Makkah Clock Royal Tower, A Fairmont Hotel

5.0 star property
5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center

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Photo gallery for Makkah Clock Royal Tower, A Fairmont Hotel

Exterior
Residential Suite Haram
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Gym
  • Free WiFi

Explore the area

Map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955
  • Great Mosque of Makkah
    ‪6 min walk‬
  • Abraj Al-Bait Towers
    ‪6 min walk‬
  • Kaaba
    ‪7 min walk‬

Room options

Signature Suite, 2 Bedrooms Haram View

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Suite, 1 King Bed (Residential - Kaaba)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Single Beds, City View (Residential)

  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite, 2 Single Beds (Residential - Haram)

  • Sleeps 4
  • 2 Twin Beds

Suite, 2 Single Beds (Residential - Kaaba)

  • Sleeps 4
  • 2 Twin Beds

Signature Twin Room, 2 Single Beds (Kaaba)

  • Sleeps 4
  • 2 Twin Beds

Studio, 2 Single Beds (Haram)

  • Sleeps 4
  • 2 Twin Beds

Studio, 2 Single Beds (Kaaba)

  • Sleeps 4
  • 2 Twin Beds

Studio, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Triple Room, 3 Single Beds, City View

  • City view
  • Sleeps 4
  • 3 Twin Beds

Fairmont, Twin Room, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Fairmont, Twin Room, Accessible, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Fairmont Gold, Junior Suite, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Kaaba)

  • Sleeps 4
  • 1 King Bed

Presidential suite Kaaba View

  • Sleeps 4
  • 1 King Bed

Residential Suite Quad Haram Multiple Beds

  • Sleeps 4
  • 4 Twin Beds

Fairmont Gold, Executive Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Fairmont Gold, Twin Room, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Fairmont, Room, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds (Haram)

  • Sleeps 4
  • 2 Twin Beds

Signature Suite, 2 Bedrooms (Kaaba)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Residential Suite Haram

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed (Haram)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Haram

  • Sleeps 4
  • 1 Double Bed

Fairmont Gold, Junior Suite, Haram

  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Junior Suite, Kaaba View

  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Signature Suite, Haram View

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Fairmont Gold, Signature Suite, Haram View

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Fairmont Gold, Twin Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

Fairmont Gold, Twin Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

Royal Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About the area

Makkah

Central Makkah getaway .Within a 10-minute walk of this Al Hajlah hotel, you'll find Great Mosque of Makkah and Abraj Al-Bait Towers. Kaaba and Well of Zamzam are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.5 km
  • Abraj Al-Bait Towers - 6 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km
  • Well of Zamzam - 8 min walk - 0.7 km
  • King Fahad Gate - 8 min walk - 0.7 km

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 79 min drive

Restaurants

  • ‪Swiss Express - ‬6 min walk
  • ‪Almsharf Lounge - ‬6 min walk
  • ‪29Th Floor - ‬4 min walk
  • ‪Al Majlis - ‬1 min walk
  • ‪بيتزا هت - ‬1 min walk

About this property

Makkah Clock Royal Tower, A Fairmont Hotel

5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center
There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. A business center, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 23379 square feet (2172 square meters) and includes a conference center. A health club, spa services, and a library are also featured at the luxury Makkah Clock Royal Tower, A Fairmont Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

  • 1 building
  • 1650 guestrooms or units
  • 60 levels
  • 10 dining venues
  • Meeting rooms
  • 23379 sq ft of conference space
  • 2172 sq m of conference space
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Makkah Clock Royal Tower, A Fairmont Hotel offers 1650 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Beds feature Select Comfort mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Makkah hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Swahili, Turkish, Urdu

Property amenities

Family friendly

  • Children's club
  • Children's games
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (SAR 0 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (SAR 250 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: SAR 140 for adults and SAR 70 for children
  • 10 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Designer stores
  • Fitness center
  • Shopping mall
  • Shopping
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makkah Clock Royal Tower, A Fairmont Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 140 for adults and SAR 70 for children
  • Fee for in-room wireless internet: SAR 0 per day (rates may vary)
  • Valet parking fee: SAR 250 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10007336

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Makkah Clock Royal Tower, A Fairmont Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower
Makkah Clock Royal Tower A Fairmont Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Makkah
Makkah Clock Royal Tower, A Fairmont Hotel Hotel Makkah

Makkah Clock Royal Tower, A Fairmont Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 606 out of 1012 reviews
Rating 8 - Good. 194 out of 1012 reviews
Rating 6 - Okay. 88 out of 1012 reviews
Rating 4 - Poor. 42 out of 1012 reviews
Rating 2 - Terrible. 82 out of 1012 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jawid

Disliked: Cleanliness, staff & service, room comfort
Rude staff, hot water and AC issue
At check in hotel did not provide any luggage service to room. For almost half of the stay room was super cold and their thermos was not working. They had some weird way of getting room to warm up. Needed extra blankets so we can sleep without freezing. Something to double click some button instead of normal one click. Not sure why?Bathroom hot water was also not easy to figure out. It has to do something with some additional button to press to allow for knob to turn full to let hot water in. Both times had to call front desk for help. Cafe team has some rude staff. I wanted to get couple of eggs fried and despite being first in line, the guy started shouting at me. Needless to say I did not order any from that rude guy for my entire staff. I came to stay to get some rest and did not appreciate yelling by their staff. Very rude experience. Will not stay again at this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gulsinoy

Stayed 3 nights in Dec 2024

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was okay…!
Stayed 2 nights in Nov 2024

10/10 Excellent

Syed

Stayed 5 nights in Nov 2024

10/10 Excellent

Nabil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 8 nights in Nov 2024

10/10 Excellent

Sedia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels overlooking the Kaaba, offering a wonderful panoramic view of the Kaaba. The staff was excellent, and the accommodations were superb.
Stayed 2 nights in Nov 2024

10/10 Excellent

Muhammad Haaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Nadeem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer relations manager MS ~Haneen Alghuraibi was extremely helpful and very efficient. She went extra lengths to make sure our stay was comfortable. The dining manager Mr mehmat on 29 floor was very friendly and efficient. The views are amazing, just the walk to the restaurant is a bit long for people with physical challenges
Stayed 2 nights in Nov 2024

10/10 Excellent

Shamshir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private elevator and hospitality
Stayed 3 nights in Nov 2024

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at this property and I love it. Top quality and so accessible to the Haram.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sahmuddeen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Carleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, unforgettable a memory forever everything was 6 stars
Stayed 3 nights in Nov 2024

10/10 Excellent

Salman

Stayed 3 nights in Nov 2024

8/10 Good

Amna

Travelled with partner
Liked: Amenities
Hotel was great. the staff outside the lobby (entrance) were very shady
Stayed 3 nights in Nov 2024

6/10 Okay

Fawad

Travelled with family
Liked: Cleanliness
We stayed at the fairmont hotel (Makkah clock towers), while the property was convenient to enter the haram, the food in buffet options and quality were below average compared to even smaller hotels. Another area the hotel can improve is provide one firm and one soft pillow for different type of sleepers. I enjoy a slightly firm pillow and the default in hotel rooms are extremely soft pillows.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nawaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, super close ti haram, breakfast spot at 29th floor is amazing (not available with all bookings, some bookings has access to restaurant adjacent to lobby), take care on drop off, as they have closed their B2 access and you need to access it from L1 which most of the taxi/careem drivers are not aware of yet.
Stayed 1 night in Nov 2024

10/10 Excellent

Uzmah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So worth the money. Loved it, staff were amazing, and super helpful. Would definitely come back.
Stayed 3 nights in Nov 2024

10/10 Excellent

sharique

Stayed 2 nights in Nov 2024

10/10 Excellent

Liban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

tamer, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Sadrish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cooperative staff
Stayed 3 nights in Nov 2024