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Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property
5-star luxury hotel near As-Haabee Exhibition, connected to the convention center

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Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Exterior
Meeting facility
Lobby
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Free WiFi
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Jabal Omar, Makkah, 21955
  • Great Mosque of Makkah
    ‪13 min walk‬
  • King Fahad Gate
    ‪13 min walk‬
  • Kaaba
    ‪18 min walk‬

Room options

View all photos for Room, 3 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 3 Single Beds, Non Smoking

  • 4 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • 3 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 3 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 3 Single Beds, Non Smoking, View

  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Single Beds, Non Smoking, View

  • 3 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Single Beds, Non Smoking, View

  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking, View

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking, View

  • 6 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 2 Single Beds, Non Smoking

  • 3 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Single Beds, Non Smoking

  • 7 sq m
  • Desert view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking, View

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Single Beds, Non Smoking, View

  • 7 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 21 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

  • 17 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 5
  • 4 Twin Beds

Similar properties

Lobby

Doubletree by Hilton Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (786)
The price is CA $1,402
per night
CA $1,693 total
includes taxes & fees
23 Mar - 24 Mar
Doubletree by Hilton Jabal Omar Makkah

About the area

Makkah

Heart of Makkah.You'll be steps from As-Haabee Exhibition and within a 10-minute walk of Alkhalil Courtyard with a stay at this Jabal Omar hotel. Also, Souk Al-Khalil is within half a mile (1 km) and Great Mosque of Makkah is within 2 miles (3 km).

What's nearby

  • Souk Al-Khalil - 10 min walk - 0.9 km
  • Great Mosque of Makkah - 13 min walk - 1.2 km
  • King Fahad Gate - 13 min walk - 1.2 km
  • Kaaba - 18 min walk - 1.5 km
  • Safa and Marwah - 8 min drive - 6.3 km

Getting around

  • Makkah Station - 13 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪البيك - ‬11 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪الشبيكة كوفي - ‬10 min walk
  • ‪الملتقى لاونج - ‬1 min walk
  • ‪مطعم المصطفى - ‬2 min walk

About this property

Hilton Hotel & Convention Jabal Omar Makkah

5-star luxury hotel near As-Haabee Exhibition, connected to the convention center
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 17760 square feet (1650 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hilton Hotel & Convention Jabal Omar Makkah. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Makkah hotel is smoke free.

  • 764 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Meeting rooms
  • 17760 sq ft of conference space
  • 1650 sq m of conference space
  • Built in 2017
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, English, Hindi, Indonesian, Urdu

Property amenities

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (SAR 230 per day; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: SAR 80-250 for adults and SAR 40-125 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch flat-screen TV
  • DVD player
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 10001038

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 838 reviews
Rating 8 - Good. 179 out of 838 reviews
Rating 6 - Okay. 54 out of 838 reviews
Rating 4 - Poor. 33 out of 838 reviews
Rating 2 - Terrible. 31 out of 838 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Quazi, West Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great alternative to the clock tower hotels. Super close. About 5 min walk to Haram gate 74 once you are out of the building. Breakfast was great. Less crowded than our usual stay in the hotels at the clock tower. Great value for money. Annoying was the key cards would quit working every so often (we didn’t keep it close to movie or other demagnetizing technology). But it was manageable.
Stayed 2 nights in Dec 2024

10/10 Excellent

farhat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, we rented a family suite with haram view and it was so amazing! Location was so close to haram. Very comfortable stay. Hope to come again.
Stayed 3 nights in Nov 2024

6/10 Okay

Abdullah

Travelled with family
It’s too far from Haram .
Stayed 2 nights in Dec 2024

6/10 Okay

Kassim

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Salman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great haram view. Breakfast buffet was really good.
Stayed 3 nights in Nov 2024

8/10 Good

Mahummad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the close access to the Haram
Stayed 4 nights in Nov 2024

8/10 Good

Hyder Ali Khan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
The hotel is walking distance from the Haram they have signs in the hotel and guide you on how to reach the Haram and was really easy and accessible. The hotel has lots of elevators so I wasn't waiting for long periods of time. I thought the customers service could have been better. I purchased the package that had breakfast included however my flight was leaving early the next day and I wouldn't be able to make it for breakfast. During check in, at the reception I was told I could get packs arranged and it's no problem. I ended up having to talk to 10 different people just to get a final answer and they said they couldn't accommodate when I was told they could. Overall location is good and the hotel was comfortable but the customer service could have been better. Other hotels are able to accommodate these requests especially with the amount of money they charge. Another thing to take into account is the hotel doesn't have a mall or food court so if you get hungry you'll have to leave the hotel and find food elsewhere which can be tiring.
Stayed 2 nights in Nov 2024

8/10 Good

kefah

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before and it was a better stay , could do better with cleaning staff
Stayed 3 nights in Nov 2024

10/10 Excellent

GAMAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is near the Kaaba
Stayed 5 nights in Nov 2024

10/10 Excellent

Zahra Hassan

Stayed 2 nights in Nov 2024

10/10 Excellent

Amran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with its own prayer hall for convenience - breakfast could be better but is acceptable.
Stayed 4 nights in Nov 2024

10/10 Excellent

mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too crowded like other hotels due to shopping around , easy access to Haram, fast elevators and amazing breakfast. The only discomfort if the uphill going back from Haram (which is why not recommended for seniors) There was a a unique unpleasant odor upon entering the room which requires deep cleaning may be underneath the beds or carpet smells.
Stayed 6 nights in Nov 2024

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good
Stayed 3 nights in Nov 2024

10/10 Excellent

Faisal

Stayed 2 nights in Nov 2024

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Nahida

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room, a good variety of options for breakfast and most importantly only a short walk from the Haram. Plenty of lifts and even at busy times no long wait times. The hotel is uphill on the way back from the Haram and pavement crowded with street sellers so often walking on the road - just something to keep in mind particularly for anyone with mobility issues.
Stayed 4 nights in Nov 2024

8/10 Good

Symma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, great value for money, only downside is the hill you have to climb when coming back from Haram, on a normal day the hill wouldn't be too difficult, but after completing Umrah with young children that hill nearly broke me down to tears 😢. For that reason I would avoid booking this hotel again, especially if you have elderly or young children with you. It did mention a shuttle service to Haram on Expedia when we booked but we found no such service there, other hotels in the area did have a shuttle service running to Haram, if this hotel could also start one then I'm sure they would get more bookings.
Stayed 3 nights in Oct 2024

8/10 Good

Mohsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good option for families 🙂
Stayed 3 nights in Oct 2024

10/10 Excellent

Younus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amazing staff and restaurant. Highly recommended. Very high end hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
great location great service, staff very helpful
Stayed 5 nights in Oct 2024

10/10 Excellent

Nacer, ROCKVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes during the day or during the night with the chicken and influencing arrival or departure, they must have extra staff at the front desk
Stayed 1 night in Oct 2024

10/10 Excellent

Faisal

Stayed 2 nights in Oct 2024