The short story--the staff does not know how to handle issues.
It is extremely hot in Denmark compared to normal--upwards of 90 degrees Fahrenheit. Unfortunately, no hotel has air conditioning because they normally don't deal with temperatures this high. Although hot, the two other hotels we stayed in prior were accommodating enough to provide fans in the room and cooling towers on request. Udisgten handled things differently.
Largely, check in was successful. We noticed the room did not have a fan and asked the owner if we could have one. She said if she had a fan it would be in her room and suggested we keep the window open to let in the breeze. This worked well enough during the day. However, when it came time to sleep, we noticed that our non-smoking room, in a non-smoking hotel, was situated right by the outdoor lounge area--yes, there was a little noise but the real problem was people smoking just outside our open window. The smoke could be visibly seen entering our room. My wife has asthma and issues breathing if exposed to smoke for too long. After realizing the smoking was going to go on for a while, I walked over to the office and explained the situation to one of the attendants. She said she would ask the guest to stop smoking. I thanked her but pointed out that it would probably be a recurring circumstance and asked if there was another room we could switch to. Unfortunately, they were booked up for the evening. I asked if there was a room they could switch us