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Sheraton Makkah Jabal Al Kaaba Hotel

5.0 star property
5-star luxury hotel near Kaaba

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

Exterior
Exterior
Pillowtop beds, minibar, in-room safe, desk
Reception
Executive Suite, 1 Bedroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Room service

Explore the area

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231
  • Great Mosque of Makkah
    ‪6 min walk‬
  • 60th Street
    ‪8 min walk‬
  • Alkhalil Courtyard
    ‪9 min walk‬

Room options

View all photos for Traditional Room, 2 Single Beds

Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 2 Single Beds

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Executive Level

Pillowtop beds, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Executive Level

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds

  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Pillowtop beds, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

  • 59 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Pillowtop beds, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

  • 115 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Single Beds, Tower

Pillowtop beds, minibar, in-room safe, desk

Suite, 2 Single Beds, Tower

  • 81 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 68 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

2 restaurants, breakfast, lunch served; local and international cuisine

Suite, 1 Double Bed, Tower

  • 175 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Pillowtop beds, minibar, in-room safe, desk

Superior Suite, 1 Bedroom, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds, Tower

Pillowtop beds, minibar, in-room safe, desk

Suite, 2 Single Beds, Tower

  • 80 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Pillowtop beds, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 2 Single Beds, Smoking

Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 2 Single Beds, Smoking

  • Sleeps 2
  • 2 Twin Beds

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Exterior

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The price is CA $194
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includes taxes & fees
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About the area

Makkah

City center retreat .You'll find Kaaba and Great Mosque of Makkah within a 15-minute walk of this Makkah hotel. 60th Street and Alkhalil Courtyard are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 6 min walk
  • King Fahad Gate - 10 min walk
  • Well of Zamzam - 11 min walk
  • Kaaba - 12 min walk
  • Abraj Al-Bait Towers - 12 min walk

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 67 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪الشبيكة كوفي - ‬4 min walk
  • ‪الملتقى لاونج - ‬15 min walk
  • ‪Student Biryani - ‬10 min walk
  • ‪سوفليه شهار - ‬10 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

5-star luxury hotel near Kaaba
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 161 square feet (15 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the luxury Sheraton Makkah Jabal Al Kaaba Hotel. The hotel can provide concierge services and wedding services.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 412 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 161 sq ft of conference space
  • 15 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Sheraton Makkah Jabal Al Kaaba Hotel offers 412 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, English, Hindi, Indonesian, Urdu

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: WiFi (SAR 75 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 95 for adults and SAR 47.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 95 for adults and SAR 47.5 for children
  • Fee for in-room wireless internet: SAR 75 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 10002512

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Sheraton Makkah Jabal Al Kaaba Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 211 out of 375 reviews" "
Rating 8 - Good. 92 out of 375 reviews" "
Rating 6 - Okay. 35 out of 375 reviews" "
Rating 4 - Poor. 13 out of 375 reviews" "
Rating 2 - Terrible. 24 out of 375 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bandegne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good and staffs were very helpful. They gave me a free breakfast and extended my check-out time without charging me anything. I don’t know all the staff’s names, but the guy named Salim cleaned my room very well and made sure I had enough water, shampoo, and other necessities. I appreciate his help. Thank you.
Stayed 5 nights in Sep 2024

10/10 Excellent

abbas

Liked: Staff & service, amenities, property conditions & facilities
Staffs were great and Helpful.
Stayed 1 night in Sep 2024

8/10 Good

Zahed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Saiful

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fine but it hills walk around is very difficult
Stayed 7 nights in Aug 2024

10/10 Excellent

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and good options for breakfast. Would definitely stay here again
Stayed 6 nights in Aug 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Maksud

Travelled with family
Mr maksud Bhikhi
They beige close and long wokking to Mosq very high if beige working good
Stayed 3 nights in Aug 2024

10/10 Excellent

jubayer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was amazing, specially the guy ali hussain and some others was fantastic at serving. I would rate them 10/10.
Stayed 7 nights in Aug 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Bridge to haram is non functional due to construction
Stayed 2 nights in Aug 2024

2/10 Terrible

Zohaib

Disliked: Cleanliness, staff & service, property conditions & facilities
Not refundable
Stayed 2 nights in Aug 2024

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property area in pleasant and staff is very kind. However there is currently construction on the mezzanine level that connects from the bridge to the Harrem...it's unaccessible currently due to construction. There is a 5 minute walk to the Harrem..I still recommend. My stay was enjoyable and the breakfast was super nice!
Stayed 2 nights in Aug 2024

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2024

10/10 Excellent

ibrahim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming, helpful, and friendly Clean Room, Comfortable and well-equipped 5 -7 mins to walk for Haram highly recommend this place.
Stayed 4 nights in Jul 2024

4/10 Poor

Hazem

Stayed 4 nights in Jul 2024

8/10 Good

Basem

Stayed 5 nights in Jun 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities
Liked it
Stayed 1 night in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Housekeeper, Shafiqul
Hotel is great and walking distance from the Haram, however as a steep slope walking back to the hotel is very hard specially when you are tired. Very difficult to find the hotel with all the construction work happening around, we were lost for 45 minutes. The housekeeping staff specially MD Shafiqul Islam was extremely helpful went above and beyond to find me a bucket to soak my feet as I was tired and in pain. Very friendly and always checked on us if we needed anything. Very efficient and always polite and courteous. The hotel is great to have someone like Shafiqul to work for them. Thank you Shafiqul for making our stay great, we will be back soon.
Stayed 4 nights in Sep 2023

8/10 Good

Samy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the second time I'm booking this property. Overall, the experience was super pleasant. 2 regrets comparing my first journey: - the bridge to haram was closed, accessibility was reduced - super noisy because of public works
Stayed 4 nights in Feb 2024

10/10 Excellent

Subul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of construction work ongoing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Naeem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Masjid ul Haram
Stayed 3 nights in Feb 2024

10/10 Excellent

Runa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easily accessible to the mosque. At the time of writing this, the main gate for Tawaf is gate 79, and the Sheraton is on the newly extended side, so we mainly used gate 114, there is more space to pray and less crowded and chaotic, which we preferred. The staff were particularly friendly, and always greeted with a smile no matter what time of day it was. We arrived a bit earlier than expected, but were able to leave our luggage with concierge and then check in a bit later. There is a bridge that will have access to the mosque in the future, but the building work for the mosque extension has not been completed, so this is not in operation yet. But bear in mind this the extension part and not direct access to the Kaaba. The facilities, bed and room were clean and comfortable, and I would personally stay here again.
Stayed 6 nights in Feb 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel would definitely stay again.
Stayed 5 nights in Feb 2024

10/10 Excellent

Md Masudul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Signboard colour should be more visible colour
Stayed 4 nights in Feb 2024