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Doubletree by Hilton Jabal Omar Makkah

4.0 star property
4-star hotel near As-Haabee Exhibition, connected to a shopping center

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Presidential Suite, 1 King Bed (Haram) | View from room
Exterior
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • As-Haabee Exhibition
    ‪5 min walk‬
  • Alkhalil Courtyard
    ‪7 min walk‬
  • Souk Al-Khalil
    ‪8 min walk‬

Room options

View all photos for Family Room, 2 Single Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms, Partial View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Hilton Hotel & Convention Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (830)
The price is CA $522
per night
CA $631 total
includes taxes & fees
18 Mar - 19 Mar
Hilton Hotel & Convention Jabal Omar Makkah

About the area

Makkah

City center stay.Within a 10-minute walk of this Jabal Omar hotel, you'll find As-Haabee Exhibition and Alkhalil Courtyard. Souk Al-Khalil and Great Mosque of Makkah are also within half a mile (1 km).

What's nearby

  • Souk Al-Khalil - 8 min walk - 0.7 km
  • Great Mosque of Makkah - 11 min walk - 1.0 km
  • King Fahad Gate - 11 min walk - 1.0 km
  • Kaaba - 15 min walk - 1.3 km
  • Safa and Marwah - 7 min drive - 6.1 km

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • ‪البيك - ‬8 min walk
  • ‪Executive Lounge - ‬3 min walk
  • ‪الشبيكة كوفي - ‬8 min walk
  • ‪الملتقى لاونج - ‬3 min walk
  • ‪مطعم المصطفى - ‬2 min walk

About this property

Doubletree by Hilton Jabal Omar Makkah

4-star hotel near As-Haabee Exhibition, connected to a shopping center
There are 2 restaurants on site, along with a coffee shop/café. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square meters) and includes conference space. A free area shuttle within 500 meters is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Jabal Omar Makkah. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

  • 676 guestrooms or units
  • 2 dining venues
  • 250 sq ft of conference space
  • 23 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Family friendly

  • Free area shuttle
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (SAR 215 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 500 meters

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 80-250 for adults and SAR 40-125 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LED TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doubletree by Hilton Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 10002349

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 558 out of 778 reviews
Rating 8 - Good. 133 out of 778 reviews
Rating 6 - Okay. 41 out of 778 reviews
Rating 4 - Poor. 17 out of 778 reviews
Rating 2 - Terrible. 29 out of 778 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lahsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and great location to kaba
Stayed 2 nights in Nov 2024

10/10 Excellent

Farhaanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel to eat and rest after umrah
When you go for umrah this hotel is exactly what you need. It had the most luxurious and comfy bed and bathroom I've ever stayed in. The room was very large and closet had ample space for ahram and other clothes. The bathroom had two shower options to choose from, the rain shower was much fuller and heavier than I've experienced before. The only issue was that the shower door didn't close properly so every time we showered water came out all over the floor but we had enough towels to soak it. 2 restaurants available to choose from. The breakfast buffet included desi, Arabic and continental options with live eggs/omelettes and excellent tasting coffee! It was the best hotel breakfast buffet I've seen and well worth getting. Service at all points was excellent. We ate in the other cafe every night when we came back and there was a wide variety of room service options available but we didn't order it. The cafe had enough variety for very filling and delicious 3 course meal both nights we were there. The burger was slightly overcooked but all other Arab Italian dishes were really good as well as the dessert. The shuttle service is quick and drops you off near the Conrad so you just take the lift down to haram. You come out almost in front of the umrah gates so very convenient. I went to haram at all times and never had to wait longer than 10mins for the shuttle. Overall excellent ambience, food, service and the most comfy mattress I've ever slept on, I didn't want to leave!
Stayed 2 nights in Nov 2024

4/10 Poor

Hasnain

Travelled with family
Disliked: Staff & service, property conditions & facilities
not so good experience. It was freezingly cold and temp was not controllable through thermostat. They were unable to fix and ultimately had to turn it off and spent night without ac.
Stayed 1 night in Nov 2024

8/10 Good

ATIF

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Faisal

Stayed 5 nights in Nov 2024

10/10 Excellent

Syed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Huda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to walk to Haram about 5 minutes.
Check in was very fast and efficient. Our room was clean and spacious. The location is perfect for walking to Haram. There is a bus available frequently if you choose not to walk. For those with limited mobility Jabal Omar is a mountain range so there is a slight incline returning to the hotel. I loved the Adthan being streamed into the rooms. Despite the hotel being full the rooms were quite, great soundproofing. Breakfast was good, buffet style with a good range of options. Staff friendly and very helpful. Had the evening buffet 1 night, great salad and pizza... but only 1 meat choice. No fish or chicken choices maybe the menu needs re-evaluating. Cafe downstairs had a good selection of options for an evening meal. Quick service, good portion sizes and great value for money. I advise to share the rice portion it was really big. We've stayed before and will definitely come back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sellina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and walkable to haram. Roadworks and do had to get shuttle bus which was a pain as not informed when booking the hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Marwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Definitely will come again the next time I do Umrah! Accommodating front desk staff. Breakfast is great! Every one is helpful and polite.
Stayed 4 nights in Nov 2024

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Hotle staff are very friendly and professional.
Stayed 2 nights in Nov 2024

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, amenities
It’s excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Marryam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience!
Stayed 3 nights in Nov 2024

10/10 Excellent

Fouad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alhumdulillah very convenient to Haram and very friendly and mature staff. Maintenance staff also very kind and. Does the work very well. Stayed at the double bed suite, amazing place to stay with reasonable price. Breakfast is absolutely amazing with great and kind staff. U don’t want to miss that.
Stayed 3 nights in Nov 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Internet not working all the time which bit convenient No available healthy option food wise specially for the room service But the staff is amazing and so helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Aljo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great and the staff was great!
Stayed 4 nights in Nov 2024

8/10 Good

Shammo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Pajazit

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 2 nights in Nov 2024

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
فندق مميَّز
Stayed 4 nights in Nov 2024

10/10 Excellent

Mr Mohamed

Stayed 3 nights in Oct 2024

6/10 Okay

Abdur

Stayed 8 nights in Oct 2024

10/10 Excellent

JASHIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Hanan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast service was great . Staff very attentive. Atiq at breakfast had exceptional customer service
Stayed 7 nights in Nov 2024