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SureStay Hotel By Best Western Mission

2.5 star property
Hotel perfectly located for exploring Mission

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel By Best Western Mission

Desk, bed sheets
Outdoor pool
Desk, bed sheets
Free daily continental breakfast
Combined shower/tub, free toiletries, hair dryer

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
609 East Interstate Highway 2, Mission, TX, 78572
  • Mission Event Center
    5 min drive
  • Bentsen-Rio Grande Valley State Park
    6 min drive
  • National Butterfly Center
    7 min drive
  • McAllen, TX (MFE-Miller Intl.)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Desk, bed sheets

Suite, 1 King Bed, Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Motel 6 Mission, TX

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very good, (1018)
The price is CA $82
per night
CA $93 total
includes taxes & fees
8 Dec - 9 Dec
Motel 6 Mission, TX

About the area

Mission

Heart of Mission.Within 3 miles (5 km) of this Mission hotel, you'll find Shary Municipal Golf Course and Mission Event Center. Rio Grande and Bentsen-Rio Grande Valley State Park are also within 6 miles (10 km).

What's nearby

  • Mission Event Center - 5 min drive - 5.5 km
  • McAllen Convention Center - 7 min drive - 8.2 km
  • McAllen Performing Arts Center - 7 min drive - 8.1 km
  • 17th Street Entertainment District - 8 min drive - 10.7 km
  • La Plaza Mall - 8 min drive - 10.5 km

Getting around

  • Miller Intl. Airport (MFE) - 8 min drive

Restaurants

  • ‪Jack in the Box - ‬15 min walk
  • ‪Tacos La Silla - ‬1 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Ranch House Burgers II - ‬3 min drive
  • ‪Danny's Mexican Restaurant - ‬2 min drive

About this property

SureStay Hotel By Best Western Mission

Hotel perfectly located for exploring Mission
SureStay Hotel By Best Western Mission offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. The business-friendly SureStay Hotel By Best Western Mission also features multilingual staff, laundry facilities, and a television in a common area. Free self parking is available.

Smoking is allowed in designated areas at this Mission hotel.

  • 54 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
SureStay Hotel By Best Western Mission offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Bathrooms include shower/tub combinations and complimentary toiletries. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10:00 AM
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 1000 per pet, per day, plus a one-time cleaning fee of USD 1000 and a deposit of USD 1000 per day
  • Only cats are allowed
  • Maximum 1 (weight limit: 1 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Towels fee: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 1000 per day
  • Pet fee: USD 1000 per pet, per day plus USD 1000 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 11:00 AM to 9:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

Best Western Las Palmas
SureStay Hotel
Best Western Las Palmas Inn Mission
Best Western Las Palmas Mission
Las Palmas Best Western
Las Palmas Inn Mission
Las Palmas Mission
SureStay Mission
Surestay By Mission Mission
SureStay Hotel By Best Western Mission Hotel
SureStay Hotel By Best Western Mission Mission
SureStay Hotel By Best Western Mission Hotel Mission

SureStay Hotel By Best Western Mission Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 194 out of 469 reviews" "
Rating 8 - Good. 114 out of 469 reviews" "
Rating 6 - Okay. 73 out of 469 reviews" "
Rating 4 - Poor. 36 out of 469 reviews" "
Rating 2 - Terrible. 52 out of 469 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out, great breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my hotel to stay at whenever I go to McAllen
Stayed 2 nights in Aug 2024

10/10 Excellent

JUAN MANUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay when I travel to mission Tx
Stayed 2 nights in Jul 2024

8/10 Good

Rene

Stayed 1 night in Jul 2024

2/10 Terrible

Leeanna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
has roaches!!!
Stayed 8 nights in Jul 2024

8/10 Good

Mohammed, Brownsville

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Front desk clerk at check in was great, but at check out was kind of just give me the key and leave!! Didn't even get up from her chair. Property itself is great!! Room and bed was very nice but carpet was very dirty.
Stayed 3 nights in Jul 2024

2/10 Terrible

Grace

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was under renovation, lavatory was not working properly, slipped inside tub and hurt my right leg and toe. refrigerator was not working I had to leave my insulin on the nigh table and threw the vial away the next day. It was no good. Spoke to hispanic female manager and she apologized, male person said property was listed under renovations and it wasn't true. Horrible experience.
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the property and the location. Easy access to the express. Definitely staying there again.
Stayed 1 night in Jul 2024

4/10 Poor

Jimmy

Disliked: Cleanliness, property conditions & facilities, room comfort
No comforting AC turned off during the night sheets smelled
Stayed 1 night in Jul 2024

10/10 Excellent

Mitzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family wedding close by
Stayed 1 night in Jun 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

FELIPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2024

4/10 Poor

john david

Stayed 4 nights in Jun 2024

10/10 Excellent

Ingris

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend
Stayed 1 night in May 2024

8/10 Good

Moises

Stayed 1 night in Jun 2024

6/10 Okay

Jose Luis

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was good, only thing i didn't like was the check in time, which was at 4pm, the other thing was there is paper in the room that gives the check in time and check out time, says 3pm to 12pm and breakfast from 6:30 to 9:30...its not. 6:30 to 8:30. Other than that it was good.
Stayed 1 night in May 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool area
Everything was great.. my only complaint is they do not allow any music or drinks or snacks by the table around the pool. We on vacation and this is the for us.. we always enjoy the pool area as long as nobody is to loud. But it was not a bad place for the money.
Stayed 7 nights in May 2024

10/10 Excellent

Lusdayk

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in May 2024

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertisement said they had TV and internet and they did not have either then didn't want to give me back my refund the manager said she had her hand tied you can take a chance better check the internet and TV
Stayed 3 nights in May 2024

2/10 Terrible

Mario

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024