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Sofitel Marseille Vieux Port

5.0 star property
Family-friendly 5-star hotel near Prado Beach

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Photo gallery for Sofitel Marseille Vieux Port

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
View from property
View from room
View from property
Food court

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
36 Boulevard Charles Livon, Marseille, Bouches-du-Rhone, 13007
  • Old Port of Marseille
    ‪11 min walk‬
  • Museum of European and Mediterranean Civilisations
    ‪4 min drive‬
  • Grand Port Maritime de Marseille
    ‪6 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed (Fitness and Sofitel Spa)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Queen Bed (Fitness and Sofitel Spa)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Queen Bed, Balcony, View

  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Fitness and Spa Access)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 2 Single Beds (Fitness and Spa Access)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, View (Opera Suite)

Suite, 1 King Bed (Opera Suite)

Suite, 1 King Bed, View (Opera Suite)

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, View (Fitness and Sofitel Spa)

View from room

Luxury Room, 1 Queen Bed, View (Fitness and Sofitel Spa)

  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Room, 1 Queen Bed, Terrace, View (Fitness and Sofitel Spa)

Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Room, 1 Queen Bed, Terrace, View (Fitness and Sofitel Spa)

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Marseille

Seaside stay .With a stay at this 7th Arrondissement hotel, you'll be within half a mile (1 km) of Old Port of Marseille and 3 miles (5 km) of Grand Port Maritime de Marseille. Fort Saint Nicholas and Pharo Palace are also within half a mile (1 km).

What's nearby

  • Pharo Palace - 5 min walk - 0.5 km
  • Catalan Beach - 6 min walk - 0.6 km
  • Old Port of Marseille - 11 min walk - 0.9 km
  • Museum of European and Mediterranean Civilisations - 4 min drive - 3.1 km
  • Grand Port Maritime de Marseille - 6 min drive - 4.1 km

Getting around

  • Arenc Euroméditerranée Station - 4 min drive
  • Vieux-Port Station - 15 min walk
  • Marseille - Provence Airport (MRS) - 21 min drive

Restaurants

  • ‪Patisserie Confiserie le Trianon - ‬4 min walk
  • ‪Les Akolytes - ‬6 min walk
  • ‪La Plage - ‬6 min walk
  • ‪Restaurant du Rowing Club - ‬3 min walk
  • ‪Rowing Club de Marseille - ‬3 min walk

About this property

Sofitel Marseille Vieux Port

Family-friendly 5-star hotel near Prado Beach
Sofitel Marseille Vieux Port offers its guests a full-service spa and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel Marseille Vieux Port. Parking is available for a fee.

This 5-star Marseille hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1975
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Sofitel Marseille Vieux Port offers 134 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 32 per night)
  • Valet parking on site (EUR 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 31 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • HDTV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Access to the spa facility is available by reservation only and subject to availability. Guests are required to reserve a time slot at the spa reception.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 31 per person
  • Self parking fee: EUR 32 per night
  • Valet parking fee: EUR 32 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Hotel Marseille Vieux Port
Sofitel Marseille Vieux Port
Marseille Sofitel
Sofitel Marseille Vieux-Port Hotel Marseille
Sofitel Marseille Vieux Port Hotel
Sofitel Marseille Vieux Port Hotel
Sofitel Marseille Vieux Port Marseille
Sofitel Marseille Vieux Port Hotel Marseille

Sofitel Marseille Vieux Port Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 494 out of 733 reviews
Rating 8 - Good. 159 out of 733 reviews
Rating 6 - Okay. 51 out of 733 reviews
Rating 4 - Poor. 16 out of 733 reviews
Rating 2 - Terrible. 13 out of 733 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing view of the port from our room. It was a decent walk to the dining and shopping area. Everyone at the hotel was extremely nice and helpful. Only one little complaint was the water during our shower was a bit inconsistent-extremely hot back to normal. Overall ,we had a great stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

ADOU MARC

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great service and so clean. They surprise us all the time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lovely view of the old port as it is located down one of the sides. This location also means that it's quieter at night. The staff were very professional and courteous. The room was a good size; I enjoyed the balcony.

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Adriana, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, walking distance of restaurants and Old Port
Stayed 1 night in Oct 2024

10/10 Excellent

catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Vlad

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

H

Liked: Cleanliness, staff & service, amenities
The reason I didn't rate it high in cleanliness, The pool and the spa definitely need work. There were tiles missing in the spa. I don't think all of the Jets were working. It definitely doesn't look like the spot on the web page. And the outdoor pool had slime all around the water line. I didn't go in because it didn't look like they clean it on a regular basis. In my room the skirt to the bed had spots on it, but the actual bed and sheets were perfectly clean. The bathroom seemed very clean and the towels were amazing!! I was unaware of a deposit required for each night even though I had paid for my room in full. So that was a bit of a surprise and I'm still waiting for the refund on that. The breakfasts were delicious. And the portions for room service are huge!! The food was really good. I had a view of the port with my own terrace. The terrace had two lounge chairs and room for a breakfast table and chairs. That was a nice plus! Overall, it was a really fantastic experience. There was a gentleman that helped me with dinner reservations. Unfortunately, I don't remember his name but he was very helpful and kind and his reservation recommendation was spot on. Thank you
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
I think this hotel is not good for high class visitors but it was acceptable level for general people.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at the rooftop bar from Breno. Thank you very much for making us feel welcome and your cocktail recommendations. We had delicious breakfasts each morning, and Nour was very friendly and attentive. We cannot wait to come back
Stayed 3 nights in Jun 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the Sofitel
Stayed 1 night in Jun 2024

10/10 Excellent

cheung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 5 star hotel, super service
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Lila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are amazing but the “upgrade” they sold us was to a very noisy side of the hotel. We didn’t sleep - it was loud until 5am
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the old port and walkable to restaurants and shops
Stayed 4 nights in Jun 2024

8/10 Good

Laurel

Travelled with family
Not really a 5 star hotel. The main restaurant was fully booked the first night we were there and closed the next two nights. The bar menu was good, but not available on one night. One of our rooms experienced a flood in the shower where the drain was clogged with an incredible amount of hair. Water actually leaked into the next room. No bellman, and lack of expected 5 star service. Other than that, the rooms were comfortable and the location was good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Great unobtrusive service. Will stay there again next time I come to Marseilles
Stayed 2 nights in May 2024

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities
Excellent hotel, Anna on reception is superb. Greg
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Not great for seniors
Stayed 3 nights in Apr 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael S

Stayed 9 nights in Feb 2024

10/10 Excellent

Michelle, Des Plaines

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the best hotel and staff
Stayed 1 night in Nov 2023