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Matsumoto Hotel Kagetsu

3.5 star property
3.5-star spa hotel near Matsumoto Castle

Choose dates to view prices

Photo gallery for Matsumoto Hotel Kagetsu

Property entrance
Public bath
Rooftop terrace
Point of interest
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Spa
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
4-8-9 Ote, Matsumoto, Nagano-ken, 390-0874
  • Matsumoto Castle
    ‪7 min walk‬
  • Matsumoto City Museum of Art
    ‪11 min walk‬
  • Matsumoto Performing Arts Center
    ‪12 min walk‬

Room options

View all photos for Single Room (Main building)

Desk, soundproofing, iron/ironing board, cribs/infant beds

Single Room (Main building)

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room (Main building)

Superior Twin Room (Main building)

Superior Twin Room (Main building)

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room [Main Build.]

Desk, soundproofing, iron/ironing board, cribs/infant beds

Twin Room [Main Build.]

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese room 10 tatami mats(Main building)

Desk, soundproofing, iron/ironing board, cribs/infant beds

Japanese room 10 tatami mats(Main building)

  • 24 sq m
  • City view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building)

  • 24 sq m
  • Canal view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Semi Double Room, Main Building, Non Smoking

Desk, soundproofing, iron/ironing board, cribs/infant beds

Semi Double Room, Main Building, Non Smoking

  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building)

  • 36 sq m
  • City view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Annex Building

Suite, Annex Building

Suite, Annex Building

  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House

Desk, soundproofing, iron/ironing board, cribs/infant beds

Run of House

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 2 Twin Futons

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About the area

Matsumoto

Heart of Matsumoto.You'll find Matsumoto Castle and Matsumoto City Museum of Art within a 15-minute walk of this Matsumoto hotel. Also, Matsumoto Performing Arts Center is within half a mile (1 km) and Alps Park Matsumoto is within 3 miles (5 km).

What's nearby

  • Matsumoto Castle - 7 min walk - 0.6 km
  • Matsumoto City Museum of Art - 11 min walk - 0.9 km
  • Matsumoto Performing Arts Center - 12 min walk - 1.0 km
  • Asama Hot Spring - 4 min drive - 4.1 km
  • Alps Park Matsumoto - 5 min drive - 4.1 km

Getting around

  • Matsumoto Station - 18 min walk
  • Shin Shimashima Station - 25 min drive

Restaurants

  • ‪COFFEE & FOOTBALL 喫茶山雅 - ‬1 min walk
  • ‪喫茶室八十六温館 - ‬1 min walk
  • ‪小松パン店 - ‬1 min walk
  • ‪スタンディング 8オンス - ‬1 min walk
  • ‪しづか - ‬2 min walk

About this property

Matsumoto Hotel Kagetsu

3.5-star spa hotel near Matsumoto Castle
Matsumoto Hotel Kagetsu offers its guests a full-service spa and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Matsumoto Hotel Kagetsu. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Matsumoto hotel.

  • 86 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Matsumoto Hotel Kagetsu offers 86 air-conditioned accommodations with slippers and hair dryers. Televisions come with satellite channels. Bathrooms include bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 深志の湯. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 880 per night)
  • Offsite parking within 295 ft (JPY 880 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2420 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub

Accessibility

  • Elevator

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2200 per night.
  • Cribs (infant beds) are available for JPY 3300.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 per person
  • Self parking fee: JPY 880 per night
  • Nearby parking fee: JPY 880 per night (295 ft away)
  • Crib (infant bed) fee: JPY 3300.0 per night
  • Rollaway bed fee: JPY 2200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Kagetsu
Hotel Kagetsu Matsumoto
Kagetsu Hotel Matsumoto
Kagetsu Matsumoto
Matsumoto Hotel
Matsumoto Hotel Kagetsu
Matsumoto Kagetsu
Matsumoto Kagetsu Hotel
Matsumoto Kagetsu Hotel
Matsumoto Hotel Kagetsu Hotel
Matsumoto Hotel Kagetsu Matsumoto
Matsumoto Hotel Kagetsu Hotel Matsumoto

Matsumoto Hotel Kagetsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 499 out of 855 reviews
Rating 8 - Good. 267 out of 855 reviews
Rating 6 - Okay. 60 out of 855 reviews
Rating 4 - Poor. 24 out of 855 reviews
Rating 2 - Terrible. 5 out of 855 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

dayna

Stayed 1 night in Nov 2024

8/10 Good

Noellie

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean and tidy hotel. The staff were helpful and friendly. The rooms were clean and well appointed. The styling was classical and quite appealing. The hotel has free access to guests for the seperate men's and women's onsens. It also has a rather nice sitting room with a selection of books (in japanese) to read/flick through. The breakfast was a generous buffet with a large variety of hot and cold items from typical japanese fare to more usual western toast and and cereal. We would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Burbank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel. The room was the biggest we had in our entire Japan holiday and very comfortable. All hotel facilities were excellent and the breakfast buffet was outstanding. Could not fault the experience of staying here in any way.
Stayed 1 night in Sep 2024

10/10 Excellent

DOV

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is in an excellent place with proximity to the central castle in the city.
Stayed 3 nights in Sep 2024

6/10 Okay

Yael

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to all attractions. Reception staff is excellent and courteous. Too bad staff at breakfast is unpleasant and unhelpful. When expressed concern about an allergy , response was that this is what they have. The hotel is located in an old building that was renovated and they kept the charm of the old place. .
Stayed 1 night in Oct 2024

10/10 Excellent

ryan

Stayed 2 nights in Sep 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would absolutely stay again
Beautiful hotel and very kind staff
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property, incredibly helpful & friendly staff, very comfortable and clean. The breakfast buffet was great, as well as the attached coffee shop. Onsen was lovely, I have tattoos and emailed the property beforehand to make sure that was fine. Very close to the sights, would recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was totally impressed by the quality and tastefulness of the hotel. It was lovely!
Stayed 2 nights in Sep 2024

10/10 Excellent

Takeshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly English speaking staff.
I was happy to stay one night at the Matsumoto Hotel in Kagetsu. Everything was good, but the room smelled like an old hotel. It has a great location, excellent breakfast and friendly English-speaking staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Matsumoto
Excellent food. Room is OK for the price. Very convenient location!
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with attentive staff Plus is the laundry machines Excellent dinner French Japanese fusion Breakfast was better than expected Close to Matsumoto castle Highly recommended and would visit again
Stayed 1 night in Jul 2024

4/10 Poor

Yu

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great
Lovely olde world hotel with a nice basement bath house. Good breakfast and a great location close to shops, restaurants and the beautiful castle. Pick up from the station at 3pm was a bonus!
Stayed 3 nights in May 2024

10/10 Excellent

Derek, Laguna Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with Traditional Japanese rooms.
Stayed 1 night in May 2024

6/10 Okay

dom

Travelled with partner
Liked: Staff & service
Rooms in main building are a bit dated and dark. Wifi was non existent. Reasonable value for money.
Stayed 1 night in Apr 2024

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay! Our room was gorgeous, the staff were lovely and always willing to make our stay special. Absolutely one of the highlights of our trip!
Stayed 2 nights in Mar 2024

10/10 Excellent

quoc-minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience, welcoming, polite, respectful and helpful staff. Room was perfectly clean and very comfortable, with a nice view of the mountains. Location was convenient, being walking distance to many local restaurants, shops, shrines and the castle.
Stayed 2 nights in Mar 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

KIAN GUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Central to all locations
Stayed 1 night in Feb 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to castle
Nice hotel situated in Matsumoto, close to the castle. Excellent welcome and service from staff throughout the trip. Room was comfortable and clean, although a bit old fashioned. Did not manage to try the public baths, but the breakfast was good.
Stayed 1 night in Jan 2024