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Victoria Palms Inn & Suites

2.5 star property
Enjoy the outdoor pool at this Donna hotel

Choose dates to view prices

Photo gallery for Victoria Palms Inn & Suites

Exterior
Executive Room
Exterior
Outdoor pool
In-room safe, soundproofing, iron/ironing board, cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
600 Kingston Way, Donna, TX, 78537
  • Valley Nature Center
    ‪4 min drive‬
  • Knapp Medical Center
    ‪6 min drive‬
  • Tierra Santa Golf Club
    ‪9 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Kitchen

View from room

Deluxe Suite, 1 Bedroom, Kitchen

  • 487 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds

View from room

Standard Suite, 2 Double Beds

  • 487.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

View from room

Executive Room

  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 36.0 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Double Beds with Sofa Bed

View from room

Deluxe Suite, 2 Double Beds with Sofa Bed

  • 487 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite

View from room

Standard Suite

  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Donna

In shopping district.Within 3 miles (5 km) of this Donna hotel, you'll find Valley Baptist Micro Hospital Weslaco and Valley Nature Center. Frontera Audubon Society and Knapp Medical Center are also within 6 miles (10 km).

Getting around

  • Miller Intl. Airport (MFE) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Whataburger - ‬4 min drive

About this property

Victoria Palms Inn & Suites

Enjoy the outdoor pool at this Donna hotel
Victoria Palms Inn & Suites offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16856 square feet (1566 square meters) and includes a conference center. A terrace, barbecue grills, and a vending machine are also featured at Victoria Palms Inn & Suites. Free self parking is available.

This Donna hotel is smoke free.

  • 1 floor
  • 120 guestrooms or units
  • 10 buildings
  • Meeting rooms
  • 16856 sq ft of conference space
  • 1566 sq m of conference space
  • Built in 1984
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Dining venue
Victoria Palms Inn & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Donna hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Front entrance ramp
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to November 15:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Victoria Palms
Victoria Palms Donna
Victoria Palms Inn
Victoria Palms Inn Donna
Victoria Palms Hotel
Victoria Palms Inn And Hotel Donna
Victoria Palms Hotel
Victoria Palms Inn & Suites Hotel
Victoria Palms Inn & Suites Donna
Victoria Palms Inn And Hotel Donna
Victoria Palms Inn & Suites Hotel Donna

Victoria Palms Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 442 out of 894 reviews
Rating 8 - Good. 267 out of 894 reviews
Rating 6 - Okay. 94 out of 894 reviews
Rating 4 - Poor. 48 out of 894 reviews
Rating 2 - Terrible. 43 out of 894 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Norma Nelly

Stayed 1 night in Dec 2024

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but still a nice place.
Room was nice. Dated but still nice. Pickings were "SLIM" when it came to breakfast. Never saw any butter or jellys, even though there was bread to toast & a waffle iron. Guess they wanted you to visit the restaurant instead.
Stayed 3 nights in Dec 2024

8/10 Good

ALFREDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gary R

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Connie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
In the Dark
In general, my stay was decent. I was not satisfied with the breakfast offerings. It was nothing but a carb-fest! But my biggest problem was the loss of power. My children were terrified in the dark! It was impossible to pack up for our morning departure, and the staff was of no help keeping the guests informed of the situation.
Stayed 3 nights in Nov 2024

6/10 Okay

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious suites
Stayed 4 nights in Nov 2024

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would book there Again a check in was so quick!!
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was awesome more than we were expecting to be honest. Amir provided exceptional customer service and made our check in reservation easy (even though the system was down for a few hours) My family and I came down from Houston for a family matter and we will definitely be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Hua

Stayed 1 night in Nov 2024

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and it is close to everything. The room was clean and organized, though a little dated but the price was great! Just stayed 1 night but surroundings were quiet and well kept. Our door handle cover of the main door was loose so I would recommend you check that but overall it was a pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Elia Aydee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carmen Janeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jose Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale la pena
Excelente solo con el detalle que en recepción no había gente bilingüe
Stayed 2 nights in Nov 2024

4/10 Poor

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Fuerte olor a humedad
La habitacion no.cerraba bien la puerta y tenia un fuerte olor a humedad
Stayed 1 night in Nov 2024

6/10 Okay

Nestor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DESAYUNO
Bien pero el desayuno muy pobre
Stayed 1 night in Nov 2024

4/10 Poor

Noir

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I arrived, the staff was not approachable, they handled the paperwork and only gave me the key without any other directions. The room I got wasn't the one I had booked (booked for two beds, and they gave me one) when I went to the front desk they said something about an issue, and was either that room or to cancel the room.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, and quiet and relaxing
The check in was little bit slow, after we received the keys it seemed like they were disactived, we came back to tje front office and they reactivated for us. After that we enjoyed our stay . The rooms eere clean and we got clran towels amd the trash taken out every day. The environment was quiet and relaxing . Ovrrall nice stay, for sure we are coming back to to Victoria Palms in!
Stayed 3 nights in Nov 2024

8/10 Good

Nestor Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La información no fue clara en la estancia y no pudimos hacer cambio de cuarto ni ampliar los dias de estancia
Stayed 2 nights in Nov 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, courteous.
Stayed 1 night in Nov 2024