we had a bathroom were the shower was next to the bathroom door which made maneuvering in and out of the shower somewhat difficult, even for the not-large person in our room.
Stayed 3 nights in Sep 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small but the hotel was conveniently located right next to the main train station whoch was a priority for me. I only spent one night. It would have been great if I could have left my luggage at the front desk but instead they offered lockers that you had to pay for.
Stayed 1 night in Jul 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, super friendly staff, nice vibe ! Recommended
Stayed 1 night in Aug 2024

6/10 Okay

James

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jane, Mont-roig Del Camp

Liked: Cleanliness, staff & service, property conditions & facilities
A bit difficult for us to find but we just needed to open our eyes
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

PETER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Foose &

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently closed to the train station. Nice staff. Nice restaurant. Convenient late hours bar with food. The only problem was that the third bed was wet and we keep getting water from who knows where. But it wasn't a big deal. We ended up staying two nights.
Stayed 1 night in Jul 2024

8/10 Good

Christian, Federal Way

Liked: Cleanliness, staff & service
Great deal for a night literally across the street from the train station. Clean enough, quiet, small but for the price much better than the old options. Toilet did not work though.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Gare
The restaurant in the hotel is again a restaurant rather than a burger joint, which is a Good Thing as the Asian restaurant in the gare has closed down. We avoid going out and about in the streets around the gare in the evening so a decent restaurant in the hotel is welcome.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the train station
Stayed 1 night in Jun 2024

8/10 Good

Baris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to city center and next to central station where you can use the subway or buses in city. Also connection with other cities of France and nearby airport can be made easily from here. Rooms are normal but the worst thing is there's no plug on neither headboard of the bed or inside the bathroom. Only under the desk. Overall, it was an efficient stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location for Gare Marseille St Charles. The hotel is super quiet and also a great option for someone like me, travelling alone, I could eat in and not have to brave the streets around which are quite busy.
Stayed 1 night in Jun 2024