Makkah Towers

5.0 star property
5-star luxury hotel near Abraj Al-Bait Towers, connected to a shopping center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Makkah Towers

Interior
Front of property
Villa, 1 Single Bed, City View | Balcony
Gift shop
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Parking available
    Parking available
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Ibrahim Al Khalil Street, Al Haram, Makkah, Makkah, 24231
  • Abraj Al-Bait Towers
    1 min walk
  • Great Mosque of Makkah
    2 min walk
  • King Fahad Gate
    4 min walk

Room options

Deluxe Room Partial Haram View with Three Twin Beds

  • 44 sq m
  • Sleeps 5
  • 3 Twin Beds

Premium Room Partial Kaaba View with Two Twin Beds

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Studio Suite with Two Single Beds

  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Guest Room City View with Two Twin Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room Partial Haram View with Two Twin Beds

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room City View with Three Twin Beds

  • 46 sq m
  • City view
  • Sleeps 5
  • 3 Twin Beds

Studio Suite partial Haram View with Two Single Beds

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

One Bedroom Suite Haram View With Two Twin Beds

  • 90 sq m
  • Sleeps 5
  • 2 Twin Beds

Duplex Suite Haram View With Two Twin Beds

  • 94 sq m
  • Sleeps 6
  • 2 Twin Beds

Similar properties

About the area

Makkah

City center stay.With a stay at this Al Hajlah hotel, you'll be steps from Abraj Al-Bait Towers and King Fahad Gate. Great Mosque of Makkah and Well of Zamzam are also within half a mile (1 km).

What's nearby

  • Abraj Al-Bait Towers - 1 min walk
  • Great Mosque of Makkah - 2 min walk
  • King Fahad Gate - 4 min walk
  • Well of Zamzam - 6 min walk
  • Kaaba - 6 min walk

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 74 min drive

Restaurants

  • ‪RATIO Speciality Coffee - ‬5 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪مطعم الرحاب - ‬16 min walk

About this property

Makkah Towers

5-star luxury hotel near Abraj Al-Bait Towers, connected to a shopping center
There are 5 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Makkah Towers. Parking is available for a fee.

This Art Deco Makkah hotel is smoke free.

  • 798 guestrooms or units
  • 26 levels
  • 6 buildings
  • 5 dining venues
  • Built in 1995
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Makkah Towers offers 798 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Accommodations at this 5-star hotel have kitchenettes with refrigerators. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

Arabic, English, French, German, Hindi, Indonesian, Urdu

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (SAR 600 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 120 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan, from March 1-29, 2025, the restaurant serves sohor (pre-dawn meal) and iftar (evening meal) according to local custom. Sohor is available for SAR 100 per person, per day, and iftar is available for SAR 120 per person, per day (fees exclude taxes). Guests booked in breakfast included rate plans will receive iftar instead of breakfast during this time. Guests booked in dinner included rate plans will receive sohor instead of dinner during this time.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makkah Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 120 per person
  • Self parking fee: SAR 600 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Makkah Towers.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Towers
Hilton Towers
Hilton Towers Makkah
Makkah Hilton
Makkah Hilton Towers
Makkah Hilton Towers Hotel
Makkah Hilton Towers Hotel Mecca
Makkah Hilton Towers Mecca
Makkah Towers
Makkah Towers Hilton

Makkah Towers Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 322 out of 821 reviews" "
Rating 8 - Good. 282 out of 821 reviews" "
Rating 6 - Okay. 120 out of 821 reviews" "
Rating 4 - Poor. 48 out of 821 reviews" "
Rating 2 - Terrible. 49 out of 821 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zair

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very close to Haram, very convenient. The staff were very very helpfull. The reception and concierge were also very helpfull. I will visit again Inshallah.
Stayed 5 nights in Aug 2024

6/10 Okay

Rafay

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The property was OK, there could be better cleaning and better room services. Internet wasn't working due to poor signals. However, the location was excellent as it is just minutes walk away from the Haram (which was my primary purpose) and food areas are close-by.
Stayed 1 night in Aug 2024

10/10 Excellent

Tahira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so convenient Easy to walked in haram
Stayed 8 nights in May 2024

4/10 Poor

Muhammad Ibad

Travelled with family
Disliked: Property conditions & facilities
The place was ok not cleaned as we have found a bad bug in our room which leads us to change the room and the service is very slow.
Stayed 1 night in Apr 2024

10/10 Excellent

ASHIQUR, Quincy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The great things about this hotel is about its stuff and friendly managements.
Stayed 3 nights in Apr 2024

8/10 Good

dost

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 3 nights in Mar 2024

2/10 Terrible

Lahsen

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Mohammad

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ahmad

Stayed 2 nights in Mar 2024

6/10 Okay

Shahid

Travelled with family and small children
Liked: Staff & service
Bathroom was too small
Stayed 4 nights in Mar 2024

2/10 Terrible

Nannemia

Disliked: Cleanliness, staff & service, property conditions & facilities
Security is so rude and disrespect, they just yell and shout at you even after showing hotel card. No respect to hotel residents. Show favor to local language speaking people. Hope you guys are reviewing CC tv cameras.
Stayed 3 nights in Mar 2024

6/10 Okay

Najla

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Below expectation Not a 5 star property
Stayed 2 nights in Mar 2024

4/10 Poor

Eehab, Lynn Haven

Stayed 1 night in Mar 2024

2/10 Terrible

Hamdan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dissappointed with service and facilities. Also I didnt get my room until 11:30PM eventhough I was there at 5PM just after checkin time and they asked me to leave sharp at 12 midday without late checkout. Furthermore the availability of dining options in the hotel are extremely expensive and the food quality was not high. Furthermore the room carpet seemed not vacumed or cleaned as my foot soles were getting dark in my own room!! At checkin there was a confusion amd I was left eithout a room waiting for 1 hour as they gave my room to someone else!! Overall extremely dissatisfied eith this hotel.
Stayed 1 night in Mar 2024

6/10 Okay

FATIMAH

Stayed 2 nights in Feb 2024

6/10 Okay

Mohammed

Travelled with family
Liked: Amenities
Needs maintenance
Stayed 1 night in Feb 2024

2/10 Terrible

kabir

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
very bad condition of toilet - very old
Stayed 3 nights in Jan 2024

10/10 Excellent

Usman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!!
Location, location n location. Friendly service during check in n check out. We booked partial haram view room For 4 and the room was spacious and it comes with a full bath n a powder room. Imran Waseem our house keeping is the best. He n his team made sure everything was going well during our stay!
Stayed 5 nights in Jan 2024

2/10 Terrible

Kazi

Stayed 3 nights in Jan 2024

8/10 Good

Ahmad

Stayed 6 nights in Jan 2024

8/10 Good

Abid

Stayed 4 nights in Jan 2024

10/10 Excellent

Khurram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, perfect location
Stayed 2 nights in Jan 2024

10/10 Excellent

yahya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only two elevators serving milion people
Stayed 1 night in Oct 2023

2/10 Terrible

Yasser

Stayed 1 night in Dec 2023

2/10 Terrible

Yasser

Travelled with family
Disliked: Property conditions & facilities, room comfort
Rude, disrespectful and unprofessional
Very rude staff. They got us security guard and kept knocking on the door to try change our room. I was away and they scared my family and annoyed them a lot. I can’t believe this is a five star expensive hotel. I paid nearly fifteen hundred sterling pounds for one room for 3 nights with bad service. One of the most expensive hotels in the planet and the worst one at the same time. I regret booking this hotel and I advise everyone not to go there
Stayed 1 night in Dec 2023