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Mövenpick Hotel & Residence Hajar Tower Makkah

5.0 star property
5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center

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Photo gallery for Mövenpick Hotel & Residence Hajar Tower Makkah

Exterior
Premium bedding, minibar, in-room safe, desk
Reception
Royal Suite
Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Abraj Al-Bait, Makkah, 21955
  • Great Mosque of Makkah
    ‪2 min walk‬
  • Abraj Al-Bait Towers
    ‪4 min walk‬
  • Kaaba
    ‪7 min walk‬

Room options

View all photos for Royal Suite

Royal Suite

Royal Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, City View (4 Single Beds)

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Superior Room, City View (4 Single Beds)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 3 Single Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds (Partial Kaaba View)

  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 3 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds, City View

  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 2 Single Beds (Partial Haram View)

Superior Room, 2 Single Beds (Partial Haram View)

Superior Room, 2 Single Beds (Partial Haram View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds (Part Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, Multiple Beds (Part Haram View)

  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Suite, 1 King Bed (Partial Haram View)

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Superior Suite, 1 King Bed (Partial Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Kaaba View)

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Superior Room, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Connecting Rooms (Standard)

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Family Suite, Connecting Rooms (Standard)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, City View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed (Partial Kaaba View)

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Superior Suite, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Superior. Partial Haram View)

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Family Suite (Superior. Partial Haram View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 3 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds (Partial Haram View)

  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Suite, 2 Single Beds (Partial Haram View)

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Superior Suite, 2 Single Beds (Partial Haram View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite (Twin)

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Deluxe Suite (Twin)

  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Partial Kaaba View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Kaaba View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Twin Room (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Haram View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed (Partial Haram View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

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Classic Twin Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (Partial Kaaba View)

View from room

Classic Room, 1 King Bed (Partial Kaaba View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 3 Single Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Single Beds

  • 34 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Single Beds (Partial Haram View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, 2 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Single Beds (Partial Haram View)

  • 57 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed (Partial Haram View)

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
  • Restaurant
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  • Breakfast available
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CA $616 total
includes taxes & fees
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About the area

Makkah

Al Hajlah stay.A stay at this Al Hajlah hotel places you steps from Abraj Al-Bait Towers and a 5-minute walk from Great Mosque of Makkah. Kaaba and King Fahad Gate are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • King Fahad Gate - 2 min walk - 0.3 km
  • Abraj Al-Bait Towers - 4 min walk - 0.4 km
  • Well of Zamzam - 6 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km

Getting around

  • Makkah Station - 11 min drive
  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • ‪RATIO Speciality Coffee - ‬2 min walk
  • ‪دومينوز - ‬2 min walk
  • ‪البيك - ‬2 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min walk
  • ‪زعتر وزيت - ‬3 min walk

About this property

Mövenpick Hotel & Residence Hajar Tower Makkah

5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center
There are 4 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Mövenpick Hotel & Residence Hajar Tower Makkah. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Makkah hotel.

  • 1 building
  • 1036 guestrooms or units
  • 31 levels
  • 4 dining venues
  • Built in 2009
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Mövenpick Hotel & Residence Hajar Tower Makkah offers 1036 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 14-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

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Building design

Swissôtel Makkah

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,006 reviews
The price is CA $203
CA $245 total
includes taxes & fees
May 22 - May 23
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (SAR 500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SAR 60 for adults and SAR 30 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (69 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 14-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Hotel & Residence Hajar Tower Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SAR 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 60 for adults and SAR 30 for children
  • Valet parking fee: SAR 500 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10001330

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hajar Hotel Makkah
Hajar Tower Makkah
Moevenpick Hajar Tower
Moevenpick Hajar Tower Makkah
Moevenpick Hajar Tower Makkah Mecca
Moevenpick Hotel Hajar Tower Makkah
Moevenpick Hotel Hajar Tower Makkah Mecca
Moevenpick Hotel Makkah
Moevenpick Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah Mecca
Moevenpick Hotel And Residence Hajar Tower Makkah
Mövenpick Hotel Hajar Tower Makkah Mecca
Mövenpick Hotel Hajar Tower Makkah
Mövenpick Hajar Tower Makkah Mecca
Mövenpick Hajar Tower Makkah
Movenpick Hotel Hajar Tower Makkah Mecca
Movenpick Hotel Hajar Tower Makkah
Movenpick Hajar Tower Makkah Mecca
Movenpick Hajar Tower Makkah
Mövenpick Hotel Residence Hajar Tower Makkah

Mövenpick Hotel & Residence Hajar Tower Makkah Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 369 out of 827 reviews
Rating 8 - Good. 258 out of 827 reviews
Rating 6 - Okay. 108 out of 827 reviews
Rating 4 - Poor. 50 out of 827 reviews
Rating 2 - Terrible. 42 out of 827 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

DORRA

Travelled with family
Liked: Staff & service, amenities
The hotel was great, but room a bit outdated

10/10 Excellent

Talib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Amer, Irvine

Travelled with partner
Liked: Staff & service
Too noisy, too cold, too crowded. Our room was bitter cold and there was no way to turn off the AC. Very disappointed. I even asked the staff and were not able to fix it. Toilet bidet was leaking constantly. Breakfast was less then average. Elevators were not all working. Clock tower is not what the hype is all about.
Stayed 3 nights in Jan 2025

10/10 Excellent

MANSOUR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional, the rooms superb, everything was accessible and would highly recommend.
Stayed 6 nights in Jan 2025

8/10 Good

AMMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

saima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their customer service, very friendly and responsive. I called at 3 am and requested some tea bags ,they delivered it quickly. Cleaning stsff very nice and friendly. Overall very clean and near to haram abd shopping. Will stay again.

6/10 Okay

MOHAMMED, SUWANEE

Travelled with family
Disliked: Amenities, property conditions & facilities
Price they charge it’s not worth staying
Stayed 4 nights in Dec 2024

10/10 Excellent

Syed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sultana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Loved our stay here. Location and view of haram was amazing. The staff were extraordinary.
Stayed 3 nights in Jan 2025

10/10 Excellent

Laïla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Abdullahi

Liked: Cleanliness, property conditions & facilities
Overall the hotel was nice, I didn’t like fact that the restaurants don’t consider 11 year old as a child. When we booked the room we included the breakfast for my 2 children 11 and 13 year old, however when we went to the restaurant I ended up paying the breakfast as an adult.
Stayed 8 nights in Dec 2024

2/10 Terrible

Naeem

Travelled with family
Not well kept hotel. There are no signs posted for hotel and reception is at the 11th floor with horrible elevator. Rooms are stale and dirty. Breakfast is one of the worst. I would recommend to stay at Hilton convention couple of blocks away. 100 times better and nice ambiance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mahmad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was perfect
Stayed 5 nights in Dec 2024

4/10 Poor

Nadir

Travelled with family
Liked: Cleanliness
Advertised a 2 people room for 4 people for a very high price. Showers are so tiny that you can't even lift your arm. The rooms don't have a microwave as the hotel only heats up that food for you which you buy from hotel. We bought food from outside, stored the left over in the fridge. Upon asking the hotel staff, they said they can arrange heating if the food was bought from movenpick ( what a joke). We had to chuck away the left overs. If you do a booking via Expedia, hotel offers little to no assistance in case you try to change your reservation. Both parties put it on each other. I or anyone i know will never ever stay at Movenpick Makkah. Plus, uber cars are also not available at Movenpick's pick up area.
Stayed 4 nights in Dec 2024

2/10 Terrible

Moiz

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I had to change rooms three times because of a mildew smell. The worst part about it was the receptionist acted as if it was my fault and suggested I get a room with 3 twin beds instead of 1 king as I booked.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tamer, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel walking distance from Haram
Stayed 1 night in Dec 2024

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience with our recent stay. Very convenient location. Highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ammar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rahif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Dec 2024

10/10 Excellent

Mona

Stayed 1 night in Sep 2024

6/10 Okay

Chakib

Travelled with family
Disliked: Property conditions & facilities, room comfort

Disappointing

Hotel is a bit tired. Food is below average. Does not deserve 5 star rating. Way overpriced for what it is, other than its location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Erfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to Stay
Stayed 6 nights in Oct 2024