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The Inn At Mazatlan

3.5 star property
3.5-star beachfront hotel near Cerritos Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Inn At Mazatlan

Deluxe Room | Terrace/patio
2 outdoor pools, pool umbrellas, sun loungers
Luxury Suite, Ocean View | Terrace/patio
Exterior
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Playa Brujas
    5 min walk
  • Punta Camaron Beach
    11 min walk
  • El Cid Country Club Golf Course
    18 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    34 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View

  • 62 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View

Luxury Suite, Ocean View

  • 59 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Mazatlán

On the beach.Within a 15-minute walk of this Zona Dorada hotel, you'll find Playa Brujas and Punta Camaron Beach. Islas de Mazatlan Ecological Reserve and Islands and Protected Areas of the Gulf of California are also within 2 miles (3 km).

What's nearby

  • Punta Camaron Beach - 11 min walk
  • El Cid Country Club Golf Course - 18 min walk
  • Mazatlán Aquarium - 7 min drive
  • Mazatlan International Center - 8 min drive
  • Cerritos Beach - 13 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬3 min walk
  • ‪Go Roll - ‬3 min walk
  • ‪Villa Italia - ‬2 min walk
  • ‪Rico's Café Zona Dorada - ‬1 min walk
  • ‪El Chilito - ‬4 min walk

About this property

The Inn At Mazatlan

3.5-star beachfront hotel near Cerritos Beach
Some rates at The Inn At Mazatlan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of The Inn At Mazatlan, you'll find 2 outdoor swimming pools and 5 spa tubs. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at The Inn At Mazatlan. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Mazatlán hotel is smoke free.

  • 177 guestrooms or units
  • 16 levels
  • 4 buildings
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Inn At Mazatlan offers 177 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. Accommodations at this 3.5-star hotel have kitchens with microwaves. Bathrooms include showers.

This Mazatlán hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (MXN 50 per day)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: MXN 248-338 for adults and MXN 124-169 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 5 spa tubs
  • Full-service spa
  • Shopping
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Inn At Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 248 to 338 for adults, and MXN 124 to 169 for children
  • Self parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Name change requests on reservations will not be accommodated.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

The Inn At Mazatlan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1005 reviews" "
Rating 8 - Good. 278 out of 1005 reviews" "
Rating 6 - Okay. 143 out of 1005 reviews" "
Rating 4 - Poor. 72 out of 1005 reviews" "
Rating 2 - Terrible. 68 out of 1005 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard, Bakersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach at this hotel was safe to swim at even for kids. Hotel is also centrally located at Zona Dorada so restaurants are walking distance. Tower with the larger 1 and 2 bedroom suites is a bit outdated but looks like they are upgrading this tower with a 3rd elevator so hopefully they will be updating the rooms also. Hotel has all inclusive as an option which I really appreciated since it allows you to both eat there and also dine out to the wonderful restaurants throughout Mazatlan. Highly recommend this hotel if looking for a hotel that doesn’t require all inclusive purchase.
Stayed 4 nights in Aug 2024

8/10 Good

Eduardo

Stayed 4 nights in Aug 2024

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Javier

Stayed 2 nights in Jul 2024

2/10 Terrible

Dulce

Disliked: Cleanliness, staff & service
Ruined Our Trip! Our stay at this hotel was an absolute nightmare. As travelers from the USA, we expected at least basic hospitality, but this place completely ruined our trip. The staff was incredibly rude and unhelpful, making us feel unwelcome from the moment we arrived. The rooms were filthy and humid making our bed feel wet all the time! If you value your sanity and want to enjoy your trip, do yourself a favor and avoid this hotel. Trust us, it's not worth the risk. This place will ruin your vacation.
Stayed 5 nights in Jul 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing
Stayed 3 nights in Jul 2024

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Some is Good
Stayed 3 nights in Jul 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Air Conditioning
When I arrived to the room I noticed the Air Conditioner was not working properly so I went up to the front office and they said that is what I paid for which I requested a new room or it to be fixed which they ended up fixing it I have been going here for 7 years and every year the experience is only getting worse
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jenny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was incredible. Party of 6 with kids. Had 1 bedroom with front Oceanview. Kids enjoyed the pool and the children's pool. Right in front of the beach. Staff was friendly and bery helpful. Food and drinks were good.
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveller

Great location, not great service and I even got an extortion call, for this reason ia that I am not showing my name on the review. The property has been remodeled but it has a lot of defects. Stoves not working properly, doors not closing correctly, Amazing view and great location.
Stayed 4 nights in Jun 2024

4/10 Poor

Sheila S

Travelled with family
Disliked: Property conditions & facilities
Bed bugs
Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Walking distance to restaurants and shops. Excellent view to the beach
Stayed 3 nights in Apr 2024

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Jesus

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs a lot of maintenance, there’s areas where is unsafe due to the poor maintence. Patio sliding door doesn’t even close, that’s a big concern if you are in the 4 floor and with kid's. If you don has they won’t clean your room. At the hallways fills of trash. The water that they use to mop the room stinks leaving the room with a really bad smell. The bathroom faucets instead of replacing it they just paint it. Door hinges full of corrosion. Furniture at the room really dirty, supposed to be white but it was gray already.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Bryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time coming back. The property is clean and I enjoy the pool. They have wait staff around the pool where you can order drinks or food. The staff is attentive and nice. They have activities on property to keep you entertained. They have a vacation club and as any salesperson would they insist on doing a presentation. I skipped it. Overall I was pleased with the experience for the price. If I come back to mazatlan for a third time. I might try to experience something else but would recommend this property for anyone looking to stay in Mazatlan.
Stayed 2 nights in Jun 2024

8/10 Good

Jose

Stayed 4 nights in Jun 2024

6/10 Okay

LEOPOLDO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wasn’t impressed with this property nothing special and the drinks where watered down heavily even after telling waiter of situation same result notified front desk at check out felt like they didn’t care no one wanted to fix the situation of a decent drink or compensate for drinks I’m not a heavy drinker but come on if I ordered a drink I want a drink not juice
Stayed 4 nights in May 2024

10/10 Excellent

Rosa Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelence showed in every aspect of the bussiness
Stayed 3 nights in Jun 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit.
Stayed 9 nights in May 2024

6/10 Okay

Henry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mold in room that I first got they new it was messed up and door swollen and I had to shoulder it in to open room 1411 if I'm correct I called it took about 30 minutes for them to come I finally got tired of waiting and I asked for key bell boy said he was about to take it my time was limited so didn't get to get in ocean
Stayed 1 night in May 2024

8/10 Good

Wendy

Stayed 4 nights in May 2024