Tennen Onsen Matsuyama New Grand Hotel

3.0 star property
3-star spa hotel near Dogo Onsen

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Photo gallery for Tennen Onsen Matsuyama New Grand Hotel

Hiking
Hiking
Single Room, Non Smoking (West Wing)
Hot springs
Reception
Reviews
8.2

Very good

Popular amenities

  • Spa
    SpaSpa
  • Restaurant
    RestaurantRestaurant
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
3-4-10 Nibancho, Matsuyama, Ehime-ken, 790-0002
  • Popular LocationMatsuyama Castle15 min walk
  • Popular LocationDogo Park3 min drive
  • Popular LocationDogo Onsen3 min drive
  • AirportMatsuyama (MYJ)15 min drive

Room options

Single Room, Non Smoking (West Wing)

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Twin Room, Non Smoking (East Wing)

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Matsuyama

Heart of Matsuyama.Your stay at this Matsuyama hotel places you within a 10-minute walk of Saka no Ue no Kumo Museum and Bansuiso. Akiyama Brothers Birthplace and Enkoji Temple are also within half a mile (1 km).

What's nearby

  • Matsuyama Castle Ropeway - 10 min walk
  • Matsuyama Castle - 15 min walk
  • Dogo Park - 3 min drive
  • Shiki Memorial Museum - 3 min drive
  • Dogo Onsen - 3 min drive

Getting around

  • Matsuyama Kume Station - 5 min drive
  • Dogo Onsen Tram Stop - 10 min drive
  • Matsuyama Airport (MYJ) - 15 min drive

Restaurants

  • ‪Trattoria Viola - ‬2 min walk
  • ‪俺のフレンチ 松山 - ‬2 min walk
  • ‪ボルガノ - ‬4 min walk
  • ‪Sicilia シシリア イタリア家庭料理 - ‬1 min walk
  • ‪そば吉本店 - ‬2 min walk

About this property

Tennen Onsen Matsuyama New Grand Hotel

3-star spa hotel near Dogo Onsen
There's a restaurant on site. Public spaces have free WiFi. As a guest of Tennen Onsen Matsuyama New Grand Hotel, you'll find a full-service spa and hot springs. Tennen Onsen Matsuyama New Grand Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Matsuyama hotel is smoke free.

  • 148 guestrooms or units
  • 2 buildings
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Tennen Onsen Matsuyama New Grand Hotel offers 148 accommodations with bathrobes and slippers. 25-inch LCD televisions come with digital channels.

Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

Languages

English, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot springs

Accessibility

  • Elevator

Room amenities

Entertainment

  • 25-inch LCD TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea service at check-in

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsuyama New Grand Hotel
Matsuyama New Grand

Tennen Onsen Matsuyama New Grand Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 155 reviews" "
Rating 8 - Good. 75 out of 155 reviews" "
Rating 6 - Okay. 24 out of 155 reviews" "
Rating 4 - Poor. 5 out of 155 reviews" "
Rating 2 - Terrible. 2 out of 155 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Takahiko

Stayed 1 night in Nov 2023

10/10 Excellent

akio

Stayed 1 night in Nov 2023

8/10 Good

takashi

Stayed 2 nights in May 2023

8/10 Good

ICHIRO

Stayed 1 night in Mar 2022

8/10 Good

KAZUTAKA

Stayed 1 night in Jan 2022

8/10 Good

haruo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

MASAMI

Stayed 1 night in Nov 2021

10/10 Excellent

Makino

Stayed 1 night in Nov 2021

8/10 Good

Kenichi

Stayed 2 nights in Nov 2021

10/10 Excellent

JUNICHI

Stayed 1 night in Sep 2021

10/10 Excellent

YOUICHI

Stayed 1 night in Aug 2021

8/10 Good

Miki

Stayed 1 night in Jul 2021

10/10 Excellent

RURIKO

Stayed 1 night in Jun 2021

4/10 Poor

YOUICHI

Stayed 1 night in Jun 2021

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bath with sauna
Nice room, bath and convenient.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

YOUICHI

Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public bath and convenience store on the ground floor.
Stayed 2 nights in Sep 2019

8/10 Good

Ping Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with refreshing hot spring
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Lee, Australia

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean and tidy. The location was very convenient. The staff were nice but they don't speak English. The pillow was really hard and uncomfortable. The onsen was currently undergoing renovations. The checkin time is pretty late 3pm and then checkout time was to early 10am. Had I known this I would have not booked here to stay.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but good quality hotel. There is a hot bath. Room is sizable for Japan hotel standard. I can open my suitcase while there is still room to walk. Very convenient location. There is a Family Mart right by the hotel. Few minutes walk to shopping street. 15 mins walk to Matsuyama Castle ropeway. About 20 mins by tram to Dogo and Matsuyama Station.
Stayed 1 night in Mar 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - Excellent Spa
Had a great night here. Clean, friendly and close to the town nearby castle
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and good staff
Courteous staff and near shopping area. The room size was ok and the spa downstairs (free for guests, they hold your room key while using it) has 2 tubs and a few shower booths. The bathroom seemed updated and clean. It is far from the Jr station but I managed to walk in abt 20 min or so. Also walkable to Matsuyama castle.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with nice spa. I had a great time there.
Stayed 1 night in Jul 2017