Swissôtel Makkah

5.0 star property
5-star luxury hotel near Great Mosque of Makkah

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissôtel Makkah

Building design
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Premier Room, 1 King Bed (Kaaba)
Lobby
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Great Mosque of Makkah
    4 min walk
  • Abraj Al-Bait Towers
    6 min walk
  • Well of Zamzam
    7 min walk

Room options

Junior Suite (City)

  • Sleeps 4
  • 1 King Bed

Junior Suite (Haram)

  • Sleeps 4
  • 1 King Bed

Junior Suite (Kaaba)

  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed (Kaaba)

  • Sleeps 3
  • 1 King Bed

Classic Room (Quad bed, Haram)

  • Sleeps 4
  • 2 Twin Beds

Classic Room (Quad bed, Kaaba)

  • Sleeps 4
  • 2 Twin Beds

Classic Room, 3 Single Beds (City)

  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Single Beds (Haram)

  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Single Beds (Kaaba)

  • Sleeps 3
  • 3 Twin Beds

Classic Room, 2 Single Beds (City)

  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Single Beds (Haram)

  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Single Beds (Kaaba)

  • Sleeps 3
  • 2 Twin Beds

Classic King Room Haram Partial view

  • Sleeps 3
  • 1 King Bed

Classic King Room Kaaba partial view

  • Sleeps 3
  • 1 King Bed

Classic Room (Quad bed, City)

  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Makkah

City center stay.Within a 10-minute walk of this Al Hajlah hotel, you'll find Great Mosque of Makkah and Kaaba. Abraj Al Bait Hajar Tower and Abraj Al-Bait Towers are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 4 min walk - 0.4 km
  • Abraj Al-Bait Towers - 6 min walk - 0.5 km
  • Well of Zamzam - 7 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km
  • King Fahad Gate - 7 min walk - 0.7 km

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

5-star luxury hotel near Great Mosque of Makkah
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1487 guestrooms or units
  • 43 levels
  • Built in 2011
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: SAR 90 for adults and SAR 45 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.5 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Swissôtel Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1006 reviews" "
Rating 8 - Good. 223 out of 1006 reviews" "
Rating 6 - Okay. 89 out of 1006 reviews" "
Rating 4 - Poor. 34 out of 1006 reviews" "
Rating 2 - Terrible. 53 out of 1006 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Irfan

Stayed 8 nights in Aug 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Overallnit was very good experience , we had some requests and the welcoming staff acoomadted them. Internet was slow some times
Stayed 4 nights in Aug 2024

10/10 Excellent

Fraz Husnain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

saria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Moh Naser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice , will make again and again
Stayed 3 nights in Aug 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

muhammad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing experience, very friendly and helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adamu

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff .overall, it's 5 stars hotel in which one can have a good time
Stayed 6 nights in Aug 2024

8/10 Good

Nabil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience, great veiw.
Room was good. View was really good, we stayed in Kaaba. Toilet was really small. There was a constant buzz sound in the room coming from outside, most likey outdoor units from the roof for next building, which made it a bit uncomfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel thinking that i will be very close to Haram, but there is a long walk to Haram.
Stayed 3 nights in Aug 2024

8/10 Good

Waqas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Haram
Stayed 5 nights in Aug 2024

10/10 Excellent

Naser

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

sadia

Stayed 2 nights in Jul 2024

4/10 Poor

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to Masjid al-Haram and that is the only good point about this hotel. If you have issue with your booking there is no one to help you out. Instead of trying to solve the issue they just want to point to another person, so you just run around to get answer. Do not use Expedia or any other third party agency for booking because they will not help you with your booking and worst part is even duty manager will not help you.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mohammad N

Stayed 5 nights in Jul 2024

10/10 Excellent

Bisher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Mahmoud, WEST PATERSON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location. Restaurant has a great variety of food
Stayed 3 nights in Jul 2024

10/10 Excellent

Imran

Stayed 2 nights in Jul 2024

10/10 Excellent

Hammad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff.
Stayed 4 nights in Jul 2024

8/10 Good

samina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

sameh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

muath

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Close to Alharam Almakki. Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Nael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I upgraded my room and charge the extra
Stayed 2 nights in Jul 2024

10/10 Excellent

Jihan

Travelled with family
Clean , safe , location
Stayed 4 nights in Jun 2024