Ratings based on 29 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Fantastic service!
Posted Jun. 17, 2024 on HotelsCarmella was wonderful and made sure we got what we needed. She definitely made two tired travelers feel right at home.
Comment from Hotel Management
Jun. 17, 2024 by Carmela, Hotel Management
Thanks a lot,see you soon.
by A traveller
We enjoyed our stay.
Posted Nov. 8, 2019 on HotelsThe hotel was located just outside the main town area but was a short walk. Parking is an issue. Very nice breakfast and view across the street. Our room was quite warm because they changed the air system to heat. We enjoyed our stay otherwise.
Comment from Hotel Management
Nov. 8, 2019 by rosanna, Hotel Management
Dear guest, we are glad you enjoyed yr stay and we thank you.
You are welcome.
by A traveller
A wonderful experience
Posted Oct. 9, 2018 on HotelsWe enjoyed our stay at Casalnuovo. We were especially pleased with the personal and helpful service they provided. The staff went out of their way (literally) to assist with some complicated bus info and they actually drove us out of town to catch the bus to our next destination and waited for the bus to arrive to make sure it went smoothly. We were very grateful. The hotel was clean, quiet and spacious. It was wonderfully situated for walking to the nearby Sassi area and for grocery shopping. I would stay there again and would recommend this hotel.
Comment from Hotel Management
Oct. 10, 2018 by Rosanna, Hotel Management
Dear guest, we are happy you enjoyed yr stay and we hope to welcome you again.
Regards.
Recommended
for Everyoneby Gerry from Ontario Canada
Interesting hotel in a unique location
Posted Jun. 3, 2014 on Expedia
Pros: Friendly and helpful staff, great location, quiet rooms. Having breakfast on the terrace overlooking the Sassi is a great way to start the day.
Cons: A lock box in the room would help.
Location: Sassi cave development.
The hotel is designed as a cave similar to the Sassi of Matera. It is adjacent to the Sassi caves allowing you to easily walk there. They have a terrace overlooking the site. There are large sitting areas in the lobby with all the rooms entering off those areas.
Recommended
for Everyoneby Peggy from Arizona
Just steps away from Sasso, a unique place
Posted Oct. 9, 2013 on Expedia
Pros: We were four females in a quad room. 1 bed & 1 bunk. Also had a small table with 4 chairs & a kitchenette
Location: We were nearby a plaza with shops, etc. but everyplace in Italy requires a lot of walking! We visited churches, caves & food places.
The staff of two people were pleasant, helpful & fun. The concierge was extremely knowledgeable of Matera as well as many of the surrounding towns. He willingly contacted some Communes to obtain hours & days of operation.
by Juliana
Amazing!
Posted Sep. 12, 2012 on HotelsEven though there was a confusion with our reservation, the staff was friendly and helpful and sorted out the problem really quickly and we had a lovely room.
by A traveller
Posted Aug. 29, 2023 on Expedia
Bellissime camere, disponibilità, gentilezza; abbiamo dormito benissimo e ottima colazione. La posizione è perfetta per visitare Matera e parcheggiare.
by A traveller
Posted Jan. 2, 2023 on Expedia
Accoglienza ottima.....
by A traveller
Posted Jul. 15, 2022 on Hotels
La residence n est pas a la hauteur de l information, vieillot, moisissures dans la salle de bain, la fenêtre impossible de rester ouverte elle donne sur la rue,si j avais prevu de manger dans la chambre une misérable petite casserole. Je ne conseille pas l établissement.
Lucia.baldassarre
by A traveller
Posted Dec. 17, 2019 on Expedia
Gradevole la saletta della piccola colazione, che si trova in un albergo a 20 metri di distanza. Da un terrazzino di questo albergo c’e una vista bellissima su Matera. In base alla foto di questa vista pensavo fosse questa la struttura.Nella stanza l’unica finestra dava su un muro scuro.