voco Makkah, an IHG Hotel

4.0 star property
4-star hotel near Abraj Al-Bait Towers, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Makkah, an IHG Hotel

Exterior
Deluxe Room, 2 Single Beds
Point of interest
Premium bedding, in-room safe, desk, laptop workspace
Interior

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Ibrahim Al Khalil Street, Al Mesfalah, Makkah
  • Abraj Al-Bait Towers
    19 min walk
  • Great Mosque of Makkah
    2 min drive
  • King Fahad Gate
    2 min drive

Room options

Suite, 1 Bedroom

  • 59 sq m
  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 3 Single Beds

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

Deluxe Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, Multiple Beds, Smoking

  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About the area

Makkah

City center stay.Your stay at this Jarham hotel places you within 2 miles (3 km) of Abraj Al-Bait Towers and Great Mosque of Makkah. King Fahad Gate and Well of Zamzam are also within 2 miles (3 km).

What's nearby

  • Abraj Al-Bait Towers - 19 min walk - 1.6 km
  • Great Mosque of Makkah - 2 min drive - 1.9 km
  • King Fahad Gate - 2 min drive - 2.0 km
  • Kaaba - 9 min drive - 7.7 km
  • Well of Zamzam - 9 min drive - 7.7 km

Getting around

  • Makkah Station - 13 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪مطعم الغربية للسيريه - ‬3 min drive
  • ‪Broast Al Furuj - ‬13 min walk
  • ‪مطعم عم قاسم - ‬5 min drive
  • ‪Fridays - ‬9 min walk
  • ‪Hilton restaurant - ‬12 min walk

About this property

voco Makkah, an IHG Hotel

4-star hotel near Abraj Al-Bait Towers, connected to a shopping center
There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly voco Makkah, an IHG Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Makkah hotel.

  • 4321 guestrooms or units
  • 29 levels
  • 9 buildings
  • 6 dining venues
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
Voco Makkah, an IHG Hotel offers 4321 accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Languages

Arabic, English, French, Indonesian, Turkish, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (SAR 50 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 60 per person
  • 6 restaurants and 1 coffee shop/cafe
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 75
  • Front entrance ramp
  • High pile carpet in room
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 24
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 41
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Online]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at voco Makkah, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 60 per person
  • Covered self parking fee: SAR 50 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at voco Makkah, an IHG Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

voco Makkah
Voco Makkah, An Ihg
voco Makkah an IHG Hotel
voco Makkah, an IHG Hotel Hotel
voco Makkah, an IHG Hotel Makkah
voco Makkah, an IHG Hotel Hotel Makkah

voco Makkah, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 169 reviews" "
Rating 8 - Good. 25 out of 169 reviews" "
Rating 6 - Okay. 12 out of 169 reviews" "
Rating 4 - Poor. 4 out of 169 reviews" "
Rating 2 - Terrible. 9 out of 169 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mohammed Mohsin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

MD Mahbub

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Room it self was very nice. Had a big family with us expected to be on the same floor but was on to different floors. Staff did not seem friendly or welcoming at all especially at reception and cafe area on lower ground floor. Had 500 rials in notes wouldnt accept in any shop in the mall or change at reception such a big hotel and cannot provide change or accept the 500 rial note thats really poor! Wouldnt recommend to anyone!
Stayed 6 nights in Aug 2024

10/10 Excellent

Mahir, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Sayeed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run by a nice team. The receptionists were cordial with good English capabilities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zahir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very great
Very great place
Stayed 2 nights in Aug 2024

6/10 Okay

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with Breakfast and Dinner but they gave me only Dinner on request. Dinner and Breakfast was showing in Expedia information but not in Hotel information.
Stayed 2 nights in May 2024

6/10 Okay

Almuthanna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

IMTIAZ, IRVING

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to say. Service was excellent
Stayed 2 nights in May 2024

10/10 Excellent

Housam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Apr 2024

10/10 Excellent

AMER

Stayed 1 night in Apr 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel peaceful good service cleaned and quite relaxing
Stayed 3 nights in Apr 2024

10/10 Excellent

sameh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stuff
Stayed 3 nights in Apr 2024

10/10 Excellent

Samir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place and amazing services.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharifa

Stayed 10 nights in Apr 2024

10/10 Excellent

Sadio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Akram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Zillur

Very good
Stayed 5 nights in Apr 2024

10/10 Excellent

Samiha, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big spacious room, delicious and varied buffet breakfast option. Welcoming and competent staff. 20 minutes walk to the haram. The bus shuttle was nice however during Ramadan, there were so many people, it would sometimes get chaotic trying to get a spot on the bus despite several buses being avaliable. This wasn't so much the fault of the hotel, it was more down to people's behaviour, ie people pushing and running over each other to get on the bus instead of queuing up properly. We decided to walk instead, which took us 20 to 25 minutes (which was less than waiting for a bus to be available, especially on the way back from the haram after Fajr for example).
Stayed 3 nights in Mar 2024

10/10 Excellent

Safdar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
Was a perfect stay. Only issue was the peak time of Umrah meant shuttles could not travel to the haram as fast or often as perhaps would do at other times. It was easier to walk 25 minutes. The system to get in the shuttle was not organised. Which meant lots of people pushing and shoving to get on. Perhaps queues, shuttle for each tower etc could help? However hotel, sehri, service was great!!
Stayed 6 nights in Mar 2024

8/10 Good

Khurshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the land on which it is built. I think it can be developed further.
Stayed 7 nights in Mar 2024

10/10 Excellent

MAHMOOD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Rahael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: We stayed there for 4 nights during Ramadan and had an amazing time. Property is very well maintained, clean and majority staff is friendly. Cons: Their shuttle service to Haram is pretty good except for one night when it was terrible and people were fighting over to get on the bus as there were not many buses running. For that reason, i will suggest fellow travellers taking a hotel withing walking distance from haram, if possible.
Stayed 4 nights in Mar 2024