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Kamisuwa Onsen Hotel Shinyu

3.0 star property
Ryokan with free parking, steps from Lake Suwa Geyser Center

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Photo gallery for Kamisuwa Onsen Hotel Shinyu

Top Floor Suite 7F, Non Smoking | Bathroom
Public bath
View from property
Hot springs
Universal Semi Suite 5F, Non Smoking | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
2-6-30 Kogandori, Suwa, Nagano-ken , 392-0027
  • Sanritsu Hattori Museum of Arts
    ‪4 min walk‬
  • Katakura Hall
    ‪5 min walk‬
  • Onsenji Temple
    ‪9 min walk‬
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪37 min drive‬

Room options

View all photos for Top Floor Suite 7F, Non Smoking

Top Floor Suite 7F, Non Smoking

Top Floor Suite 7F, Non Smoking

  • 80 sq m
  • Lake view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Large Twin Murphy Beds

View all photos for Universal Semi Suite 5F, Non Smoking

Universal Semi Suite 5F, Non Smoking

Universal Semi Suite 5F, Non Smoking

  • 55 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Murphy Beds

View all photos for [Anei] Japanese Room (10 tatami) Non Smoking

[Anei] Japanese Room (10 tatami) Non Smoking

[Anei] Japanese Room (10 tatami) Non Smoking

  • Sleeps 3
  • 3 Twin Futons

View all photos for Universal Suite 6F, Non Smoking

Universal Suite 6F, Non Smoking

Universal Suite 6F, Non Smoking

  • 75 sq m
  • Lake view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Large Twin Murphy Beds

View all photos for [Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for [Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for [Kakei] Japanese Room (8 tatami) Non Smoking

[Kakei] Japanese Room (8 tatami) Non Smoking

[Kakei] Japanese Room (8 tatami) Non Smoking

  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Hikarigami] Japanese Room (12 tatami) Non Smoking

[Hikarigami] Japanese Room (12 tatami) Non Smoking

[Hikarigami] Japanese Room (12 tatami) Non Smoking

  • Lake view
  • Sleeps 5
  • 5 Twin Futons

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  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (234)
The price is CA $169
per night
CA $186 total
includes taxes & fees
17 Mar - 18 Mar
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About the area

Suwa

Kamisuwa Onsen stay.At this Kamisuwa Onsen ryokan, you'll be steps from Lake Suwa Geyser Center and within a 15-minute walk of Suwashi Kohan Park. Lake Suwa and Suwa Taisha are also within 3 miles (5 km).

What's nearby

  • Suwashi Kohan Park - 11 min walk
  • Lake Suwa - 17 min walk
  • Lake Suwa Geyser Center - 20 min walk
  • Tateishi Park - 3 min drive
  • Suwa Taisha - 4 min drive

Getting around

  • Kamisuwa Station - 10 min walk
  • Komaki Airport (NKM) - 161 min drive

Restaurants

  • ‪まるなかラーメン - ‬3 min walk
  • ‪くらすわレストラン - ‬2 min walk
  • ‪八洲そば店本店 - ‬4 min walk
  • ‪リストランテ アヴァンツァーレ - ‬2 min walk
  • ‪タケヤ味噌 みそ会館 - ‬3 min walk

About this property

Kamisuwa Onsen Hotel Shinyu

3-star ryokan near Suwashi Kohan Park
Kamisuwa Onsen Hotel Shinyu offers its guests spa services, gift shops/newsstands, and a front-desk safe. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Suwa ryokan.

  • 42 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front-desk safe
  • Gift shop
  • Elevator
  • Smoking in designated areas
Kamisuwa Onsen Hotel Shinyu offers 42 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets and complimentary toiletries. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours.

Languages

English, Indonesian, Japanese, Korean, Vietnamese

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Japanese breakfast available for a fee daily 7:00 AM–9:00 AM

Things to do

  • Bicycle rentals
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed available
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Shinyu
Kamisuwa Onsen Shinyu
Kamisuwa Onsen Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Ryokan
Kamisuwa Onsen Hotel Shinyu Ryokan Suwa

Kamisuwa Onsen Hotel Shinyu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 230 reviews
Rating 8 - Good. 70 out of 230 reviews
Rating 6 - Okay. 13 out of 230 reviews
Rating 4 - Poor. 4 out of 230 reviews
Rating 2 - Terrible. 3 out of 230 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful onsen hotel with top notch service.
Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance.
Stayed 1 night in Nov 2024

10/10 Excellent

Carisa

Stayed 2 nights in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location overlooking the lake. The food at the hotel is authentic. There is also the possibility to rent bikes directly at the hotel. Very polite staff.
Stayed 1 night in Nov 2024

8/10 Good

kong hon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Suite on the 7th Floor. It was absolutely amazing, and the view and private bath were well worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated us like royalty. They anticipated our needs and satisfied all of our demands. The hot spring rice, hot, hot hot, and the Japanese breakfast was magnificent. They offered a tour of the four grand shrines,and did an amazing job of explaining everything to us. There was not a vacancy for days on end, and now we can understand why thank you.
Stayed 7 nights in Sep 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. If you are looking for a nice break from hustle of big city and really try ryokan and onsen (with ability to use private onsen) - I would highly recommend it
Stayed 2 nights in Sep 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel has just new renovated. I love the view of the lake. Foods and services are excellent. Would definitely go back if i am in the neighborhood. Parking is also free.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retreat to calm you down
The accommodation was better than expected. The internal balcony made the room more usable and it felt larger than we expected. It was lovely to sit on the balcony to unwind and look at the view. The private dining experience (i think this is standard for those choosing the 1/2 board option) was a highlight. Course after course delughted us. The wait staff were excellent, very attentive and explained things well to us. Their patience was amazing, given our poor to non existent Japanese. It is styled as a health retreat with menus chosen to be healthy and it has facilities such as the very pleasant onsen. highly recommend a stay here.
Stayed 2 nights in May 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary
Satisfying in every way. Staff extraordinary.
Stayed 1 night in Nov 2023

10/10 Excellent

Lai Ka

Stayed 1 night in Nov 2023

10/10 Excellent

ALEXANDER

Liked: Cleanliness, property conditions & facilities, room comfort
Magical place for Your Name fans
This was my first Ryokan experience, and it was incredible. Shinkai used Lake Suwa as the inspiration for Tomorrow in Your Name. As a huge fan of the film, I wanted to visit Suwa to see the place for myself, and wanted to do it while staying at a Ryokan. Shinyu offered a room with a lake view, so it sounded perfect. Every staff member was incredibly friendly. For English speakers, they have all the important information in English and most of the staff spoke English well enough to be able to help you out. Don't worry if you don't speak Japanese! Top tip: if you speak "tourist level" Japanese like me, at dinner, just use English. They have English menus with descriptions of the food and an English speaking staff member will attend to you. I didn't do this, and the staff member passionately explained the origins of the appetisers. I understood almost none of it, and felt very guilty afterwards for letting him speak! After a lovely dinner and relaxing soak in the Onsen, I watched Your Name in front of the lake view. If that sounds perfect to you, do yourself a favour and go! On the way out, I mentioned to a lovely staff member that I came because of Your Name, and she recommended visiting Tateishi Koen before I left. If you're reading this: thank you so much for being thoughtful and recommending that. It was nothing more or less, than a breathtaking view. Fantastic Ryokan in a fantastic location.
Breakfast
Shabu shabu course
Appetisers
Your Name in front of the lake view.
Stayed 1 night in Sep 2023

10/10 Excellent

Tsai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. The food was also good and the pricing is also really affordable

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Suwa
Lovely locations as it’s right where the lake Suwa is, just walk across the road and it’s the lane. And there is a bicycle rental at the lake so it’s perfect place to stay and rent a bicycle for the day to cycle around the lake. 16km to complete a full perimeter of the late. It’s a MUST do, lovely.
Stayed 2 nights in Apr 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful Lake view and we were able to enjoy the tatami beds. Staff was so helpful. We needed to leave before breakfast started so they packed us a breakfast! They also arranged a taxi. Lovely stay
Stayed 1 night in Mar 2023

8/10 Good

MurraySimpkins, Yokosuka, Japan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Like - Professional and courteous and attentive staff. Great Food. Good Onsen. The nearby Clasuwa restaurant was fabulously good. Numerous things to do and see around the lake, and there were thousands of migrating ducks and other birds on the lake. Didn't like - No Lake view as advertised, room otherwise fine, but was in the center of the building. View was 2/3 adjoining wing wall and 1/3 parking lot
Stayed 2 nights in Oct 2020

10/10 Excellent

EdwinChua, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff, cozy establishment with great food. Private reservation onsen is available albeit the price being slightly on the higher side. Has free shuttles to the station making it very accessible. Opposite the hotel is the kamisuwa lake side park with free foot baths. Number of close by restaurants which are of very good quality as well for lunch.
Stayed 2 nights in Feb 2020

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and amazing service
Great stay overall, staff were absolutely amazing and so was the food and private onsen. The only minus is that our room did not have a shower which was very inconvenient if you don’t fancy to have a shower in the public bathroom on the different floor.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

RevDoddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English speaking staff. Private onsen. Vegan food.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Onsen by Lake Suwa
The trip felt very exlcusive and private throughout. We were able to get a booking for a private onsen as I have tattoos. The dinner hall is a setting where guests are in their individual rooms. The bathroom and toilet were a little outdated but overall it was an enjoyable experience.
Stayed 1 night in Nov 2018

8/10 Good

Joe, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure if there is any shuttle bus can be arranged from the train station to the hotel, we have chosen to walk to the hotel from Kami-Suwa station and it took us 15-20mins. We need to pass through a flyover and walk along narrow pedestrian paths which is not easy when you carry bulky luggages. We have stayed in the President suite in the hotel with private onsen, the room is very big, neat and tidy. As we checked in late, we have enjoyed a wonderful dinner in our suite and the private onsen. The breakfast was also excellent. The hotel staff are helpful with smile always, and they arranged us a free shuttle bus to the train station when we left to the train station. Overall it was excellent, however, the check out time is too early at 10a.m and costs applied for later check out.
Stayed 1 night in Aug 2018