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Palace Hotel Tokyo

5.0 star property
5-star luxury hotel near Imperial Palace East Gardens

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Photo gallery for Palace Hotel Tokyo

Executive lounge
Property entrance
Separate tub and shower, rainfall showerhead, free toiletries
Lunch and dinner served, French cuisine
Chapel
Reviews
9.8

Exceptional

Popular amenities

  • Restaurant
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Laundry
    LaundryLaundry
  • Parking available
    Parking availableParking available

Explore the area

Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Popular LocationImperial Palace East Gardens1 min walk
  • Popular LocationTokyo Imperial Palace11 min walk
  • Popular LocationTokyo Dome4 min drive
  • AirportTokyo (HND-Haneda)30 min drive

Room options

Grand Deluxe Twin Room

  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Chiyoda Suite Room

  • 80 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Club Deluxe Twin Room with Balcony

  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Grand Deluxe King Room with Balcony

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe King Room with Balcony

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe King Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Club Deluxe King Room with Balcony

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Garden Suite Room

  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Suite Room

  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Premier Suite King

  • 90.1 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe Twin Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Room with Balcony

  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Premier Suite Twin

  • 90 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe King Room with Balcony

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Park Suite

  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Terrace Suite

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Tokyo

City center stay.At this Chiyoda hotel, you'll be within a 5-minute walk of Imperial Palace East Gardens and Wadakura Fountain Park. Museum of the Imperial Collections and Masakado Kubizuka are also within half a mile (1 km).

What's nearby

  • Imperial Palace East Gardens - 1 min walk
  • Tokyo Imperial Palace - 11 min walk
  • Tokyo International Forum - 15 min walk
  • Nippon Budokan - 3 min drive
  • Tokyo Dome - 4 min drive

Getting around

  • Otemachi Station - 7 min walk
  • Tokyo Station - 8 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪玄米カフェ 実身美 - ‬3 min walk
  • ‪The Palace Lounge - ‬1 min walk
  • ‪はせがわ酒店 パレスホテル東京店 - ‬2 min walk
  • ‪もうやんカレー 大手町 - ‬2 min walk
  • ‪Sweets & Deli - ‬3 min walk

About this property

Palace Hotel Tokyo

5-star luxury hotel near Imperial Palace East Gardens
Palace Hotel Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Palace Hotel Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 284 guestrooms or units
  • 23 levels
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2012
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Palace Hotel Tokyo offers 284 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Evian SPA TOKYO has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 3300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: JPY 5819 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable/satellite channels
  • DVD player
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Renovations and closures

The following facilities or services will be unavailable from August 19 2024 to August 20 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5819 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 892 out of 1002 reviews" "
Rating 8 - Good. 82 out of 1002 reviews" "
Rating 6 - Okay. 16 out of 1002 reviews" "
Rating 4 - Poor. 7 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Oliver Ewald

Stayed 4 nights in Mar 2024

10/10 Excellent

Kevin, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot internationally for work, and i am not too restricted by my company’s travel budget for international travel, and i can honestly say this is the nicest hotel (for business) from top to bottom that I have ever stayed in the world. If i had to list a complaint, i just dont think I could conjure one.
Stayed 4 nights in Feb 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional stay! We stayed a week for the Tokyo Marathon and we couldn’t be more happy with the location and hotel it’s self. It is truly 5 stars! Will be returning with the family!
Stayed 6 nights in Feb 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and impeccable cleanliness. Such a lovely place.
Stayed 5 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
Stayed 2 nights in Feb 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, outstanding service, and even if I tried, I don't think I could find a single thing to not be happy about. Stayed here 3 nights at the start of our trip and stayed at the Four Seasons Marunouchi for our last night of the trip. If you are trying to decide between the two, I would highly recommend you choose the Palace. Four Seasons was great...The Palace was better.

10/10 Excellent

Hua, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best choice for a short stay in Tokyo
Stayed 2 nights in Feb 2024

10/10 Excellent

JOEL, New York

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay in Palace Hotel Tokyo. Staffs are kind, atmosphere is great and restaurants are wonderful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Emily

Stayed 2 nights in Jan 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Angela

Stayed 1 night in Dec 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

william

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 2 nights in Nov 2023

10/10 Excellent

joel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opulence and Fabulous Service
The best hotel I've ever stayed at by a decent margin. View from 23rd floor over the Palace grounds were fabulous. Everyone there is exceedingly friendly and helpful. The food was world class, the entire experience was magical, can't wait to return someday.
Stayed 6 nights in Nov 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful time
It was my 5th stay in the past 3 years. I and my family had a wonderful time. Will be there again in January 24.
Stayed 2 nights in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is perfect!
Stayed 1 night in Oct 2023

10/10 Excellent

jian

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience !
Stayed 2 nights in Sep 2023

10/10 Excellent

Shakil

Stayed 3 nights in Oct 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a couple of nights at the end of our trip before heading home. This is not a budget option but you do get what you pay for here and it is an absolutely superb hotel. Comfort, dining, bars, staff - all at the top end for a hotel of this size. The East Gardens of the Imperial Palace are a five minute walk away and Ginza and Tokyo station are 5-10 on foot. We had one evening meal in the Japanese restaurant (Wadakura) and it was a real highlight in terms of quality and service. Are there cheaper options? Of course. Does it expose you to a more street level, day to day Tokyo? Obviously not. But it does what is says on the tin and if you are looking for a night or two of world class hotel done Japanese style this is a sure thing.

10/10 Excellent

hangpyo, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Club lounge staffs were very very very kind
Stayed 2 nights in Sep 2023

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel and room. Service was incredible!
Stayed 2 nights in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at many upscale hotels, but none have matched the service we received at the Palace Hotel. We would definitely stay here again.
Stayed 3 nights in Jul 2023