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Al Marwa Rayhaan by Rotana

5.0 star property
5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Al Marwa Rayhaan by Rotana

Interior
Royal Suite (Panoramic Haram View with partial Kaaba view)
Reception
View from room
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231
  • Great Mosque of Makkah
    2 min walk
  • Abraj Al-Bait Towers
    4 min walk
  • بيتزا بيت
    1 min walk
  • Makkah (QCA-Makkah Bus Station)
    2 min walk

Room options

View all photos for Suite, 2 Bedrooms (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

  • 98 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Royal Suite (Panoramic Haram View with partial Kaaba view)

Royal Suite (Panoramic Haram View with partial Kaaba view)

Royal Suite (Panoramic Haram View with partial Kaaba view)

  • 126 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Partial Haram View)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious)

Suite, 1 Bedroom (Spacious)

Suite, 1 Bedroom (Spacious)

  • 92 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Partial Haram View)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Spacious Partial Haram View)

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Guest)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Guest)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Partial Kaaba View)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Room)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Spacious Room)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Haram View)

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Haram View)

  • 70 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Haram View)

  • 98 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Kaaba View)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Kaaba View)

  • 70 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Partial Haram View)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Partial Haram View)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Partial Kaaba View)

Shower, free toiletries, hair dryer, slippers

Room, 1 King Bed (Partial Kaaba View)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Spacious Partial Kaaba View)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Makkah Clock Royal Tower, A Fairmont Hotel

Spa
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1005)
The price is CA $679
per night
CA $820 total
includes taxes & fees
17 Jan - 18 Jan
Makkah Clock Royal Tower, A Fairmont Hotel

About the area

Makkah

Central Makkah getaway .At this Ajyad hotel, you'll be within a 5-minute walk of Great Mosque of Makkah and Abraj Al-Bait Towers. Well of Zamzam and Kaaba are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 2 min walk
  • Abraj Al-Bait Towers - 4 min walk
  • Well of Zamzam - 5 min walk
  • Kaaba - 5 min walk
  • King Fahad Gate - 5 min walk

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪البيك - ‬3 min walk
  • ‪مطعم هاجر - ‬2 min walk

About this property

Al Marwa Rayhaan by Rotana

5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center
There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Business amenities include a business center, coworking spaces, and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Al Marwa Rayhaan by Rotana. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Built in 2006
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Al Marwa Rayhaan by Rotana offers 503 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Japanese, Spanish, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 250 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 6 AM–10:30 AM: SAR 100 for adults and SAR 25 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Designer stores
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Elevator door width (inches): 47
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • In-room accessibility
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Chef
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Fireplace
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Marwa Rayhaan by Rotana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately SAR 100 for adults and SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self parking fee: SAR 250 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 10007293

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Al Marwa Rayhaan by Rotana.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Al Marwa Rayhaan by Rotana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 265 out of 597 reviews" "
Rating 8 - Good. 174 out of 597 reviews" "
Rating 6 - Okay. 78 out of 597 reviews" "
Rating 4 - Poor. 38 out of 597 reviews" "
Rating 2 - Terrible. 42 out of 597 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Adel

Travelled with family
Liked: Staff & service
Everything was good except showers were too small and filling up with water
Stayed 1 night in Oct 2024

6/10 Okay

Rip

Travelled with family
Liked: Amenities
Disliked: Staff & service
First they gave us a rear view instead of side view of the holy mosque as per our booking. They simply said they there is no room. Later we found lot of buds and flies/mosquitoes in the toilet when we flushed it. We made video of that and showed it to the management and hence they changed our room with better view and cleanliness. It was really a horrible situation we faced. Never encountered such situations even in 2 star hotels
Stayed 3 nights in Sep 2024

8/10 Good

Kiran Faisal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked haram view speacily for my pearnts for there umrah trip, only to be disapointed that the room they got had no haram view.. waste of money paying extra for view & not getting.. I would advise anyone who booking for someone else not to pay extra for view as unless u r there urself other then that my pearnts where very happy with the hotel staff & breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ebar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rashidul, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Imraan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent place to stay when going for Umrah
Stayed 7 nights in Sep 2024

10/10 Excellent

Hamed, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amadou, Holly springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Imraan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Review
Perfect location. Staff are friendly and helpful. Breakfast is excellent. This property offers value to their guests. Will definitely use them again.
Stayed 6 nights in Jun 2024

6/10 Okay

Asma

Travelled with family
Liked: Cleanliness
My family was staying 4 days , their service was good but the room has bed bugs all around which disappointed me. I hope they will compensate me cuz my mom nd brother affected with bed bugs bite. Thanks
Stayed 3 nights in Sep 2024

2/10 Terrible

Ayyazahmed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience. Paid to much with hotels.com
Paid 25% more for the same rooms. With hotels.com. It was so much cheaper at the hotel. Didn't get the king-size bad as per the booking. Breakfast doesn't have many varieties. Staff are as dum as mummys.
Stayed 8 nights in Aug 2024

10/10 Excellent

Nadeem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

ALHAJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

SYED AJLAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Yusuf and Riyad for good services
Stayed 4 nights in Aug 2024

10/10 Excellent

Moaeed

Stayed 6 nights in Aug 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Yousef i’m thinking you for your support and assistant regarding our hospitality.
Stayed 1 night in Aug 2024

10/10 Excellent

SHAISTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Arshad, Sutton Coldfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In clock tower probably as close to Haram as is possible.
Stayed 4 nights in Aug 2024

10/10 Excellent

Noman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Stayed 2 nights in Aug 2024

8/10 Good

Asim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean had a hassle free stay. Found staff courteous and helpful. Rooms were spacious and clean. Bathrooms are quite small not sure same for all rooms .... It's a bit crowded due to different hotels in same towers. Elevator are usually very busy especially around prayers times so always plan ahead. Quite convenient as you can walk right into haram's courtyard. Lots of shops around food courts although similar options. Having breakfast included helps to start the day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how everything was connected
Stayed 4 nights in Aug 2024

10/10 Excellent

Arsalan

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

2/10 Terrible

Viquar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service uncomfortable stay
We arrived on Aug 5th and left on Aug 8th 1. We did not get the room we had booked and were put in a suite. 2. The bathroom sink was clogged and we had the tech come 3 times, each time he tried to fix it and it did not work - went right back to clogging. It was horrible using a clogged sink for our 3 days of stay. 3. The AC never went below 23.5C and added to the sunlight from outside, the room was not at all comfortable. We were close to sweating. To summarise, we have been to umrah earlier, stayed in swissotel al maqam, movenpick, zamzam and had way better experiences. We always stay in clock tower due to proximity. We ended up wasting time waiting for technicians to come and fix( total of 6 times for the AC and the sink) and nothing was fixed. We felt the service was terrible and no way deserves more than 1 star rating. We asked the receptionist to refund us our money as we did not get what we paid for. He said he cannot help and to contact expedia. Contacted Expedia, they tried to contact the hotel, which refused to give any refund stating that our booking was non-refundable. There is unfortunately no concept of customer service and trying to rectify their situation even out of courtesy. So I give a zero or 1 star to them. Expedia was gracious enought to offer a $100 coupon on their side for future bookings. Thank you Expedia/hotels.com.
clogged sink
clogged sink
Stuck temp(never came down)
Requested temp
Stayed 3 nights in Aug 2024

10/10 Excellent

Fairyoz

Stayed 5 nights in Jul 2024