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Comfort Inn Matthews - Charlotte

2.5 star property
Enjoy the free WiFi at this Matthews hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking
Down comforters, pillowtop beds, desk, laptop workspace
Exterior
Seasonal outdoor pool
Down comforters, pillowtop beds, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    3 min drive
  • Sportsplex at Matthews
    5 min drive
  • McAlpine Creek Greenway
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    24 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn & Suites Matthews - Charlotte

Pool
Breakfast included
Parking included
Free WiFi
3.6 out of 5, Good, (1054)
The price is CA $141
per night
CA $158 total
includes taxes & fees
13 Dec - 14 Dec
Quality Inn & Suites Matthews - Charlotte

About the area

Matthews

In Matthews .Within 2 miles (3 km) of this Matthews hotel, you'll find Novant Health Matthews Medical Center and Bowlero Matthews. Sportsplex at Matthews and McAlpine Creek Greenway are also within 3 miles (5 km).

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 2.5 km
  • Sportsplex at Matthews - 5 min drive - 3.8 km
  • McAlpine Creek Greenway - 6 min drive - 5.2 km
  • Bojangles' Coliseum - 11 min drive - 12.2 km
  • SouthPark Mall - 16 min drive - 15.1 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Hibachi Buffet - ‬7 min walk
  • ‪Miki's Restaurant - ‬18 min walk

About this property

Comfort Inn Matthews - Charlotte

Enjoy the free WiFi at this Matthews hotel
Comfort Inn Matthews - Charlotte offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Matthews - Charlotte. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in September and close in October.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1136 reviews" "
Rating 8 - Good. 371 out of 1136 reviews" "
Rating 6 - Okay. 133 out of 1136 reviews" "
Rating 4 - Poor. 76 out of 1136 reviews" "
Rating 2 - Terrible. 46 out of 1136 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

James Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent but no place to sit for breakfast, we ate in our room which was fine
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
All was enjoyable
Stayed 1 night in Sep 2024

2/10 Terrible

Juan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff made the experience tolerable, but between the outdated rooms and building, to the early morning construction, as well as, the power outage, internet going, and the people smoking weed across my room, it wasn't the worst.
Stayed 2 nights in Jul 2024

2/10 Terrible

Doveanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude frint desk attendant.
Stayed 1 night in Aug 2024

8/10 Good

Reagan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff great options for food and shopping in very close proximity. The property is a little older but it look like some renovation was being done. Bathrooms were not in greatest condition but clean.
Stayed 1 night in Aug 2024

4/10 Poor

Katie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very musty and humid. The hallways have glade plugins at every outlet to cover the smell. We had a manager come switch our AC unit to “dry” mode which helped some with the humidity but it was just smelly in the room. The toilet seat was falling off, the towel hook on the door was falling off, there were stains and scrapes on the floors and doors. Just not a great property… Breakfast was ok - run of the mill hotel free breakfast. Bed was very comfy. Great shower pressure. Every employee we interacted with was very kind and friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite courteous
Stayed 5 nights in Aug 2024

10/10 Excellent

Jose

Business traveller
Liked: Amenities
Stayed 2 nights in Aug 2024

6/10 Okay

Naomi

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is quiet and the bed linens are clean.and the AC works. However, it needs updated, the floors are sticky, the carpet is old, the room smells musty, the continental breakfast is food is tasteless and cheap, the eggs and sausage seem like they are frozen then microwaved to get hot. The pool needs cleaning.
Stayed 6 nights in Aug 2024

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Yeimi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kizzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Destiny

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Sterling

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible facility. Filthy bed filthy sheets filthy curtains filthy room. Hotel under construction. Absolurely horrific.
Stayed 3 nights in Aug 2024

4/10 Poor

Bryce, Clayton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wouldn't go back
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special but not dirty very good stay
Stayed 1 night in Aug 2024

8/10 Good

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Clean. Reasonable. Aged. But undergoing Reno so should be good in next 6 months.
Stayed 1 night in Aug 2024

4/10 Poor

Deborah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff at checking in was very friendly but the hotel smelled very strong of Marijuana and the shower in our bathroom was leaking and the floor was extremely wet and we had to keep wiping it up with towels. I have sarcoidosis and can’t stand smoke and I was unable to sleep because of coughing from the smell of Marijuana and we were told before checking in that we would be charged if we were smoking in our room which I don’t smoke at all.
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was ok and it’s conveniently located close to restaurants and shopping areas. The room was clean but it needs to be updated. There were tears on the carpet and the ceiling needed to be repainted. They are remodeling the outside so hopefully they’ll remodel the rooms as well
Stayed 5 nights in Aug 2024

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had construction going on that we were not aware of. Windows were covered with some dirty plastic. Workers got there in the mornings and turned on some noisy engine. Breakfast was not good. Coffee did not taste good. Egg and sausage were like plastic.
Stayed 4 nights in Jul 2024

8/10 Good

Robin

Travelled with group
Liked: Staff & service
This property is definitely outdated but currently being upgraded on the outside. The staff were friendly and helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Janice

Disliked: Cleanliness, staff & service, property conditions & facilities
1st, housekeeping never cleaned my room. They came in and took the towels and never cleaned or replaced the towels. When I 1st walked into the room it smelled old. The breakfast was food that I have no idea where they got it. Eggs that looked like round pancakes, muffins that tasted like it had been frozen for years. The outside of the property was being updated and there were construction materials everywhere. I would stay there again
Stayed 2 nights in Aug 2024